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Customer Service Supervisor

Location:
Redding, CA
Salary:
GS6
Posted:
July 10, 2017

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Resume:

Beatrice Irene Yarbrough VN****** exp **/**/****

*** ***** ******* **** #**

Greenville, Ca 95947

530-***-****

Email: **************@*****.***

Desired Job Type: Permanent

Work Schedule: Full-Time, days

Location: Redding

Type: Clinic, SNF, Wound Care Assist, Team Oriented Care

Work Experience:

Department of Veterans Affairs

775-***-****

75 Kirman Ave

Reno, NV 89502 United States

Specialty Clinic

05/2015 - Present

Salary: 43,000.00 USD Per Year (22.19/hr)

Hours per week: 40

LPN

Duties, Accomplishments and Related Skills:

The position I hold currently in the Specialty Clinic requires use of general office skills, an ability to work closely with physicians and families for the best outcome of the patient, to work as a team to offer efficient service to our patient, as well as to be resourceful and seek out how we can best serve them. In addition we use the basic nursing skills to obtain and document vitals/signs and symptoms in up to date computerized systems compliant with HIPPA

Supervisor: Socorro Conway 775-***-****+3985)

Okay to contact this Supervisor: NO

Department of Veterans Affairs

775-***-****

1100 Locust

RenoReno, NV 89502 United States

Community Living Center

08/2013 - 05/2015

Salary: 43,000.00 USD Per Year

Hours per week: 40

Duties, Accomplishments and Related Skills:

-To work under the direction of the supervising RN to execute routine and urgent medical care 8-12 patients as well as in collaberation with all other nursing staff in CLC, a 24 hour continuing care facility.

-Functioning as a team leader for my assigned team, directing as well as assisting.

-Obtaining accurate report and prioritizing each need/duty is instrumental. Also the ability to adapt to several changes within the day. Also to compile relevant and relatable report for the following shift.

-Specific duties: IV medication administration. routine medication administration. removal and application of wound dressings. observation of acutely ill patients. interpretation of vital signs and lab values. clear and accurate communication with physicians and health care teams. ability to navigate relevant computer programs for this position.

-To execute my duties to the best of my abilities and comply with policies, regulations, and directives.

-To communicate with patients and families regarding care, concerns, and changing conditions as well as to explain procedures and their relevance.

Supervisor: Dianne Dunn Darger 775-***-****)

Okay to contact this Supervisor: YES

Country Villa Quincy

Out of Business

50 Central Ave

Quincy, CA 95971 United States

04/2005 - 02/2008

Salary: 10.50 USD Per Hour

Hours per week: 50

Certified Nursing Assistant

Duties, Accomplishments and Related Skills:

Direct care of residents. Assist with all ADLs. Documentation of all activity. Work directly under LVN, RN, and physician. Vitals.

Supervisor: Denise Huggins 530-***-****)

Okay to contact this Supervisor: Yes

Uhaul

702-***-****

2525 North Lamont Street

Las Vegas, NV 89115 United States

10/2004 - 02/2005

Salary: 15.00 USD Per Hour

Hours per week: 60

Storage Facility Manager

Duties, Accomplishments and Related Skills:

Manage storage facility of 140 units including grounds maintenance, accounts recievable, customer service, monitor company profits and loss, truck rental and some mechanical maintenance.

Tahoe Pacific Hospital integrated ICU/rehab therapy

775-***-****

2345 E Prater Way 7th Floor

Sparks, NV 89431 United States

01/1999 - 01/2000

Salary: 10.00 USD Per Hour

Hours per week: 36

CNA

Duties, Accomplishments and Related Skills:

Direct care for patients on med surg floor either with acute illness or post op. Assist with all ADLS, document all activities, work directly under direction of RN and physician. Document all vitals and observations.

Supervisor: Human Resources 775-***-****)

Okay to contact this Supervisor: Yes

Feather River College Quincy, CA United States

530-***-****

Associate's Degree 07/2011

GPA: 3.8 of a maximum 4.0

Credits Earned: 58 Semester hours

Major: LVN program Minor: Nursing Sciences

Relevant Coursework, Licenses and Certifications:

Biological sciences, medications, medical treatments and diagnostic equipment. Professional communication. Nursing regulations.

Academy of Healing Arts Las Vegas, NV United States

702-***-****

Technical or Occupational Certificate 06/2004

GPA: 3.9 of a maximum 4.0

Credits Earned: 620 Quarter hours

Major: Massage Therapy Minor: therapeutic modalities

References:

Mariejtie Koorts Department of Veterans Affairs

RN

561-***-****

Rachel Hambleton Department of Veterans Affairs

RN

775-***-****

Kassie Matthews

Department of Veterans Affairs/ CAN

530-***-****

Cheryl Pini Plumas Dist Hosp Nursing Sup 530-***-**** Indicates professional reference



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