SACHIN CHHADWA

****-** ****** **** ***, Toronto, 416-***-****

ON M2J0A7, Canada ac08dj@r.postjobfree.com

A Senior IT System Infrastructure Administrator with 11+ years of experience in the IT domain. Proven expertise in IT infrastructure planning, infrastructure architecture review, vendor negotiations, Windows Active Directory, DNS, DHCP, Group Policy, Microsoft Exchange Server 2007/2010. Have additional experience in ISA Firewall, Lync 2010, SCCM Server and Desktop Hardware (Dell, IBM, SUN, HP). Possess basic understanding of VMWARE vSphere and network administration using solar winds.

HIGHLIGHTS

Single-handedly implemented end to end server room project for a retail chain across 8 locations. The project involved strategizing procurement of best suited server rack, UPS, AC and designing an optimum interior for the server room.

Setting up the architecture and implementing SUN Hardware for Oracle Retek ERP / Database & CRM / Active Directory / Exchange server 2007 / ISA Server which was used as proxy server, firewall and VPN connectivity for Oracle Retek Vendor / Forefront Antivirus / MPLS VPN across 7 cities in India. The outcome enhanced infrastructure security by 40 % and prevented loss / breach of data.

Providing seamless infrastructure support across multisite client locations. As a skilled problem identifier and troubleshooter I managed multiple priorities and delivered each of them on schedule.

Was involved in migration of windows 2003 domain to windows 2008

Played a key role in office relocation and setting up the server room

Played a key role in desktop migration from Windows XP to Windows 7 and testing application for compatibility with new Windows version

TECHNICAL SKILLS

IT Infrastructure design And consulting

Server : Windows 2003/2008/2012/2016 Active Directory (Involved in migration from 2003 DC to 2008 DC)

Microsoft Exchange Server : Exchange 2007/2010/2013 (Involved in migration from Exchange 2007 - 2010)

Virtualization : VMware & Hyper-V (Monitoring and maintenance)

Networking : Used Solarwinds tool to monitor networks and firewalls across multiple location (Cisco)

Brocade fiber switches used for SUN servers and storage

Microsoft Lync Server : Monitoring, maintaining and basic administration

Storage : SUN Storage ST6140

Backups : Acronics, Veritas and Veeam

Opentext document Management (eDOCS DM): Maintenance, testing and troubleshooting

IT Support : Imaging/configuring Outlook(2003/2007/2010/2013)/Patching server and desktops monitoring and updating Antivirus (MacAfee / Symantec)/LAN support/Network cabling/Rack mounting servers, Networking devices etc. /Network printer configuration/ERP and CRM app support/Application testing for different versions

Desktop OS : Windows XP/7/8.1/10

Hardware (Server) : Sun sparc servers/Dell/Wipro/IBM

Hardware (Desktop): Dell/HP/IBM/Zenith/Wipro/HCL

Printers: HP/CANON/XEROX/DOT Matrix all in one network printers

Mobile devices: (IOS / Android / Blackberry)

Microsoft SCCM, WSUS, SCOM, Office 365

Active Administrator tool (Dell) :- Used for backup and restore of AD without any downtime. Audit and compare AD and GPO etc.

Papercut software :- Print server and application used for billing clients

Citrix XenApp and XEN desktop

Worked on MED-V and APP-V

BitLocker Encrytion

MacAfee email web gateway

Access control system

WORK EXPERIENCE

Fortitude Consulting (affiliate Firm of KelleyDrye & Warren LLP) Mumbai, India Jan 2010 – Feb 2017

System Administrator

Leading and supporting a multi-site IT infrastructure of at least 700 employees.

Planned and implemented a disaster recovery plan to ensure data backup and recovery

Creation and administration of VMWARE vSphere hosts

Maintenance & management of the critical windows based server environment.

Responsible for the fast and accurate troubleshooting of reported faults.

Providing technical support via helpdesk systems for a wide range of internal & external

Applications.

Configuring new servers and group policies as per business requirements.

Installation and configuration of AD / Exchange manager and Active Administrator software.

Whitelisting / Blacklisting sub-domains using MacAfee Email Gateway

Following documented processes i.e. implementing change control procedures.

Liaising & meeting with external suppliers of IT services.

Metric reporting for senior managers.

Procurement of IT equipment and software within annual budget.

Leading daily health checkups of various critical infrastructure components.

Performed technical research and provided recommendations for future state of IT infrastructure

HomeCare Retail Marts Pvt Ltd (Magnet Hypermarket) Mumbai, India July 2007 - December 2009

Consultant and Administrator (IT Infrastructure)

Responsible for multiple activities like installation, configuration & management of all servers,

Workstations, peripherals, network equipment & network services.

Actively involved in Troubleshooting, maintenance and support for all systems and equipment.

Ensured the operations and infrastructure of the IT systems.

Managed total 40 Servers supporting & troubleshooting applications like Oracle Retek Apps.

Responsible for assuring 24X7 uptime of 10 Servers being used as Domain Controller, 2K7 Exchange

Server, ISA Server.

Played a key role in consultation and designing of datacenter.

Created a Disaster Recovery Plan to ensure data backup and recovery

Accountable for solving all the technical queries from the Oracle Retek Vendor.

Leading daily status reporting for the functioning of the IT systems,

Optinext Technologies Pvt Ltd, Mumbai, India Aug 2005 - July 2007

Desktop Support (IT Infrastructure)

Maintenance & management of the Critical Windows based Server Environment.

Installation of Windows OS (98, 2000, XP and Windows 2000 and 2003 Servers).

Maintaining Networks with Windows 2000 Professional, XP and Windows 2000 and 2003 Severs.

Undertook Setup & Configuration for Exchange 2000 and 2003 Outlook Client.

Installation of Antivirus and Security Updates on Node Machines.

Setting of New Client Machines (Desktops, Laptops and Thin Client PC’s) in Domain and

Installing Applications as per Business requirements.

Helped management and vendors find cost-effective technology solutions

Ensured 100% uptime by carrying out proper maintenance of servers and networks

Shetty Associates, Mumbai, India July 2004 - August 2005

Building Automation Management Engineer

Maintaining, Troubleshooting and Operating Heat Ventilation Air Circulation

Testing and Troubleshooting of Printer Document Center

Maintaining and administer the user environment for various interfaces & system

EDUCATION

Masters of Business Administration, Information Technology and E-Business, Mumbai, India 2011

The Indian Institute of Business Management & Studies

Bachelors of Technology, Major: Electronics, Nasik, India 2013

Yashwantrao Chavan Maharashtra Open University

CERTIFICATIONS

Certified ITIL V3 Foundation.

VMware Certified Associate (Data Center Virtualization)

VMware Certified Professional on vSphere 5

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