Customer Service Air Force
Resume:
Long Nguyen
**************@*****.***
Objective
To obtain a position utilizing my experience, acquired skills to communicate well with people while working in a continuously challenging environment.
Principal personal assets include a sincere interest in providing quality service, hard work, reliability and flexibility.
Education
University of Texas at Arlington
Bachelor of Art
Field Study: Geology, Business, Criminal Justice
Profile
Highly motivated and resourceful individual with extensive knowledge in: assembly, engineering, quality
assurance, procurement, business, customer service, and aircraft maintenance.
Proven ability to analyze goals, prioritizing projects, and manage time efficiently.
Functional Test/ Flight Control
Leadership skills envisioning company goals and visions.
Strong interpersonal skills and ability to communicate and interact with all levels of
internal/external customer.
Cognizant of SAP functions, MES and model manipulation in 3DVIA and Enovia.
Proven track record of providing project coordination and liaison services for both internal and
external customers.
Well versed in Engineering Blueprints, Process Specifications, Airworthy Directives, Service
Bulletins, Maintenance Operational Letters, Tech Evaluations, Inspection Procedures Manual
and Computerized Maintenance tracking system.
Work History
Triumph Aerostructures LLC March2016 - Present
Manufacture Engineer Level 3 – FTV/ Bombardier Program
Responsible leading edge
Functional Test/ Flight Control
Oversee and support Canadian contractors
SAP, MES, Bombardier Enovia in a cross-functional environment at Red Oak Assembly Facility and Customer Facility in Toronto, CA.
Johnson Service Jan2013 – March2016
Manufacture Engineer – Bombardier Program
SAP, MES, Bombardier Enovia in a cross-functional environment at Red Oak Assembly Facility and Customer Facility in Toronto, CA.
Implement ACFT work scope supporting for shop floor execution
Functional Test/ Flight Control
Work instructions (power point)
Leading team to examine and drive root cause actions.
Responsible for assisting in the development and tracking of progress towards action plans.
SAP work Instructions/ BOM configuration / Scheduling
Strom Aviation Nov 2010 – Dec 2013
Inspector Aviation
Checkup and maintenance
System evaluation
Analyzing and inputting data
Trouble shooting/fixing
Experience in working with Boeing 747, 787, Bell Helicopter V22, Navy Global Hawk, C17 etc.
Siemens May 2008 – March 2010
Inspector Switch Board
Running tests and calibrations to meet guideline standards
Provided detailed process control documents for Checkup and Maintenances Procedures.
Working with SAP and RAM
Other Experiences
U.S Air Force Reserve March 2007- June 2012
United States Air Force May 2005 – March 2007
Ranking : E5 Staff Sergeant
Job title: B52 Armament System
Skills
Logical thinking
Blue print analysis
Paying attention to details
Analytical and critical thinking
Effectively presenting information
Multi tasking under stressful environment
Setting team goals and delegating work to meet deadlines
Experience in reading and working with gauges, dials, and calibration
Administered and reviewed finish products to meet guideline standards
References
Harold Jackson
Aviation Supervisor for Timco
Contact # 626-***-****
William Morrison
Triumph Aerostructures
Contact # 303-***-****
Brian Laham
Triumph Aerostructures
Contact # 817-***-****
Contact this candidate