Wendy Weiss

**** **** *****

Snellville, Georgia 30039

ac08bg@r.postjobfree.com

706-***-****

Skills

Fast and accurate typist.

Proficient in Microsoft Word, Excel and Outlook Express.

Extremely motivated, detail-oriented, and dependable.

Solid work ethic, team player, adapts to fast-paced environments, and works well under pressure.

Advanced knowledge of multiple systems including Salesforce and two additional CRM installations.

Strong communication and organization skills.

Experience

YP (Yellowpages) - DCR Workforce

Tucker, Georgia 2012 - 2016

SEM Proofer

Proofed Google campaigns for small businesses.

Reviewed campaigns that utilized positive and negative keywords, along with specific DMA targets.

Used collateral provided to build SEM campaigns, including adding & editing geo-modifiers, call tracking numbers, ad copy, and ad scheduling.

Proxied websites & designed landing pages using in-house templates and Photoshop to manipulate images as needed.

Worked with the sales team to resolve order issues.

Served as a liaison between sales and fulfillment team for fulfillment questions, concerns, and issues on SEM items.

Monitored new accounts across multiple systems including Salesforce and two additional CRM installations (Orders, Billing and Vendor).

Reviewed accounts to properly insure that the clients are billed correctly.

Responded to issues in a timely manner with extreme accuracy and speed.

Built and maintained a positive relationship with internal and external customers by proactively communicating campaign performance with internal and external management.

Audit Services, Inc.

Conyers, Georgia 2009 - 2010

Claims Dispatcher

Processed automobile claims submitted by insurance companies.

Managed five customer accounts, including two large national customers.

Reviewed accuracy of information before assigning the claim to an appraiser.

Placed outbound calls related to claims.

ACS, Atlanta

Norcross, Georgia 2001 - 2008

Supervisor (2006 - 2008)

Supervised department consisting of data entry clerks, ensuring the continuing flow of work within the company.

Verified and made corrections to work completed by the department.

Trained new data entry clerks.

Resolved problems any data entry operator encountered.

Senior Transaction Processor (2001 - 2006)

Entered property information submitted by courthouses throughout the state of Georgia and verified the quality of the work before converting the information for public use.

Input information from documents in a fast and accurate manner.

Learned complex classifications needed to process data correctly.

Education

Guilford High School, Rockford, Illinois; Diploma Received.

DeVry University, Accounting Credits Received.

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