Customer Service Windows Server

Athavan Mahendrakumar Page * of *

Athavan Mahendrakumar

** ******* ******

Ajax ON L1T 3R8

Highlight of Qualifications:

• Excellent in Hardware and Software Troubleshooting

• Excellent Customer Services

• Experienced in peer leadership

• Detail-oriented and reliable

• Strong analytical skills

• Experienced in CISCO Switch’s

• Experienced in Computer Repair / Cellphone Repair

• Experienced in Windows Server 2003 / 2008 R2 / 2012 R2

• Experienced in VMware / Virtual Box

Cell: 647-***-****

Email: *******.*************@*******.***

Work Experience:

Network Technician July 2014 - Present

Tech-Force Services

• Software specialist, Network Specialist, responsible for repairing computer hardware and software

• Design and Implement IT infrastructure to new Organization

• Served as operating system expert, providing technical support for entire organization.

• Administration of Windows Server 2008, Windows Server 2012

• Setup Active Directory, VPN and Cisco Switches

Network Technician January 2016 – October 2016

Whitby transitional community care

• Setup Computers for senior citizens / Staff

• Setup and install Windows Server 2008 R2 for organization uses

• Setup and install Cisco routers / switches for Computer and mobile device access

• Setup CCTV System / Camera for Online Viewing

IT Technician January 2012 – march 2014

AAA Computer Repair

• Cell Phone Repair

• Computer Repair for commercial and residential users

• Network Setup / Repairs

• Customer Service

• Setting up Windows System / Servers

• Setting up Linux / Mac Computers

Athavan Mahendrakumar Page 2 of 2

Education:

PC REPAIR

Stratford Career Institute 2011 - 2013

Online

Courses focused on computer Repair: Well understanding of the Motherboard, PCI, Power supply, Ram, Processor, HDD and Colling

Computer System Technician

Durham Collage 2014 – 2017

Oshawa

Courses focused on Computer system and networking: understanding of mobile computing and servers, Understanding Cisco iso CCNA 1 and CCNA 2, Automation computes and applying security patch to prevent unwanted entry.

Volunteer Experience:

Peer Leader August 2013

Settlement Workers in Schools Durham (SWIS)

Community Development Council Durham, Ajax

• Successfully completed leadership training and received a certificate

• Welcomed newcomer students and assisted them in getting to know the high school system, making friends and feeling comfortable and adjusting in a new environment

• Assisted SWIS staff in planning and execution of activities

Contact this candidate