System Administrator Engineer

Ayushi Patel

**** ********* ***, **** ******, NC, 27587 919-***-**** **************@*****.***

Objective

To take up a challenging and innovative job for which I can use my technical and interpersonal skills as a part of a team to increase my level of expertise and to learn new technologies.

Certifications

Red Hat Certified System Administrator (RHCSA) in Red Hat Enterprise Linux 7

Red Hat Certified Engineer (RHCE) in Red Hat Enterprise Linux 7

Red Hat Certified System Administrator in Red Hat Open Stack platform 8

Red Hat Certification Number: 160-226-742

Education

Bachelor of Engineering in Electronics and Communication Gujarat Technological University, India 2013

Project: Power Supply Management, Electronic Siren, Light Sensitive Circuit using operational Amplifier, Microcontroller based water level indicator

Experience

Network Support Engineer Gujarat Informatics Limited January 2014 – December 2016

Part of Internal Service Desk team, responsible to raise incidents/request

Logging managing, closing calls in CA service desk system.

Responsible for addressing L1 user support requests and incidents with support from KEDB.

Assigning calls to respective vendors for further escalation.

Troubleshooting LAN, WAN issues

Monitoring the network availability, performance and generating MIS reports using CA NMS.

Provide Level 2/3 support and troubleshooting to resolve issues

Liaise with vendors and other IT personnel for problem resolution

Knowledge of using open source monitoring tools such as Nagios and Zabbix.

Engineering Intern Hitachi Hirel Power Electronics April 2012 – November 2013

Worked on a project building speed control of induction motor through variable frequency AC drive

Skills

Networking

OSI layer Architecture

Computer networks, Network devices TCP/IP fundamentals; Performing LAN and WAN troubleshooting

VLAN configuration over switches and make machines communicate in LAN & WAN connectivity

Make machines communicate belonging to different VLAN with in LAN by using Technology of INTER VLAN (router on stick)

Configuration of Switches, Routers (on basic level); STP, NAT & PAT protocol, VTP modes of server, client; Transparent in Cisco Switches.

Trunking configuration in Switches, Ether channels and troubleshoot

Linux

Knowledge of managing local users and groups, controlling access to files with permissions, network configuration, Scheduling Linux task

Controlling access with ACLs, Managing SELinux security and LVM storage

Knowledge of accessing network storage with NFS and SMB

Configuring link aggregation, firewall, web server, Basic configuration knowledge of caching server (DNS). SMTP, MariaDB database

Other

Microsoft Office Suite

Languages- English, Gujarati, Hindi

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