Active Directory Engineer
Resume:
Donald C. Moore
Olney, MD *****
**********@***.***
Summary
An IT Systems Administrator with extensive experience supporting users in a Windows Active Directory Domain Services environment. I have many successful years of achievements, experience and training providing customer IT support and solutions. I have excellent organization and communication skills and can keep necessary parties well-informed of issues and coordinate multiple resources to work as a unified team to resolve incidents. I am self-motivated, able to work independently and as a member of a team.
Technical Skills
Microsoft Windows Server and Desktop Operating Systems
Active Directory Domain Services, Microsoft Office
VMware, NetBackup, TSM, Veritas Backup Exec, BrightStor Backup,
BMC Remedy, SolarWinds Orion, Lansweeper, Citrix, Lotus Notes,
Symantec Endpoint Protection, Trend Micro Endpoint Security, McAfee VirusScan
Novell NetWare, NDS, GroupWise, ZENworks, ManageWise
Install, configure, and upgrade computer systems
Troubleshoot, diagnose and repair malfunctioning systems
Perform preventative and periodic maintenance on computer systems
Administer and maintain security of Networks
Install, configure, and support network printers and copiers
Provide customer service and support
Knowledge of Data Communications including Networking Hardware, Communication Protocols, Transmission Standards, DNS, DHCP, and LAN/WAN Networking Topologies.
Skilled in Troubleshooting and Preventative Maintenance
Extensive knowledge of Server, and PC Hardware, Printers and Copiers
Employment History
9/2009 to 3/24/2017 Caretech Solutions
PHNS/Anthelio Healthcare Solutions
IT Systems Engineer, 5000+ User Windows/NetWare Network
Administered Adventist Health Care Microsoft Active Directory/Novell NetWare NDS eDirectory LAN/WAN Network
Provided Server 2012, 2008, 2003, 2000, NT4 and NetWare Systems Engineering/Administration
Monitored and maintained File Storage, Servers, Systems Hardware and Performance
Responsible for Server Installs, Backups & Restores, Upgrades, Updates, and Patches
Managed DNS and DHCP Services
Evaluated, recommended, and implemented new technology products
Coordinated Project Actions with Information Systems and Applications Team Members
Provided Help Desk Support and Team Service Desk Queue Management
Provided User Account and File Services Management
Provided Documentation
Participated with team to plan and implement migration from GroupWise to Exchange Email
Participated with team to plan and implement migration from legacy Windows NT4, 2000, 2003 servers to Windows 2008/2012 servers
Participated with team in planning and implementing migration from Novell NetWare/NDS to Microsoft Windows Server/Active Directory
9/2005 to 9/2009 Kaiser Permanente Mid-Atlantic
Pomeroy IT Solutions
IT Systems Engineer
Managed Microsoft Active Directory/Novell NetWare NDS eDirectory LAN/WAN Network
Provided Windows/NetWare Systems Engineering/Administration and User Support
Monitored and maintained File Storage, Server and Network Performance
Responsible for Server Installs, Backups & Restores, Upgrades, Updates, and Patches
Evaluated, recommended, and implemented new technology products
Coordinated Project Actions with Information Services Team Members
Provided Help Desk Support
Provided Documentation
Participated with team in planning and implementing migration from Novell NetWare/NDS to Microsoft Windows Server/Active Directory
2/2001 to 8/2005 Federal Realty Investment Trust
Network Administrator, 250+ User Microsoft/Novell Network
Managed Microsoft Active Directory/Novell NetWare NDS eDirectory LAN/WAN Network
Provided Systems Engineering/Administration, User Account Management and Support
Monitored and maintained File System, Server and Network Performance
Responsible for Server/Desktop Installs, Tape Backups, Upgrades, Updates, and Patches
Evaluated, recommended, and implemented new technology products
Coordinated Project Actions with Information Services Team Members
Provided Help Desk Support
Participated with team in planning and implementing migration from Novell NetWare/NDS to Microsoft Windows Server/Active Directory
Managed MAGIC Service Desk Application
Provided Citrix MetaFrame Administration and Support
Provided Lotus Notes Administration and Support
Worked with team to develop and implement a backup and disaster recovery plan
1/2001 to 2/2001 Snelling Staffing Services
Warner Construction Consultants, Inc.
Network Administrator
Managed Microsoft Windows/Novell NetWare NDS eDirectory LAN/WAN Network
Provided Network, Systems, Desktop and User Support
Responsible for Tape Backups & Restores
1/1999 to 12/2000 TMSI/Coleman & Associates Enterprises
MD State Dept. of Human Resources
Network Engineer, 6,000+ User, 180 Server Network
Managed Microsoft Windows/Novell NetWare NDS eDirectory LAN/WAN Network
Provided Systems Engineering/Administration and User Support
Performed Server builds including installation and configuration of Novell NetWare 5.1, 4.11, GroupWise 5.5, 5.2, NetWare for SAA 2.2, 3.0, 4.0, ZENworks, ARCserve, and InoculateIT
Installed, configured and populated servers at LAN/WAN Sites
Set up and managed network printing and DNS/DHCP services
Performed memory and hardware upgrades, software patches, and updates on Servers
Installed and configured APC UPS Surge Protection systems and APC PowerChute Software on Novell NetWare and Windows NT Servers at LAN sites
Performed administrative tasks such as creating and managing user accounts, Login Scripts, Passwords, Workgroups, Tape Backups & Restores
Provided Help Desk Service and Support
Monitored and maintained Server and Network Performance
Designed and implemented NDS partitioning and replication strategy for the MD-DHR WAN
Assisted in planning and implementing network time synchronization
Developed and taught a course in NetWare Administration for the MD-DHR LAN Administrators
Performed Workstation and Laptop PC installations including Windows NT/2000, Windows 95/98, MS-DOS, Novell and GroupWise clients, MS-Office, Attachmate Extra, and Inoculan
Performed Hardware and memory upgrades, installed support packs and patches on Workstations
Education Associates Degree, Computer Science
Computer Learning Center Alexandria, Virginia
Certificates CNE, Certified NetWare Engineer Netware 5
CNA, Certified NetWare Administrator NetWare 3.12
CompTIA A+ Certified Service Technician
Microsoft Upgrade and Migration Course
MAGIC Service Desk Administrator
NetWare 4.11 IntranetWare Advanced Administration Course
NetWare 5.10 IntranetWare Advanced Administration Course
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