Customer Service Sales

DEVIN BAGGS

*** ********* **** ****, **********, GA 30078 (C) 386-***-**** **********@*****.***

professional summary

Customer Service, Management, Bartending

Veteran Bartender with progressive experience in the hospitality industry ranging from casual to high-end.

Looking to contribute to a dynamic team at a high-volume, fast-paced establishment.

skills

Inventory

Preparing garnishes

Handling difficult customers

Clear and effective communication

Changing beer kegs

Positive attitude

Highly reliable

Interpersonal skills

Fast learner

Liquor, beer and wine knowledge

Able to bend, squat and reach

[Hotsauce restaurant manager micros] POS

Engaging personality

Creative mixology

Attending multiple customers

Responsible alcohol service

affiliations

Strong interpersonal, written and verbal communicator great with customers *Effectively present proven

accomplishments within the highly competitive retail sales & banking industry

work history

Bartender Feb 2013 - Current

The Spinning Pie Atlanta, GA

Served drinks such as beer, liquor, and wine.

Greeted guests in a timely and professional manner.

Waited on multiple customers at the bar and throughout the bar area.

Received beverage orders from wait staff and delivered beverages to guests.

Maintained full knowledge of beverage lists and promotions.

Shift Supervisor Sep 2011 - Sep 2012

CVS - Downtown Atlanta, GA

Management-work effectively and communicate with store management/crew supervised a staff of

five assigning job appropriate job tasks, directing and following up of all activities including night audits,

register audits, store inventory and customer relations issues in accordance with company policy,

promote a positive shopping experience for all CVS customers and to maintain customer/patient

confidentiality.

Technical Service Consultant Mar 2011 - Sep 2011

UNITED CELLULAR A SPRINT PREFERRED, RETAILER Snellville, GA

Operating programs in ISC such as Snap, FDT, account lookup, E-ticket and more, Provide knowledge to

customers on how maintain or solve any issues concerning their cellular device and or service.

Customer Service Specialist Mar 2010 - Jan 2011

BEST BUY Snellville, GA

Provide friendly, fast and accurate processing of customer related transactions and service requests.

To ensure customer concerns and needs are met, and assist in achievement of store and department

customer care and sales goals and objectives.

courier Aug 2008 - Mar 2010

WORLD CLASS COURIER Daytona Beach, FL

Prepared and wrapped copy machines before delivery, strapped machines on delivery truck,.

and safely delivered the machines to their destinations.

Retail Banking Representative Jan 2008 - Aug 2008

SOUTHERN COMMERCE BANK Daytona Beach, FL

Retail Banking Representative processing Western Union transactions, balanced my own drawer

ordered products, money orders, faxing, handling large sums of money and other basic teller functions.

opening/closing accounts

Server May 2007 - Jan 2008

CARRABBAS ITALIAN GRILL Daytona Beach, FL

maintained the high customer service standards while servicing customers, assisted with store

maintenance.

Greeted guests in a timely and professional manner.

Maintained full knowledge of beverage lists and promotions.

education

Bachelor of Arts: 2007

BETHUNE-COOKMAN UNIVERSITY Daytona Beach

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