Manager Property

SHARON RICKETTS

**** ********* *** #*** ********** Virginia 22310 703-***-**** © *****************@*****.***

Objective

• I seek to obtain a position within the property management field.

Professional Overview

I am a dedicated and technically skilled business professional with a versatile administrative skill set developed through experience as a property manager, as well as an assistant property manager, and leasing consultant, with a specialty in residential properties with tax-credit accreditation.

I excel in meeting the diverse needs and challenges faced by residents with innovative solutions, systems and processes that result in improvements that are proven to increase efficiency, customer satisfaction and the overall bottom line.

I have proficient computer skills in MS Office Suite and other applications/systems. (Including Excel and Word)

Key Skills

Office Management

Effective Time Management

Teambuilding & Supervision

Strong Communication/Writing Skills Report & Document Preparation

Spreadsheet & Database Creation

Bookkeeping & Payroll

Policies & Procedures Manuals Records Management

Meeting & Event Planning

MSDS Inventory Management

Expense Reduction

Experience

Aldon Management Corporation, Bethesda, MD March 2014 –April 2016

Dreyfuss Management, Bethesda, MD June 2010 – May 2011

Site: Stewart Towers Apartments - Laurel, MD

i. Property Manager, August 2010 to May 2011

ii. Leasing Consultant, June 2010 to August 2010

• Had responsibilities ranging from administrative/clerical duties, to leasing, taking applications, collecting rents, hiring contractors and ultimately running the property.

• I was promoted directly following an exemplary 60 day review from Leasing Consultant to Property Manager at the Stewart Towers Apartments. My promotion culminated in an increase in my direct responsibilities regarding the coordination of all office functions and the supervision of a team of four professionals.

• I increased the occupancy rate for Stewart Towers from 60% to 100% by implementing new marketing strategies through the usage of various social media outlets and extensive interpersonal community outreach. While implementing new strategies I was able to remain on target within the parameters of my selected budget.

Kettler Management, McLean, VA May 2006 to August 2010

i. Assistant Property Manager – Site: Fireside Park Apartments (October 2009 – August 2010)

ii. Assistant Property Manager – Site: Fields of Rockville Apartments ( June 2009 – October 2009)

iii. Leasing Consultant – Site: Fields of Gaithersburg Apartments (May 2006 – June 2009)

• Had the primary responsibility at each site of giving tours, leasing, taking applications, collecting rents, and achieving tax credit compliance in addition to managerial responsibilities that came with promotion.

• Served as a leasing consultant to the Property Manager at Fields of Gaithersburg, handled a busy phone system, functioned as the primary liaison to customers and ensured a consistently positive customer experience.

• Received a promotion to the Fields of Rockville after 3 years of dedicated service and then transferred properties to Fireside Park Apartments.

• The Fields of Gaithersburg property’s tax credit compliance lasted for 3yrs and resulted in an excellent AIG Sun America Affordable Housing partners review.

Community Realty Incorporated, Greenbelt, MD October 1986 to May 2003

i. Resident/Property Manager – Site: Towne Crest Apartments (March 1989 - May 2003)

ii. Assistant Manager – Site: Seminary Hills Apartments (November 1987 – February 1989)

iii. Leasing Manager – Site: Seminary Towers – East and West ( February 1987- October 1987)

iv. Leasing Consultant – Site: Pavilion Apartments ( October 1986- January 1987)

• Had the primary responsibility at each site of giving tours, leasing, taking applications, collecting rents, processing service orders, reviewing service contractor proposals and achieving resident satisfaction.

• With each subsequent promotion I took on added managerial responsibilities along with the aforementioned.

Education

High Point High, Beltsville, MD 1983

Academic Diploma: High School

Certification:

a. Department of Professional and Occupational Regulation Commonwealth of Virginia Fair Housing Board- Certificate # 023*-******

b. J. Johnson Consulting Services LIHTC (Tax Credit) Certificate {2009}

c. Kettler Management World Class Customer Service Certificate

d. Kettler Management Harassment Prevention Training

e. MRI Certificate

f. Boston Post Certificate

Awards:

o Montgomery County Recycling Award

o AOBA Leasing Consultant Award

References:

• As requested

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