Customer Service Manager
Resume:
Curtis Souza
Kingwood, TX ***** 281-***-**** ******.******@*****.*** www.LinkedIn.com/in/Curtis-souza
Entry Level Accountant
Recent graduate with a degree in Business Administration with a focus in Accounting. A motivated professional, highly motivated to leverage education and experience to excel in an accounting capacity. Proven aptitude for innovation and creative problem solving. Communicative and personable, will learn and adapt quickly, follow direction, and serve internal and external customers with poise and professionalism.
Areas of Expertise
Customer Interactions
Qualitative Analysis
Customer Service
Research & Analysis
Business Administration
Business Technology
Microsoft Office Suite
QuickBooks
Basic Accounting Principles
EDUCATION
Bachelor of Business Administration in Accounting, Minor in Adaptive Decision Models for Business
The University of Texas at San Antonio, San Antonio, TX, 2016
Coursework: Intermediate Accounting I & II, Cost Analysis, Federal Income Taxation, Production Operation Management
EXPERIENCE HIGHLIGHTS
Matsuura Realty – Bookkeeper/Property Manager, Kingwood, TX, 2017 – Present
Oversee property maintenance, ensure occupancy, on time payments from tenant, and prepare financial statements.
Key Accomplishments:
Collect rent for landlord, document records, and maintain tenant files to guarantee accuracy and organization.
Coordinate maintenance requests and determine cost effective and efficient way to resolve crises and routine care.
UTSA INVESTMENT SOCIETY – Junior Analyst, San Antonio, TX, Spring 2016
Supported senior financial analyst for a student organized fund, which has $200,000 of assets under management. Determined fair value for stock of 15 North American airlines using DCF models, industry multiples, and relevant qualitative factors.
Key Accomplishments:
Played an integral part of a four-person team to create customized financial models, research market trends, determine catalysts for growth, discover misprices securities, and implement trades in order to generate revenue.
Extracted profitability and risk metrics using Bloomberg Terminal, ranking them based on value models for energy and airline sectors.
ADDITIONAL EXPERIENCE:
Waiter, Zammitti’s Italian Ristorante, Kingwood, TX, 2017 – Present
Assistant Kitchen Manager, Palladium IMAX, San Antonio, TX, 2013 – 2015
Busser, Raffa’s Waterfront Grill, Kingwood, TX, 2009 – 2010
Cashier, Randall’s Grocery Store, Kingwood, TX, 2008 - 2009
Increased sales, promoted loyalty, and catalyzed retention by providing exceptional customer service and obtaining in-depth knowledge of the company’s product and services.
COMMUNITY LEADERSHIP
UTSA VALERO CAREER ACTION PROGRAM, San Antonio, TX
Junior Achievement Volunteer Teacher (2nd Grade), San Antonio, TX
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