Project Manager Management

PROFILE SUMMRAY

Resourceful Technical Project Manager with over 15 years of experience, skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Expertise in coordinating diverse teams and global resources to complete objectives. Organized and detail-oriented with proactive and hard-working nature.

CORE COMPETENCIES

Program and Project Management

Worked with Senior Management, PMO, and Governance board to define objectives, scope of project, and all critical project deliverables.

Documented the overall implementation plan, including any risks, issues and assumptions.

Collected, analyzed, and structured project requirements and specifications for the purpose of creating and managing a project scope plan with milestones.

Identified the project’s work breakdown structure, including target delivery dates.

Responsible for developing project resource plans, forecasts, and budgets.

Tracked project milestones and deliverables while ensuring requirements were aligned to operational standards.

Communicated the closure of the project.

Technical Operations Management

Improved technical operational systems, processes, and best practices that guarantee organizational well-being.

Contributed towards the achievement of company’s strategic and operational objectives through the implementation of software, hardware, and applications.

Cyber-Security and Risk Management

Implemented strategic solutions to identify and prevent cyber security risks to daily operations.

Developed secure baseline infrastructure governance and processes for vulnerability and risk management.

Developed risk identification and mitigation plans.

Partnered with Security Governance council and IT leadership to drive enterprise security strategies and programs.

Disaster Recovery Management

Ensured that network architecture designs included a fail-over plan for roll-over and disaster recovery.

Managed IT Command Center Guide and Exercise Activity Runbook.

Change Management

Provided risk analysis on major implementations and "pushed back" when risk levels were exceeded.

Evangelized change and production readiness process throughout IT organization bringing increased visibility and compliance to processes.

System Implementation

Managed and coordinated the procurement, installation, and configuration of networking and computing equipment, such as Palo Alto, Juniper, Hitachi, and Cisco devices.

Provided direction and oversight to teams deploying infrastructure.

Vendor, Partner, and Customer Relations

Responsible for direct customer interface, requirements gathering, research, and proposal of design solutions.

Instrumental in negotiation and selection of vendors, including creation of Statements of Work (SOW).

Worked with venders and partners to meet project milestones, budget, schedule, and objectives.

PROFESSIONAL EXPERIENCE

VERITAS TECHNOLOGIES, Mountain View, CA (Artech - Contractor)

IT Project Manager – Global Security Office (GSO) (10/2016-02/2017)

Managed an on-going project to directly protect, monitor, control, and maintain all proprietary source code software within the company. Responsibilities included designing schedules, assessing risks, monitoring staff, budgeting, and tracking progress.

Completed a source code user account audit (Account/Permission), which was validated by Senior Management, Product Managers, and the GSO. Oversaw the development of new GSO security mandates, which included training, education, and reporting.

HITACHI DATA SYSTEMS, Santa Clara, CA (Insight Global - Contractor)

Project Manager (10/2014-08/2016)

Co-Managed Data Center Relocation/Migration project. Assisted in the planning, coordinating, migration and implementation of data center hardware and software.

Responsible for managing multiple infrastructure projects for all Hitachi global distribution centers and lab environments. Projects ranged from procurement of new hardware and software to the installation of VMs and software revisioning tools.

Managed the retirement of end-of-life Sun Solaris equipment and the migration of residing databases to a new VM environment. Worked with Senior Managers, DBAs, IT Operations, and the affected business groups to schedule, migrate and validate their business application database.

Responsible for completing monthly project financial costs and forecasts report on all live projects.

Managed Internet Explorer (IE) 11 upgrade company wide. Worked directly with Senior Managers, IT Desktop Operations, and the affected business groups to schedule, migrate and validate their business applications with IE 11.

Piloted a network security administration project (Cisco ISE) for the goal of identifying and securing network access. Directly managed the vendor who was hired to perform the initial project installation and configuration. Worked with global offices to ensure compatibility with existing network equipment, and the eventual training of network engineers for future installations and support.

GRANITE CONSTRUCTION, Watsonville, CA

Project Manager (08/2013-10/2014)

Managed the implementation of ServiceNow software installation, which included an IT Service Management (ITSM) repository, Software Asset Management (SAM), and Configuration Management Database (CMDB).

Managed relocation of second data center facility from California to new out-of-state location for the purpose of disaster recovery and data security compliance.

Managed the implementation of MobileIron Mobile Device Management Software (MDM) to secure and manage company data residing on all mobile devices, including smart phones and tablets. Provided Granite with the ability to manage mobile deployments from a single console, enforce application and data security, quarantine non-compliant, jailbroken or rooted devices, and retire or selectively wipe business data from lost or outdated devices.

MICROSOFT, Mountain View, CA (TEC Systems Inc. - Contractor)

Project Manager, Tech I (01/2013-08/2013)

Managed the expansion of existing wireless wide area network (WAN) for their Customer Technology Center. This included new Fiber to Premise (FTTP) data drops, installation and deployment of new Wireless Access Points (WAPs), test, and validation of Wi-Fi equipment in accordance with architectural designs.

Increased previous Wi-Fi access performance from 8 to 20 WAPs, while providing faster access to campus resources (450 MBPS) for its customers and employees.

RFID GLOBAL SOLUTIONS, San Jose, CA (TEC Systems Inc. - Contractor)

Project Manager/Business Analyst Consultant (05/2011-10/2012)

Implemented a Radio Frequency (RF) asset inventory, management, and tracking system. Delivered comprehensive training, installation, and support for all products and services.

Deployed Visi-Track Asset Management Software (RFIDGS Proprietary Software) to manage all of IT assets in line with customers ITSM and governance processes.

Helped customer realize substantial savings. For example, Cisco Systems reported saving over $500 Million per year in lost and/or misplaced assets

WIREWORKS IT SERVICES, San Jose, CA

Project Manager (05/2005-01/2010)

Managed various software rollouts and implementations, such as AssetSERV, OpenText Media, PeopleSoft, Skype for Business, and Office 365.

Developed detailed project work plans using MS Project and Server to coordinate project activities and resources.

Managed various data-voice wiring, security cameras, internet service providers (ISP), networks, desktops, servers, and wireless access points initiatives.

EDUCATION

UNIVERSITY OF PHOENIX

Bachelor of Science: Business, Information Systems, and Human Resources Management

VILLANOVA UNIVERSITY

Master Certificate: Project Management

TECHNICAL CERTIFICATIONS

CompTIA A+

CompTIA Networking+

CompTIA Security+

Microsoft Certified Professional (MCP)

Microsoft Certified Systems Administrator (MCSA)

Scrum Alliance – Certified Scrum Master (CSP)

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