Technical Support Software

Hardikkumar Patel

Diploma in computer Engineering

Present Address: Sardar Patel Street, Mobile: +91-903*******, +91-997*******

Kasor-388460 Mail id: ******.****@*****.***

Dist – Anand, Gujarat

To enhance my working capacities, professional skills, business efficiencies and to serve my organization in best possible way with sheer determination and commitment.

Organization: Satyanarayana Raju & Co (Hyderabad, Andhra Pradesh)

Assignment: senior systems admin (December 2011 To June 2013)

My responsibilities include:

My job responsibility was to provide technical support to the system and rectifying & correcting problems.

Consults supervisors on more difficult issues.

Take backup and upload the data on site.

Installation supporting for clients side likes Secc software and Server side cent os.

Experience with Cent OS.

Handle onsite customer queries at remote side.

Providing timely office applications.

Maintain and operate a computer system and/or network

Organization: G. K. Education

Assignment: Technical support (November 2013 To June 2015)

My responsibilities include:

Computer Lab Assistants are expected to familiarize themselves with new software and hardware applications used in the open computer lab.

Ensures that computer lab equipment is being cared for properly by users

Conducts regular maintenance on the computers in the lab.

Maintains inventory of supplies, places orders and records of maintenance activities.

Performs regular software backups.

Changes toner in printers adds paper and otherwise ensures proper functioning of all printers in the lab.

Sets up and shuts down the lab according to work hours.

Guides lab users to safety in the event of a fire or other emergency.

Create computer issue tickets in Issue task

Maintaining Lab, Installation all Types Of Software, Installation of All Operating Systems.

Network Lan& Wan.

Troubleshooting Of All Problems in Hardware & Network.

Resolve The Software Query.

Assembling Systems.

Network Encoding.

CCTV Camera Configure

Organization: Satyanarayana Raju & Co (Hyderabad, Andhra Pradesh)

Assignment: senior systems admin (October 2015 To June 2016)

My responsibilities include:

Take backup and upload the data on site.

Installation supporting for clients side likes Aadhaar software and Server data uploading(sftp)

Experience with windows 7

Maintaining Laptops, Installation of Aadhaar software and there suppoting software

Resolve The Aadhaar Software Query.

Organization: Softuim Systems (v.v.nagar)

Assignment: network and hardware engineer (July2016 to March 2017)

My responsibilities include:

Diagnose hardware and software problem, and replace defective components

Maintain and administer computer network and related computing environments including computer hardware systems software, application software, and all configurations.

Perform data backup and disaster recovery operations

Assembling Systems.

Network Encoding.

CCTV Camera Configure

During 5th semester prepared and presented a power point presentation on Phishing

oPlatform : Microsoft Power Point 2007

During 6th semester prepared Office management System (OMS)

oPlatform : Front End: Asp.net (C#) Backend: MySQL 2005

Diploma in computer engineering

Qualification

College

Board

Academic Year

Result D.C.E

Government polytechnic

Dahod

Technical Education Board

March-‘10

61.23%

Secondary Education

Qualification

School

Board

Academic Year

Result S.S.C.

V.B.M.Patel

Gujarat Higher Secondary

Education Board

June-’04 to March-‘07

75.85%

Ability to quickly learn and effectively apply new technologies to meet emerging business needs.

Good interpersonal skills and communication abilities.

Excellent knowledge of programming languages Visual Basic, Java, C, C ++, C#, HTML.

Good Knowledge of Net Beans, Visual studio 2008.

Good knowledge of SQL queries, PL/SQL and MS access database.

Excellent fluentness in working with MS Access and software packages such as MS word, excel, outlook,

PowerPoint.

Good knowledge of operating systems XP, Windows 2000, windows 2003, Windows 7, Windows 8, CentOS, Ubuntu, Windows Server 2003.

Excellent knowledge of hardware and networking A+,N+.

Good knowledge of cctv camera Configure

Name

Hardikkumar Maheshbhai Patel

Gender

Male

Nationality

Indian

Date of Birth

26th November, 1991

Language Proficiency

English, Hindi,Gujarati

Hobbies

Internet surfing, Music, Cricket, Reading, playing game.

I hereby declare that the information given above is complete and true to my knowledge and belief.

Hardik Patel

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