Project Manager Management

John A. McDonald II

**** **** **** **** * Durham NC 27703 n 919-***-**** n *************@*****.***

SENIOR IT PROJECT MANAGER

software /hardware technician n enterprise implementations n systems engineering

Experienced project manager offering over 10 years of success leading all phases of diverse technology projects; IBM Certified Specialist for AIX; Sun Certified for Java; degrees in CIS and business administration; and five years of computer hardware/networking and business finance experience.

Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Skills Summary

Project Management:

Custom Software Development

Database Design (RDBMS)

Systems Engineering

System Migrations/Integrations

Enterprise wide Implementations

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Project Scheduling

Testing/QA/Rollout/Support

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Career Progression

CLOUDBEARING (Raleigh, NC), DIRECTOR OF TRAINING 2014 to 2014

SPRINT (Charlotte, NC), PROJECT MANAGER II, 2003 to 2004

Recruited by one of the nation’s largest telecom providers to provide project management over large-scale, top-priority and complex technology initiatives. Managed budgets of up to $8M and cross-functional teams of up to 25 developers, programmers, analysts and network specialists.

Drove the high-quality completion of systems engineering, software/database development and enterprise wide implementation projects for F500 clients including:

Coca-Cola Enterprises

H. J. Heinz Company

Allied Waste Industries

Kimberly-Clark

Caterpillar

Cigna

American Express

Citigroup

McDonald’s

Achievement Highlights:

Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

John A. McDonald II, Page Two

IT Consultant Projects (2002 to 2017)

Systems Engineering: Led design and multinational rollout of robust, scalable and secure electronic data interchange (EDI), enterprise resource planning (ERP) and point-of-sale (POS) systems for clients including AmEx, Citigroup and McDonald’s.

Results: Completed projects up to two months ahead of schedule, as much as $1.2M under budget and to universal client acclaim.

Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.

Results: Delivered industry-leading software that saved clients millions of dollars, shortened processes from weeks to minutes, captured #1 market share and generated up to $21M in annual revenues within year one of launch.

Database Developments: Guided teams in the development of relational database management systems (RDBMS) for clients including Coca-Cola, Caterpillar and Allied Waste Industries.

Results: Improved the consistency, recoverability and accessibility of data.

System Integrations/Migrations: Project-managed large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from acquired client companies.

Results: Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $750K under budget.

Enterprise Implementations: Directed global rollouts of new software and systems for clients including Kimberly-Clark and Cigna.

Results: Ensured defect-free releases through careful planning, testing and QA efforts.

Network Engineering: Led design and multinational rollout of robust, hands on implementation and troubleshooting Cisco Adaptive Security Appliance (ASA) for Inter-Virtual LAN (inter-vlan) firewall, border firewall, site to site Virtual Private Network (VPN) and firewall, AnyConnect, Clientless Secure Socket Layer (SSL) VPN, Rivest-Shamir-Adlemim (RSA), Intrusion Prevention System/Intrusion Detection System (IPS/IDS), Routed and Transparent mode, High Availability (HA) Configurations, and Multicast Routing. Also have hands on experience implementing and or troubleshooting SourceFire, Cisco Context Directory Agent, Public-Key Infrastructure (PKI), 802.1 x, MACsec, IPSEC, Web Security Administrator (WSA), and Dual-Stack IPV4/IPV6.

Results: Completed projects up to two months ahead of schedule, as much as $2.2M under budget and to universal client acclaim

Early Career

Sprint (Charlotte, NC), PROJECT MANAGER II, 2003 to 2004

Completed programming assignments to enhance automated data/voice applications and software within mainframe, network and client/server environments. Improved functioning of databases, communication systems, storage area networks and server configurations.

IBM (Charlotte, NC), HELP DESK ANALYST, 2000 to 2002

Assessed customer credit risk and established credit limits by analyzing financial information. Conducted collection calls, resolved disputes and maintained accurate credit and collection files.

Education & Credentials

BS in IT (GPA: 3.8), DeVry University (Online), 2008

AS in CIS (GPA: 3.1), Gaston College (Dallas, NC), 1997

3205 Ivey Wood Lane n Durham, NC 27703 n 919-***-**** n *************@*****.***

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