Suresh Gopal

ac07pc@r.postjobfree.com +91-966-***-****

US CITIZEN

SUMMARY

Senior IT leader & strategist having 25+ years of experience in the high demand technology area in IT industry.

Extensive exposure in Oracle ERP system management, Data platform Management, Application Development & Maintenance, Data Conversion & Migration, Performance & Capacity Planning and Vendor Management.

Implemented Oracle Applications to various clients – EMC, LUCENT, RICOH

Implemented Oracle RAC technology to EMC, RICOH, Travellers

As Oracle Consultant worked on performance tuning, implementing ERP, setting up High Availability, DR solutions, Backup & Recovery Strategy, Integrating with other applications, customizing solution as per customer requirement.

Currently managing 400+ application database built on Oracle, Postgres, MSSQL, MongoDB, MemSQL and Greenplum

Familiar with Big Data Technologies – Hadoop Architect & Programming using Java, Map Reduce, Pig, Hive, Hbase, Oozie, Apache Spark

Proven track record in building next gen service/support operations organizations, delivering world class user experience through leading-edge IT solutions, driving transformation and operational excellence

Passionate in simplifying things, driving customer satisfaction and productivity through cost efficient operations. Proven competence in driving resolutions of cross functional problems and in bringing stability, especially to new environments

Adept in managing diverse stakeholders including millennials to senior staff, direct & cross-functional teams as well as vendors.

Expert in leveraging high technology solution to improve the productivity and operating cost.

Key Accomplishments: ANB – Telemoney Remittance, Oracle EBS implementation, Oracle RAC implementation, EMC Cloud Platform, DevOps, Citi – Card Processing, Performance Management & Capacity Planning, Streamlining Release & Deployment Service, Big Data Support, Data platform service

Supported all the environments build on Enterprise Hybrid Cloud (EHC)

Completed Lean Six Sigma Project and reduced OPEX..

EXPERIENCE

Present

EMC DATA STORAGE SYSTEMS INDIA PRIVATE LIMITED

Worked 12+ years with EMC in various levels and contributed for the success of various IT transformation projects.

2009- Present: Senior Manager – Data platform, Release & Deployment Service - INDIA

2004-2005: Consultant for CRM system build & performance management - USA

1999 - 2002: Consultant for Implemented Oracle ERP Systems - USA

Leadership:

Site leader for Data Platform Services, Release and Deployment services for the entire IT operations functions as well as managing both direct and matrix reporting teams. Supporting more than 400+ application databases and deployment services.

Led multiple quarterly releases and upgrade projects

Developed roadmaps and created a shared vision that provides a clear direction for the team and to stay aligned with the organizational strategy

Coached, mentored and challenged people to help them unleash their potential.

Allowed teams to take risks and experiment to encourage innovative thinking

Improvement & Optimization:

Designed Deploy-IT portal for automating the deployment process and enabled DEVOPS capability;

Reduced software delivery lead time from 76 to 19 days

By reducing the lead time in code deployment process & reduced operation cost.

Increased the Release frequency based on the business criticality & business impacts

Spearheaded efforts in bringing some of the operations from reactive to proactive.

LSS Green Belt Certification - Reduced ticket volumes through automation, user education and elimination of underlying problems (approx.. savings $800,000)

GDW Upgrade projects - Enabled Protect Point for backup & recovery

Enterprise Business Solution (EBS) Consultant

Lead Senior DBA in the Catalyst Project, EMC.

Developed the procedures for coding standards, cloning and administration of database & application tiers.

Build Oracle Application Environments to support Sandbox, Development, Testing, Conversion, Training, Business Simulation & Production environment.

Implemented the cloning mechanism to build various environments.

Build Standby Database (Data Guard) for disaster recovery.

Installed & configured OEM for DB monitoring

[1]Handling logical & physical database design for custom applications.

Monitoring and adjusting database growth; setting- up RMAN backup procedure.

Extensively working on performance tuning - database, application code & system level.

Maintained development, test & production database environments for Windchill Systems and EAI Systems.

Database Management

Providing support & services to Oracle, Postgres, MemSQL, MSSQL & Big Data Greenplum databases

Engaged team to apply service packs for more than 650+ servers in less than 3 months.

Managing a huge Enterprise Data Warehouse (EDW / GDW) of size 30+ TB

Collaborated with development team & system team on a regular basis to resolve any performance issues.

Root caused all P1 issues and shared with respective development team.

As people manager responsible for conducting meetings, 1-on-1 with individuals, setting quarterly goals, annual performance review, hiring talents for technology group.

Data Platform Support & Services Escalation contact during offshore hours.

Responsible to manage all escalations related to deployment, database & release activities.

Release & Deployment Management

Responsible for code deployment for all the test & production environments.

Managed monthly & quarterly releases for all mission critical applications

Designed & Developed a tool called Deploy-IT to automate deployment process

Release Calendars were published

Release Meetings were conducted with stakeholders and scheduled accordingly.

Jul 05 - Jul’ 09

Independent Oracle Consultant

USA

As an independent Oracle consultant I have worked for many companies like Travellers, Ricoh (Printers), EMC and worked in the capacity of Oracle EBS consultant, Performance Tuning Expert, Build Oracle environments enabled with Real Application Cluster (RAC), Provided consultation on Disaster Recovery (DR) Solutions, Provided Backup Recovery Solutions using Hot backups, Cold Backup and standby databases.

Mar 02 - Jun 05

Mcgraw Hill Corporation

USA

Lead Performance Management & Capacity Planning team. As part of this role I have worked on estimating the infrastructure requirement to run Oracle Business Suite to handle their peak season volume. Also tuned most of the custom code and enabled various system level and database level monitoring to address any resource related issues on a proactive basis. Responsible for applying patches and resolve any application related issues by coordinating with Oracle Support Team. Developed custom script to eliminate the manual work and basic dba functions.

Jul 99 - Feb 02

Oracle Corporation

USA

As an Oracle consultant I have worked at various clients locations and implemented Oracle Application Suite (EBS). Some of the major clients are EMC, GE, Lucent & Unisys. We were able to complete the projects in a timely manner and within the budget.

Oct 91 - Sep 95

Arab National Bank, Riyadh, KSA

Riyadh, KSA

As Senior Systems Analyst, I have designed & developed a system called Telemoney Remittance System to deliver money to the door step of the beneficiaries. This is first in this kind and the system has been integrated many other system in the Bank. Specially it has been integrated with ATM machine. System has been developed using Oracle Technology.

I have designed the Telemoney Remittance system database and ensured data integrity, established proper archive purge solution, always, this application and build necessary tables to store remittance information, remittance history details, customer details

Most of the scripts were developed using ORACLE SQL Scripting, Unix Shell scripting for various automation purposes and to manage the data process flow, establish data security, provide data base access through application portal. I have also developed necessary SQL scripts & shell scripts to automatically take data tablespace level backup & cold backup on a periodical basis and also established technical documentation on how to recover the data in case of system crash.

May 90 - Sep 91

CITI BANK

INDIA

As Senior Systems Analyst, I have participated in designing & development of Credit Card Management system for Citi Bank India. I was actively involved in the customer payment modules and taking care of Visa, Master & Diners transactions. System has been developed using Oracle Technology.

I was managing Customer Payment module and responsible for creating new data objects and updating existing data objects without impacting the data integrity. Also developed programs & scripts using SQL & Pro*c to process data, generate reports and purge old data on a periodical basis.

EDUCATION

MCA – PSG College of Technology, Coimbatore, Bharathiyar University.

OPERATIONS COMPETENCE

Database : Oracle, Postgres, MSSQL, Greenplum, MongoDB, MemSQL

Operating Systems: UNIX Sun Solaris, Linux Red Hat, HP-UX, Windows

EMC Technology : VMAX, Isilon, Xtreme I/O, Storage Resource Manager (SRM), IaaS, DBaaS,

Tools Used: OEM, Jenkins, Service360, 10g, RMAN, Team Quest, PVCS, Spot Light, Shareplex, Vertex, Test Director

Applications: Oracle Applications including Financials, Manufacturing, CRM, SCM, Credit Card Management System, Deploy-IT & Trans-IT ANB-Telemoney Remittance System, Asset Management System

CERTIFICATIONS

Successfully completed EDGE – Managers development program conducted by IIM-B

Lean Six Sigma Green Belt Certified (Ticket Reduction by automation, break-fixes approx. savings $1.2M)

ITIL v3 Certified

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