Profile:
Learns quickly and able to work well under pressure
Effective communicator; attentive listener, patient and diplomatic
Self-assured with excellent presentation ability
Able to build strong relationships with co-workers, clients and stakeholders
Friendly and well liked; good at customer relations and for employee morale
Excellent customer problem-solving skills
Committed to achieving excellence in almost all tasks
Takes pride in quality workmanship and complete customer satisfaction
Highlights of Qualifications:
A varied skillset that allows for diverse use within an organization – I am highly adaptable and able to excel in many roles
Excellent interpersonal and communication skills in both oral and written form
Community-minded, analytical, strategic thinker
Strong macro-level understanding of processes and an ability to intuit organizational goals
Very competent problem solver
Education:
Dalhousie University Halifax, NS Sept. 2014 – Apr. 2016
Bachelor of Arts, Double Major in English and Political Science
Graduated May 2016
Nova Scotia Community College Dartmouth, NS Sept. 2010 – Sept. 2011
Radio and Television Arts program
Dalhousie University Halifax, NS Sept. 2006 – Apr. 2009
Bachelor of Arts, English and Journalism
Work Experience:
Self Employed
The Story Service Halifax, NS Sept. 2016- Present
Provide story editing services to emerging authors including proofreading and grammatical editing, as well as feedback and developmental editing.
Run all aspects of the company including marketing and sales.
Energy Auditor
Sustainable Housing Dartmouth, NS Sept. 2016- Present
Worked independently throughout Nova Scotia to provide private and low income homeowners with energy audits based on their home’s energy usage and loss.
Prepared reports and liaised with homeowners to help to provide a roadmap towards a more efficient use of energy through home renovations.
Worked within customer’s homes to collect data for generating homeowner reports.
Constituency Assistant
Ben Jessome - MLA Hammonds Plains- Lucasville Halifax, NS April 2016- Oct. 2016
Involved in all aspects of running the office of an MLA, including budgeting, hiring, speech and press release writing, and controlling access to the MLA himself.
Performed tasks independently under minimal supervision scheduling own tasks and carrying out work independently.
Exterior Property Manager
Paramount Properties Halifax, NS Mar. 2014 – Sept. 2014
Maintained extensive exterior properties across Halifax and Dartmouth
Performed a variety of tasks under limited supervision, scheduled own tasks and carried out work independently
Delivered projects on time and within budget by balancing resources and priorities and upholding high leadership standards and competency
Owner/President
Adaptable Building Inc. Dartmouth, NS July 2012 – Mar. 2014
Formed and incorporated Adaptable Building Inc. from business plan stage
Wrote business plan, designed processes, hired employees and networked with like minded businesses to fund and run an Aging in Place Renovation service for seniors in Nova Scotia
Managed sales, marketing, human resources and capital acquisition
Gained certification as a Certified Aging in Place Specialist
Established a track record for creating and implementing new systems and strategies that improved production efficiency and reduced project costs
Involved in stakeholder relations both within and outside of the company scope
Made funding presentations to like-minded organizations and government departments
Problem solving approach- every house has a different solution
Energy Auditor/Estimator
Clean Nova Scotia Dartmouth, NS Sept. 2010 – June 2012
Delivered an energy efficiency program to low income home owners in rural Nova Scotia.
Prepared, presented and explained custom retrofit home energy plans to residential customers
Completed and submitted, in a timely manner, all reports and electronic files required
Worked independently to assess homes to build estimates, hired subcontractors to perform work free of charge to the home owner and followed up to make sure that work was completed satisfactorily and submitted for national and provincial rebates
Established a reputation for delivering projects on time with excellent customer satisfaction ratings while demonstrating strong leadership within the team and other project stakeholders
Self Employed
Professional Writer (Miscellaneous) Halifax, NS Sept. 2007 – Apr. 2012
Self-employed copywriting work for various online sales sources,
Writing and editing content independently for online publishing.
Worked on marketing campaigns for milk, health supplements, online sales and other miscellaneous products
Operated a writing service offering editing, researching and delivery of quality original papers, essays and theses on a variety of subjects
Construction Manager
Canterra Custom Homes Calgary, AB Apr 2008 – Sept. 2009
Oversaw, planned and scheduled the work of subcontractors in the construction of upscale custom homes
Responsible for day to day planning, hiring and overall quality of the subcontractor’s work, while reporting to a senior project manager for guidance
Optimized career advancement opportunities by consistently surpassing performance goals and illustrating a committed work ethic that resulted in securing a management role at a young age
Sports Editor
Dalhousie Gazette Halifax, NS Sept. 2007 – Apr. 2009
Ran the Sports section of the Dalhousie Gazette; responsible for overseeing, assigning and editing the work of a stable of writers covering sports at Dalhousie University.
Wrote a weekly column while also covering major sports events personally, worked with tight deadlines and cooperated with other editors to deliver a polished final product on a weekly basis
Was responsible for the leadership of a working group and the overall finished product
Community Involvement:
The Ramp Project: Volunteer with a community based organization focused on building ramps for seniors and those living with disability free of charge.
Political Science Editor: Editor at Dalhousie Political Science Journal DUPSS.
Poet: Published poetry in Halifax journals Fathom and Open Heart Forgery.
Minor hockey referee.
ISANS refugee placement assistant