Customer Service Sales
Resume:
JACOB BOSTON
*** ****** ***. **. ****, Minnesota, 55102
Cell: 651-***-**** Email: ********@*****.***
Introduction:
I am an outgoing server who has extensive knowledge of the hospitality industry, etiquette, food preparation/presentation, and superior customer service. I have an innate attention to detail, consistently dedicated to customer service, thrives in hectic restaurant environments, have been serving for about a year, am organized as well as an independent worker with strong time management skils, I am able to learn new tasks and menu items quickly and effectively, as well as provide the customers with a memorable dining experience.
Skills:
Dedicated, detail oriented, fluent in computer systems, able to multitask, calm under pressure, can handle busy situations for extended periods of time. Thorough experience in high-volume dining, I'm upbeat, outgoing and positive, highly responsible and reliable, exceptional interpersonal skills.
Experience
Shamrocks - 01/2017 – current.
Server.
Job duties: Assisted guests with making menu choices, maintained knowledge of current menu items, garnishes, ingredients and preparation methods, delivered exceptional service by greeting and serving customers in a timely, friendly manner, suggested additional items to customers to increase restaurant sales, promptly served all food courses and alcoholic beverages to guests, answered questions about menu selections and made recommendations when requested, effectively communicated with kitchen staff regarding customer allergies, dietary needs, preferences and other special requests, regularly checked on guests to ensure satisfaction with each food course and beverages, managed closing duties, including restocking items and reconciliation of the cash drawer.,c onsistently adhered to quality expectations and standards, delivered exceptional, friendly and fast service, routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators, effectively used items in stock to decrease waste and profit loss., demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Manager- Dan Casper
Tel. 651-***-****
Tavern On Grand
06/2016 – 01/2017
Server/Cook
Serving - Assisted guests with making menu choices, maintained knowledge of current menu items, garnishes, ingredients and preparation methods, delivered exceptional service by greeting and serving customers in a timely, friendly manner, suggested additional items to customers to increase restaurant sales, promptly served all food courses and alcoholic beverages to guests, answered questions about menu selections and made recommendations when requested, effectively communicated with kitchen staff regarding customer allergies, dietary needs, preferences and other special requests, regularly checked on guests to ensure satisfaction with each food course and beverages, managed closing duties, including restocking items and reconciliation of the cash drawer.,c onsistently adhered to quality expectations and standards, delivered exceptional, friendly and fast service, routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators, effectively used items in stock to decrease waste and profit loss, demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
J&M Properties LLC
06/2014 – 06/2016
Ran landscaping projects, managed employees, spaced out of work projects, managed multiple projects and employees, often dealt with finishing large projects within an allotted time frame, property beautification, placed orders, received orders, etc.
Owner - J. Boston
Tel. 651-***-****
Serving - Assisted guests with making menu choices, maintained knowledge of current menu items, garnishes, ingredients and preparation methods, delivered exceptional service by greeting and serving customers in a timely, friendly manner, suggested additional items to customers to increase restaurant sales, promptly served all food courses and alcoholic beverages to guests, answered questions about menu selections and made recommendations when requested, effectively communicated with kitchen staff regarding customer allergies, dietary needs, preferences and other special requests, regularly checked on guests to ensure satisfaction with each food course and beverages, managed closing duties, including restocking items and reconciliation of the cash drawer.,c onsistently adhered to quality expectations and standards, delivered exceptional, friendly and fast service, routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators, effectively used items in stock to decrease waste and profit loss, demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Academic Background:
Delasalle High School, Minneapolis, Mn.
Graduated 2006 and received a diploma.
St. Paul College, St. Paul, Mn.
Studied generals, still attending.
Professional Affiliations:
Mia Rancone, Coworker/friend
Tel. 612-***-****
Katie Suel, Coworker/friend
Tel. 651-***-****
Caysha Roskoski, Coworker/friend
Dan Casper, General Manager Shamrocks
Tel. 651-***-****
Contact this candidate