Customer Service Sales
Resume:
Deepa Gautam
**************@*****.***
A dedicated and detailed oriented sales floor associate and customer service specialist with a trilingual competence providing services to customers with expertise on diverse situations. Response to customer in high call volume environments with superior computer aptitude and telephone etiquette. Performs consistently to accomplish business goals, proven ability to learn new skills quickly and efficiently, dependable, goal-oriented, and flexible. Works well individually or on a team. Specialize in quality service, customer retention, and productivity with a can-do attitude and willingness to help at all times.
CORE COMPETENCIES
EXPERIENCES
Walmart: Sales Associate, Columbus, Ohio 06/16- Present
• Makes provision for a quality customer service delivery and prompt response to the calls of customers.
• Provides understanding of the nature of the store and effective help to customers when needed.
• Take appropriate procedures in attending to claims of customers and proper labeling and pricing of merchandize.
• Ensure displaced products are returned to the right department and shelf.
• Fill back stocks from the store or warehouse when the shelves are out of stock.
• Offer assistance to customers in locating products of their choice Scorpion café: Attendant, Columbus, Ohio 01/12- 05/12
• Maintain and restock inventory.
• Ensure the neat and clean state of the café’
• Provide good customer service by attending to the need of customers.
• Calm down customer who appear to be displeased with a service
.
XOP Logistics/ cell- phone company: Sales Associate and Cashier, Columbus Ohio 06/14 – 04/16
• Help customers check out after their purchase.
• Explain payment policies to customers for better understanding.
• Contribute to the beautiful displays of items.
• Skilled in sales floor
opearations
• Exceptional workflow
management
• Strong problem solving
aptitude
• Adheres to customer service
procedures
• Strong problem solving
aptitude
• Cash Handling
EDUCATION
South Hill HIGH SCHOOL FORT Worth,TX
06/2012
JROTC class 2010-2011
Culinary class 2011
Art class 2010-2011
CAREER AND LEADERSHIP DEVELOPMENT
Winners Art competition 2011
Leader of JROTC class 2011
REFERENCE
Michele Goodwin Former Coworker Walmart
Gita Pokhrel Former Coworker XPO logestice
Evelyn Ohene Adjei Former Coworker Walmart
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