Project Manager Computer Science

Bret Nickerson

**** *** **** ******, *****, Florida 32927

321-***-**** • **********@***.**.***

Cyber Security Professional and Telemetry Professional

Multifaceted technical career with a record of innovation and success

Technically sophisticated professional with a telemetry and communications support background in the aerospace industry. Broad knowledge with interdisciplinary technical skills including software, networks and hardware. Proficient in qualifying, integrating, and testing hardware, and then troubleshooting, upgrading, patching software and repairing, as necessary. Proven project manager with exceptional interpersonal skills capable of leading projects through full life cycle. Intuitive analysis aptitude facilitates troubleshooting, problem solving, coding, and researching new technologies. Recognized for providing creative insightful solutions to the most difficult and complex technical problems.

Currently nearing completion of a Bachelor in Cyber Security, and pursuing an opportunity to put my IT experience and recent educational achievements to work in my next position, while holding a Bachelor degree in Computer Science.

Education and Training

Bachelor of Science in Cyber Security

Eastern Florida State College, Cocoa, Florida (In Process)

Bachelor of Arts in Computer Science

Rollins College, Winter Park, Florida

Associate of Science in Digital Electronics

Brevard Community College, Cocoa, Florida

Associate of Science in Solar Engineering

Brevard Community College, Cocoa, Florida

Technical Proficiencies

NIST-Security / MAXIMO / Network Processing / Digital Signal Processing / LAN Installation

Electrical Circuits / Diagnostic Testing and Troubleshooting / PC Build and Repair,

Equipment Installation, Validation, Verification and Testing

Platforms: UNIX, Linux, Windows, Mac, OS,

Tools: C++, C#, Java, MS Office including Access, Excel, PowerPoint, and Word

Hardware: Cisco, Brocade routers and switches, Video equipment of various vendors

Professional Experience

Vencore, Cape Canaveral Air Force Station, Florida

Communications Technician

Technical Scope: Provide support for the NASA LSP prepare for and complete launch with skilled troubleshooting, operational checks, and required maintenance

Millions of government dollars are at stake during a launch, so exceptionally skilled technicians are required to support operations. Responsible to manage corrective and preventative maintenance on assigned equipment. Performed equipment validation & verifications, troubleshooting and diagnostic testing to identify and implement required repairs, when necessary. Operated assigned communication equipment or manned Voice/Video consoles in support of launches or stands-by for emergency trouble clearance. Adhered to technical documentation and drawings in support of the Launch Processing systems (LPS) to create a safe and reliable work environment.

Key Responsibilities:

Interfaced with NASA representatives to provide support in video, voice, and network operations.

Performed routine operational checks on assigned equipment, and implemented repairs or corrective action when necessary. Utilized SharePoint system to accurately document preventative maintenance work orders in a timely manner.

Monitored equipment and systems integrity during spacecraft launch or emergency clearance operations.

Used technical expertise to install or collaborate on installs of equipment, systems, or sub-systems as needed to gather necessary data. Analyzed various electronic systems to determine faulty components, and completed necessary repairs.

Responsible to install any equipment or devices necessary to test and evaluate system performances.

United Space Alliance, Kennedy Space Center, Florida

Lead Telemetry Technician

Technical Scope: Directed technician team’s scope of work and activities to provide monitoring and maintenance of equipment used in the transmission of measured real time Space Shuttle data.

Provided leadership and management to a team of telemetry technicians to support NASA Space Shuttle operations. Directly monitored and provided technical guidance to technicians and ensured technical competence, workmanship, thoroughness, and safety. Passionate about quality of work and attention to detail as mistakes could cost lives or damage to millions of government dollars’ worth of equipment. Provided technical leadership for pre- and post-sales support to sales organization, and promotion of SAN Switch, Fiber Channel and SCSI Host Bus Adapter products. Created 8/16 Port SAN Switch qualifications with Sun and HP. Restored SAN issues in collaboration with corporate engineering team. Provided OEM technical / engineering support and conducted technical presentations, product demonstrations, and customer training. Liaised between Qlogic and OEM engineering.

Key Responsibilities:

Facilitated formal and on-the-job training and coaching for all technicians to increase knowledge and mastery of required skill sets. Training matter included data processing including system configuration, patching, data retrievals, test setups, and recorder area operations.

Monitored and reviewed quality of all work provided by technicians to ensure high quality and performance expectations were met. Addressed performance deficiencies on the spot, and ensured that necessary corrective training was completed.

Personally ensured all NASA documentation requirements were met, and monitored and enforced compliance with NASA and company regulations and policies.

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