Technical Support Active Directory

Ralph Raymond B. Tariman **.*******@*****.*** 094*-***-**** 1085K MJ Cuenco Ave.Cebu City

EXPERIENCE

Everjust Realty Development Corp. J Centre Mall

IT SPECIALIST 2015-Present

Support end-users with IT-related problems in a responsive and service oriented manner.

• Setup, Management and Maintenance of IT-related equipment.

• Assist with the troubleshooting, Installation, and Implementation of Systems.

• Work with vendors support contacts to resolve technical problems.

• Maintain, Support and Monitor IT Infrastructure (Data, Application, Network,Firewall, PABX, and Servers) ensuring the system is on-line daily.

• Help put processes in place to maintain a stable network environment.

• Assist the IT Supervisor as required.

Cebu Global Teleservices Inc. IT / Technical Support – Intern

• Support end-users with IT-related problems in a responsive and service oriented manner.

• Setup, management, and maintenance of IT-related equipment.

• Assist with the Troubleshooting, Installation, and Implementation of Systems.

SKILLS

Tools: MS Office Applications, Adobe Photoshop, Cisco Packet Tracer, PhP MySQL, Windows XP,7,8,10 Operating System, Ubuntu Operating System.

Technical : Able to Troubleshoot and Repair Network, Hardware and Software Problem, Printer Repair and Setup, Print Server Setup, CCTV Installation and Configuration, Cinema Projector Lamp Configuration (Replacing Light bulb in Barco Projector), Avaya Phone Configuration, VoIP Configuration, UPS troubleshooting and Windows Active Directory.

SPOKEN LANGUAGE:

English, Tagalog, Bisayan

EDUCATION:

Achieved Bachelor of Science in Computer Engineering

University of Cebu – Main Campus in the year 2014

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