Information Technology Management
Resume:
Moreno Valley, CA *****
Phone 254-***-****
E-mail ************@*****.***
Darryl A. White
Professional experience
August 2015 to April 2017 Dallas County Community College Dist. Dallas, TX
Network Systems Specialist IV
Enterprise Web Services Team
Maintain high degree of expertise to research, analyze, evaluate and recommend network, computer applications, operating systems and network system software.
Monitor the District’s strategic ERP systems and Web Analytics.
Creates/maintains system documentation and performs Certificate Management.
Maintains physical and virtual server environments, and manages load balancing of departmental servers. Using the following technologies:
oWindows Server OS 2008 & 2012
oWindows PowerShell
oManagement of VMware ESX environment via vSphere client
oSunOne Webservers
oIIS 6 & 7 environments
oCisco ASM v5.2 load balancers
Provides advanced monitoring, performance tuning, resource utilization, advanced diagnosis and problem resolution.
Provides 24/7 on-call support.
August 2015 to May 2017 Dallas County Community College District Dallas, TX
Adjunct Professor
Computer Science & Information Technology Department
Teaching On-Line and On-Ground courses: Introduction to Computing, Business Computer Applications
June 2008 to Paul Quinn College Dallas, TX
August 2015
Assistant Director
Information Technology Department
Supervises technical support for all computers, software and campus IT infrastructure available for student and administrative use. Using the following hardware/software technologies:
oCisco networking hardware - 4507R-E core switch, ASA 5510 firewall, 2900 & 3500 series switches, HP Procurve 2600 switches
oLenovo & IBM x series servers, Dell 2600 & 4600 series PowerEdge servers, HP DL380 G6 servers
oWindows Server OS 2003 – 2012
oVMware ESXi
oMicrosoft Hyper-V
oLinux – Ubuntu & CentOS
oExchange 2003 to 2010
oOffice 365(cloud)
oAruba Wireless systems, Alcatel-Lucent wireless controllers
oIwatsu ECS VOIP system with EsnaTech unified communications
oS2 extreme access systems
oNVR video surveillance systems
oSynology NAS storage
oPolycomm Video Conferencing & Endpoints
oSpiceworks Helpdesk software
ouniFlow Copier & Print management
Provide leadership in evaluating new technologies to support teaching and learning and administrative functions.
Selects, trains, supervises and evaluates staff responsible for campus network, computer hardware and software installation, repair, technical support, problem solving, operations, information technology security and other student and staff support
Manage campus-wide IT related projects and initiatives.
August 2002 to Southern University at N.O. New Orleans, LA
June 2008
Adjunct Professor
Computer Information Systems Department
Taught various courses for the department which ranged from freshman to senior level courses
March 1998 to Southern University at N.O. New Orleans, LA
June 2008
Network Manager / PBX Administrator
Information Technology Center
Responsible for managing the Network Support unit of the department which provided helpdesk, network, technical, user and telephone support services for the university
Monitored downtime and implemented corrective action procedures for the following network services: email, file/print, remote access, dynamic host control protocol, directory access protocols, antivirus, network management, and academic course management services
Responsible for maintaining fiber optic, data, and telephony infrastructures
Develop, interpret, and implement policies, procedures, and department directives
Responsible for implementing and enforcing security policies in accordance with federal, state, and institutional directives
Monitored network assets and performance metrics to identify opportunities for improvement. Also recommended microcomputer/ telecommunications budget for operations, maintenance, and capital improvement programs/projects to Director of ITC
Maintained all IT assets
Managed and maintained university's Novell Network and directory services
Administered and maintained university's PBX and voicemail systems which included user moves and changes, equipment upgrades, and installation
Provided system programming services when needed
Acted as program/project manager to vendors, contractors, and consultants
Utilized the following equipment and technologies:
oNovell Netware 4.x to 6.X OS
oNovell Zenworks desktop management
oNovell BorderManager
oNovell Groupwise email
oWindows Server OS 2003 & 2008
oUnix System V
oLinux OS
oVMware
oCisco 6509 core switch, 2900 & 3500 series switches
oCisco Pix 515e firewall
oCisco 7406 routers
oCisco Call Manager (VOIP)
oCisco 4000 series Wireless Controllers
oCisco 1500 series access points
oIBM Blade Servers
oIBM x-Series servers
oCompaq Proliant servers
oPhysical Security & Access systems
oIBM DS4000 SAN system
November 1986 to Southern University at N.O. New Orleans, LA
March 1998
Microcomputer Laboratory Supervisor
Computer Information Systems Department
Managed computer labs and student lab workers
Administered departmental and laboratory networks
Preformed hardware maintenance and installation
Preformed software installation and upgrades
Responsible for maintaining all copyrights held by the department
Education
May 2001 Southern University at N.O. New Orleans, LA
Master of Science Degree, Computer Information Systems
May 1997 Southern University at N.O. New Orleans, LA
Bachelor of Science Degree, Computer Information Systems
May 1985 Southern University at N.O. New Orleans, LA
Associate of Arts Degree, Computer Science
Skills / Qualifications / Certifications
Cisco Certified Network Associate(CCNA)
Ability to minimize costs without sacrificing quality of service.
Great ability to manage multiple projects and prioritize based on deadline.
Working knowledge of Unix/Linux operating systems, Microsoft Server network operating systems and desktop operating systems. VMware & Hyper-V virtual environments, Sun One web server, PowerShell.
Excellent interpersonal skills, effective oral and written communication skills, reporting, meeting, analytical and motivational skills.
Working knowledge of TIA/EIA 568 wiring and premise distribution specifications
Working knowledge and experience with Webcasting/Streaming, and Video mixing/production software.
Experience with management and support Blackboard and Moodle course management systems
Working knowledge of CISCO networking hardware 6509 & 4500 series core switches, 3X00 series switches, PIX & ASA firewalls, 7200 series routers, wireless access points
Experience with management and support of Packeteer Packetshaper 6500
Experience with management and support of an, AT&T Definity system 85 PBX, Intuity voicemail systems, and Cisco VOIP systems
Professional accomplishments
Responsible for managing and implementing the infrastructure upgrade of the campus data infrastructure which replaced an Enterasys network core with a Cisco Gigabit Ethernet core implemented on a CISCO 4507R core switch. Increased resource efficiency by virtualizing core infrastructure computing via VMWare. Also, implemented a new VOIP telephone system, and access & control systems at Paul Quinn College. Migrated legacy Exchange 2010 environment to Office 365 hosted solution.
Member of SUNO’s hurricane Katrina Recovery Operations Team. This team oversaw the rebuilding of SUNO’s IT infrastructure which includes the university’s voice, data, and security systems. The recovery solution consisted of interconnecting a temporary trailer and modular building community which consisted of over 300 residential living units for faculty/staff and students, 45 temporary office and classroom spaces and provide access to over 200 personal computers. The services were provided to the temporary community via fiber optic, wired, and wireless connectivity using Cisco data and IP telephony equipment. Provided automated access control and digital video surveillance systems management, and facilitated data connectivity of SUNO’s IT assets to remote sites via satellite connectivity. Also, served as point of contact for multi-agency emergency recovery teams which included the U.S. Army Core of Engineers, FEMA, SUNO, State of Louisiana Office of Telecommunications Management, and various vendors of infrastructure equipment and services.
Responsible for the success of campus-wide upgrade of voice/data infrastructures which included the installation on new category 6 cable, a new multimode fiber optic cable plant, and a new Avaya PBX and voicemail system at Southern University at New Orleans.
Involved in the upgrade of campus data infrastructure which replaced an IBM ATM network core with a Gigabit Ethernet core implemented on a CISCO 6509 core switch at Southern University at New Orleans.
Streamlined the process of accessing multiple Novell Network trees for Southern University at New Orleans by consolidating network trees with no downtime.
Patents and publications
Darryl A. White, Ghasem S. Alijani: Identifying Requirements for Network Security Software: 539-543. Proceedings of the International Conference on Security and Management, SAM '03, June 23 - 26, 2003, Las Vegas, Nevada, USA, Volume 2. CSREA Press 2003, ISBN 1-932415-17-3
References
Furnished upon request
Contact this candidate