Project Management

Reta Brown

**********@*****.*** 773-***-**** **** North Lake Shore Drive Chicago, IL 60657

Versatile and innovative professional with extensive IT risk management experience within multiple client-oriented environments. Analytical strategist skilled in successfully implementing processes that enhance organizational initiatives and deliver significant returns. Collaborative communicator focused on building productive relationships and promoting systems that boost performance. Proven record of leading projects from inception to completion. Areas of Expertise:

Strategic Planning

Business Continuity/ Disaster Recovery

Project Management

Enterprise Risk Management

Relationship Building

Microsoft Office Suite

Risk Mitigation

Employee Training & Leadership

WebEx, SharePoint & Live Meeting

Professional Experience

BANK OF AMERICA Chicago, IL 1995 to 2015

Vice President –IT Risk Management & Business Continuity, 2007 – 2015

Drive the planning and execution of a wide range of risk response and mitigation functions. Steer the management of internal business processes associated with regulatory compliance, risk controls and company standards. Partner with technology teams and associates throughout the Enterprise to promote proper internal controls and seamless functioning.

Key Accomplishments:

Design and implement mitigation plans based on vulnerability assessments, penetration tests and risk evaluations.

Develop business continuity plans in collaboration with business owners as the Business Recovery Coordinator.

Coordinate and monitor business recovery plans and activation testing as part of the Emergency Response Team.

Prepare accountability, infrastructure, vendor and operational impact reports for the Regional Support Team.

Analyze data trends and key performance indicators to identify and resolve critical operational risks.

Strengthen control effectiveness and internal systems to increase the performance of risk prevention and mitigation.

Distinguished as a technology risk advisor and subject matter expert to support leadership and project teams.

Vice President/Project Manager/Senior Analyst Systems Engineer, 2002 – 2007

Oversaw the comprehensive project life cycles for enterprise applications across multiple business units. Facilitated communication among project teams, senior leadership and business owners. Guided the onboarding of business lines into the FileNet Imaging System. Administered the training and management of domestic and off-shore support teams.

Key Accomplishments:

Led the migration for notable clients such as US Trust, Fleet, Countrywide and LaSalle to Bank of America platforms.

Build and monitor project structures including scope, scheduling, workflow, risks and stakeholder communication.

Integrated Six Sigma DMAIC (Define, Measure, Analyze, Improve and Control) to boost overall efficiency and quality.

Leveraged Microsoft Project to align project functions and revise project processes and requirements.

Collaborated with internal partners including Technical Writing and Corporate Communication to create effective materials, training manuals, personnel guides and releases.

Chair Centralized Applications Communication Forum that delivered key messages, deliverables and information necessary for teams to effectively manage portfolios.

Supervised Livelink Document Management upgrades, team access to project frameworks and process changes.

Additional Experience Includes:

Bank of America, Application Programmer Developer/Analyst, Chicago, IL 1995 – 2002

Education & Professional Development

Business Data Processing COMPUTER CAREER INSTITUTE Portland, OR

Business Management Courses UNIVERSITY OF OREGON Eugene, OR

Certifications & Training:

Java Programming Language, Sun Microsystems, Chicago, IL

Professional Affiliations:

Information Systems Audit and Control Association (ISACA)

Bank of America: Diversity & Inclusion, Women in Technology, Toastmaster Money Masters

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