Lead Quality Assurance Engineer
Resume:
Mario Estrada
Oakton VA *****
**************@*****.***
https://www.linkedin.com/in/mario-estrada-4b8b903/
** ***** ** ********** ** Software Testing and Analysis.
Offering the ability to implement and maximize results via SQA methodology and procedures when testing client-server, back office, mobile and web applications.
Desired Job Type: Permanent, Full Time
Preferred Site Locations: DC Metropolitan Area or Teleworker
Career Level: Principal (15 years of experience)
Work Status: US Citizen.
Key Relevant Skills: Test Cases, SQL, SDLC, Agile,
Jira/Atlassian, UAT, APIs, XML, SOAP.
For comprehensive list, please refer to Skills
& Disciplines spreadsheet.
Professional Experience
Principal Quality Assurance Engineer
Fiserv/Checkfree and ACI Worldwide
Fiserv/Checkfree (03/2016-02/2017)
After acquisition from ACI in 2016, continued as SME and QA Lead for major (6) and minor (30) applications, with added duties.
QA Lead for online banking platform, APIs, and back office applications. Tested user stories, while assigning work to 3 team members, located in both the US and India. Actively participated in SDLC from requirement review, all the way to release to Production.
Led weekly triage/backlog meetings with Product, Dev, Support teams and upper management, in order to prioritize work, finalize user stories to be included in releases, and to find resolution to other open maintenance issues.
Led weekly team meetings in order to keep QA Manager updated on progress, and to address internal and administrative items.
Prior to departure, led efforts to convert test cases from previous repository (SilkCentral) to Microsoft Test Manager.
ACI Worldwide (06/2004 – 03/2016)
Started as a Quality Assurance Engineer in June 2004 with Online Resources (ORCC). Was promoted to Senior Engineer in December 2005 and to Principal Engineer in July 2008. In 2013, ACI acquired ORCC.
Led several projects, including a major one where 8 QA engineers worked on 20 separate applications. Also tested 4 major applications while leading the project.
Led several projects involving our web based online banking solution, including multi factor authentication (integration with RSA), and code rewrite from C+/Forte to Java.
Transitioned to a different product in 2008, where experience was gained in our middleware and back office applications. This required a more intensive and analytical mode of testing, as well as troubleshooting problems, as verification was done via Java logs and SQL query results.
Assisted first project in June 2008, then led my own project starting November 2008. Integrated our middleware with a different online banking solution.
From 02/2012 to 06/2014, title was Technical Certification Manager. As SME for end-user applications and APIs, duties included UAT support and working with Financial Institutions who wanted to certify their coding to our Bill Pay API spec, SSO & middleware via their (or 3rd party) front end.
After ACI acquisition in 2013, transitioned back to Principal QA Lead, focusing on support and maintenance of Online Banking and Bill Pay products.
In addition, accepted assignment as Quality Solutions Expert. This role included working on automation and best practices for our products.
Worked with ACI automation framework team in order to convert manual test cases to automated ones, using Selenium WebDriver and Eclipse.
2/2000 – 05/2004
Descartes Systems Group
McLean, VA
Senior Software QA Engineer
Started as QA Manager in McLean division, but title was changed due to company reorganization. Directly responsible for the duties and efforts of 3 QA engineers.
Tested client-server, black box and wireless software on Blackberry devices.
Reviewed functional systems requirements and design, then developed test cases from them.
Created and maintained test plans, traceability matrix, test cases and some automation scripts and reports
Performed manual functional and security testing. This included: Regression, installation, compatibility, and beta testing
Data flow verification using manual statuses, wireless devices and emulators
Actively interacted with development teams, customer service and clients to resolve problems
Conducted performance reviews for 2 QA Engineers.
3/1997 – 02/2000
Roadshow International Inc.
McLean, VA
Manager, Advanced Solutions Group
Managed the day-to-day operations of the 2nd Tier Support group while simultaneously providing 2nd and 3rd Tier support to internal and external customers
Maintained the call-tracking program
Took ownership of escalated issues in order to provide expedient resolution
Delegated duties and responsibilities during weekly status meetings.
Traveled to client sites when support issue necessitated on-site resolution
REFERENCES
Available upon request
Contact this candidate