Supply Chain Customer Service

PETER JAMES

CSCP

** ******* **.

Marblehead Ma *1945

508-***-**** (cell)

*********@*****.***

Director of Supply Chain

PROFESSIONAL EXPERIENCE

A results oriented supply chain professional with an exceptional record of improving performance while reducing costs in all areas of supply chain. Able to plan, purchase and transport virtually any material to any location worldwide at the best price and delivery schedule. Expertise and direct work experience in air, rail, over the road trucking and ocean transportation, cost, pricing, compliance and operations management. Experience negotiating outsourcing contracts nationally ranging from thousands of dollars to $25 million and $75 million. Able to apply industry expertise to attain the best possible pricing and terms and conditions.

National Fish and Seafood Director of Supply Chain 2004 Present

Manage total supply chain and directly contribute to growth of this company from $80M to $300M in revenue. Managed the purchasing, import and distribution of 60 million pounds (1,200-1,500 containers) of product annually. Managed distribution of 2,500 SKUs to major retailers including Wal-Mart, Stop & Shop, Super Value and Whole Foods, and food service companies.

Major responsibilities include planning (production planning, purchasing for fish and raw materials, S&OP, corporate cost and product turns, product portfolio); purchasing including vendor qualification (SRM), performance and pricing, product specification oversight, yearly RFP and negotiation; logistics including domestic and international transportation operations with expertise in imports from China and Southeast Asia, ocean transportation and domestic price negotiation, vendor qualification; inventory including levels and turns, weekly production review, fill rate and insurance; warehousing for multiple locations including rate negotiations. Manage multiple projects including the company’s green initiative and updating policies and procedures. Key contributor to the team as a leader, negotiator, decision maker, planner and operations professional.

Manage sales and operations planning internally and with external customers

Purchasing

Established and managed ERP/MRP system

Built and manage a 10-person global supply chain department

Manage inventory of over $70M in perishable product

Manage supplier performance including negotiation of ocean, over-the-road, and railroad contracts, product quality and vendor quality and performance

Manage 3PL managed 20 warehouses through outside contractors

Temporarily controlled and managed hazardous waste program

Manage planning for all operational aspects of the company and assisted with all operations planning for the business

Conduct an annual SKU review of over 2000 SKUs

Clean Harbors, Inc.

Braintree, MA Senior Transportation Manager 1994-2002

Managed the transportation of hazardous waste throughout North America and Puerto Rico, negotiating contracts with 120 transportation vendors including ocean, rail and ground for this environmental and waste services company with a customer base including a majority of Fortune 500 companies, thousands of private entities and numerous government agencies.

Scolly Trucking, Inc.

East Boston, MA

Operations Manager 1990-1994

Managed operations for this trucking company with 40 owner/operators and ten employees including customer service and pricing.

USX International

Plymouth, MA Director of Operations 1989-1990

Burlington Air Express

Boston, MA Inbound Service Manager

Night Operations Manager

Night Lead Operations Agent

Operations Agent 1984-1989

Rapidly promoted through Night Operations to manage Inbound Service for over 600 inbound air shipments a day, negotiating contracts and preventing claims, and monitoring service performance.

Bar Harbor Airlines

Boston, MA Ramp Agent/Station Supervisor 1979-1984

EDUCATION/CERTIFICATIONS

APICS Supply Chain Certification (April, 2013)

APICS Risk Management Certification

Attended American International College as a Business major

Certified Dangerous Goods Specialist, Bureau of Explosives (BOE) training, Department of Transportation (DOT) refresher that advanced Excel, customer service and other business training programs

OUTSIDE ACTIVITIES

Member, APICS

Marine Stewardship Council

Little League and football coach, enjoy skiing and family activities

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