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Customer Service Manager

Location:
Huntsville, AL, 35810
Posted:
July 06, 2017

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Resume:

JAHBEI N. FRETT

**** ****** *****

Huntsville, AL 35810

256-***-****

********@*****.***

Summary of Qualifications

●Reliable, dependable, detailed-oriented and professional mannerisms

●Strong background in light and heavy manufacturing and customer service

●Hands on experience with standing electrical, traditional gas operated and cherry picking fork-lifts

●Industrial manufacturing

Work Experience

Fork-Lift Operator - Chambers Bottling Co. – June 2013 to November 2015

●Material handler operating fork lifts

●Load trucks for evening dispatch

●Built pallets

●Product tracking

Blow Mode Operator – Neocon USA – March 2011 to January 2012

●Operated blow mode machine to assist manufacturing products of the company’s client, Nissan, i.e., Armada and Pathfinder

●Build parts for shipments per orders received

●Operated fork lift to carry finished products from shipping to receiving

Cashier/Second Shift Manager - Shell’s Minit Man Gas Station – January 2011 to June 2013

Started as Cashier (June 2011 – November 2011); promoted to Assistant Manager (November 2011 to June 2013)

●Cashier – manage money in register

●Upkept store premises

●Handled all customer service related questions in the store

●Promoted to 2nd shift manager which included handling close out paperwork

●Reconcile cash drawer at the end of the shift

●Upkept store premises

●Oversee shift change at 11:30pm; made bank deposit; supervised all promotional deals and equipment

Janitor - IH Services – April 2009 to October 2010

●Kept facility clean

●Made scheduled rounds in all specified areas

●Any other duties assigned by management of IH Services

General Laborer - Cineram – February 2006 to March 2009

●Fork Lift Operator – June 2007 to April 2009

Operated fork lift in receiving area

Loaded 18 wheelers for shipment pending stations

●Line Leader – Duplication Assembly – December 2006 to June 2007

Supervise workers on line

Responsible for Q & A for product preparation

●Material Handler – February 2006 to December 2006

Worked on line loading products

Restocked materials for line

Material Handler – Abae Personnel – February 2004 to January 2006

●Material handler

●Worked on the line at Cineram in the Duplication department

●Loaded and unloaded VHS tapes and stocked those products in high bay using a fork lift

Education

Western Kentucky University, General Education, July 2004 to January 2005

Gadsden Job Corp, GED Diploma/Building Apartment Maintenance, January 2002 – March 2003

Lee High School, August 1999 to November 2002

References

Available upon request



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