Human Resources Resource

NICOLE MASON

Columbia, SC ***** 757-***-**** *************@*****.***

HUMAN RESOURCES PROFESSIONAL

Human Resources Professional offering over 10 years of experience in recruiting and on-boarding, performance management, HRIS administration, compliance, and employee relations. Knowledgeable of state and federal employment law as well as human resources best practices and their applications. Proven effective communicator and team leader with the ability to foster relationships with all levels of management.

- SECRET SECURITY CLEARANCE - UNITED STATES ARMY VETERAN -

SUMMARY OF QUALIFICATIONS

-Recruiting & Onboarding

-Benefits Administration

-Payroll & Timekeeping

-Applicant Tracking Systems (ATS)

-Federal & State Employment Law

-Corporate Training

-Employee Relations

-Performance Management

-HRIS Administration

EDUCATION

Bachelor of Science, Business Management with a minor in Human Resources

University of Phoenix

EMPLOYMENT HISTORY

Army National Guard State Tag Quarters, Columbia, SC April 2015 – Present

Human Resources Specialist, GS-7, September 2016 – Present

Human Resource Assistant, GS-6, April 2015 – September 2016

Accomplishments:

-Promoted from HR Assistant to HR Specialist, assuming strategic responsibilities for overall HR operations.

-Implemented new USA Jobs platform within six months to assist with streamlining hiring processes and improving efficiency.

Develop all strategic elements for staffing and recruitment. Defined new recruiting and promotional strategies to increase candidate pipeline.

Coordinate job postings and job fairs, manage the employee referral program and diversity recruitment initiatives to recruit minorities and females. Manage 10-25 open requisitions monthly.

Train supervisors on hiring processes, compensation, qualifications standards, and recruiting and placement on a semi-annual basis.

Respond to employee relations issues including employee complaints, leaves of absence, employee counseling, retention or release of probationary employees, and staff disciplinary actions. Collaborate with leadership on writing and issuing disciplinary actions.

Assist with budget development for recruitment, employee morale initiatives, and temporary staffing.

Prepare proposals to identify process improvement opportunities and deliver to upper management. Revise policies and procedures as necessary for compliance and to reflect changes in department operations.

Drive key culture initiatives including morale, welfare and recreation committees, holiday and cultural events, and opportunities for staff to volunteer in local communities.

Create key metrics and additional reports to include recruiting statistics, headcount reports, salary planning and budgeting, and reports for auditing purposes.

Develop and manage comprehensive compensation and benefit plans that are competitive, cost effective and support the retention of talent.

Staples Advantage, Columbia, SC February 2013 – April 2015

Credit Analyst- Finance Department

Increased revenue by 15% in two months through efficiently analyzing credit applications and capitalizing on opportunities to increase sales.

Developed extensive spreadsheets outlining client assets and credit risks.

Analyzed and implemented the best strategies to secure timely payments while reducing the Days Sales Outstanding in order to increase the Company’s overall profitability.

Developed client proposals and present at stakeholder meetings.

Maintained strong relationships with various levels of Sales, A and R, Service, Training, and IT Departments.

Assisted with coaching and developing management teams to continually develop their managerial, communication, and collaboration skills, providing them with the tools to guide them and their teams toward professional excellence.

MILITARY EXPERIENCE

United States Army, Savannah, GA October 2010 – May 2012

Human Resource Administrator

Supervised a team of five personnel charged with assisting soldiers with developing their Army careers to include providing promotion and future training information, personnel support and assistance with regards to transfers, travel orders, salary details to all divisions of the Army.

Managed payment systems, strength management, budgets and retirement documents for over 450 personnel.

Advised high command teams on soldier and personnel readiness, strength levels, financial status, job placement, and prepares recommendations to obtain the organization goals in a fast-paced working environment.

United States Army, Columbia, SC May 2008 – April 2010

Human Resource Administrator

Served as a Human Resource Supervisor for a Basic Combat Training Brigade consisting of over 1,000 personnel.

Interviewed, advised and mentored new personnel on company policies, incentive programs, Montgomery G.I. Bill and benefit plans.

Reviewed policies, regulations, practices, procedures and internal management controls for compliance.

Managed the filing system and prepared and processed Lined of Duty investigations.

Corresponded daily with other departments for accountability and personnel documents requiring attention.

United States Army, Killeen, TX October 2007 – May 2008

Human Resource Administrator

Processed and prepared transfer requests, retirements, separations, orders, awards, decorations, and various personnel actions.

Administered strength accounting and ensured data was transmitted from the local database to the Department of the Army daily. Served as final reviewer for Medical Review Boards.

TECHNOLOGY SKILLS

Oracle (Reporting), Kronos (Time & Attendance), DCPDS (Defense Civilian Personnel Data System), Cisco Jabber (Training & Electronic Communications), Microsoft Office Suite (Outlook, Word & Excel)

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