Seeking a top-level assignment as Program Manager/ Senior Project Mana

Sadanandam Pitta.,

Hyderabad

Mobile: +91-984*******

Email: ***********@*****.***

Seeking a top-level assignment as Program Manager/ Senior Project Manager in IT sector, utilizing over 13 years of insightful experience in QA, QC, Test Automation

Key skills: Program Management Project Management Delivery Management Test Automation - UFT Manual Testing Non-Functional Testing PMBOK Agile TDD BDD

Experience Highlights:

Performance driven professional with 13 years of total experience in the areas of Delivery Management, Program Management and Project Management in Software Testing and Quality Control activities in Manual and Test Automation - across geographic boundaries such as UK, USA and Europe.

A results-oriented and diligent professional served Infosys, Hyderabad as Senior Project Manager, with a passion for resolving complex problems and business challenges through innovation.

Excellent Leadership, Analytical and Interpersonal skills, managed a team of 60+ from multiple projects in Manual Testing and Test Automation.

Repeated success in the areas of Project and Program Management & Co-ordination, Delivery, IT Consulting, Process Improvement. Consistently commended for building, reorganizing, streamlining, and strengthening operations.

Diverse Management experience including Project management, People Management, Leadership, Interpersonal business relationship ensuring repeat business, improving team performance, and managing smooth functioning of all operations.

An effective leader with exceptional communication skills and the ability to work in cross-cultural environments.

Possess excellent Customer Relationship Management skills. Responsible for sustaining and growing existing customer engagements and new business development.

Handled Large scale Projects with participation from Initiation to Closure phases for Philips, Cisco, BT, GE.

Has worked at top IT companies including Yash Technologies, Keane India Ltd, Tech Mahindra Ltd formerly known as Satyam Computer Services Ltd.

Extensive experience in managing testing projects in Web-based and Client/Server technologies. Web Services Testing, Data Warehouse testing (ETL).

Extensive experience of 10 years in Test Automation (QTP and UFT). Hands on experience in developing Automation frameworks as per the Applications and Assist team in troubleshooting the issues.

In depth knowledge and Extensive experience in STLC, Manual Testing, Automation Testing, Deriving and maintaining regression suites,In Sprint Automation for Agile projects, Business Driven Development (BDD), Test Driven Development (TDD) and Performance Testing

Proficient in design and execution of Test Strategies, Traceability Matrix, Test Plans, Capacity Estimation, Test Scenarios, Test cases, Test reports, Test results and documentation for complex applications in large projects and Programs.

Delivery:

Adaptable in managing diverse nature of development & testing projects in a Global Delivery Model, Time and Material, Fixed Bid and Multi-Vendors.

Spearheading large sized teams, including Project Leads and Project Managers in an Onsite – Offshore working model.

Managing Budgets, Revenue Best Estimates, Communication Management, Stakeholder Management, Risk Management, Acquiring and enabling the Team, Cross trainings and Knowledge Management.

Preparation of detailed statements of work, detailed work breakdown structures (WBS) and gain approval from stakeholders.

Review the project performance (schedule, cost, quality) Metrics on a periodic basis and proposed process improvement ideas on continuous basis.

Sound understanding of Test Automation tools (HP and Rational), test automation frameworks and Test Management tools such as HP ALM.

Customer Relationship Management:

Handling of RFI/RFP responses, defining business solutions, effort estimations and Proposal defence

Overseeing customer visits, presentations, and achieve business targets

Interfacing with customers on project progress, issues and delivery related issues

Exposure to Account /Relationship management

CAREER TIMELINE:

Worked as Senior Project Manager with Infosys Ltd, Hyd from April 2015 to April 2017

Worked as a Project Lead/Test manager with Satyam Computer Services Ltd from February 2008 to Apr 2015

Worked as a Team Lead with Keane India Ltd from December 2006 to February 2008.

Worked with Software Engineer with Yash Technologies Pvt Ltd, Hyderabad from Dec’03 to Dec 2006.

Onsite Experience:

Worked at Philips Eindhoven Netherlands from Nov 2011 to May 2013

Worked at SuperValu Inc Minneapolis USA from Sep 2007 to Nov 2007 at a part of Knowledge Acquisition Program

Worked at British Telecom Plc, Leeds, UK from Nov 2005 to July 2006 as a contractor to MasTek Solutions through Yash Technologies Europe Ltd.

Educational Qualification:

Bachelor of Engineering (B.E.) from University of Madras, April 2000.

Certifications:

PMP from PMI (Project Management Institute)

IT SKILL SUMMARY:

Project planning tool : Microsoft Project Plan (MPP)

Programming Languages : VBScript, HTML, JavaScript

Database : SQL Server, Oracle, Teradata

Functional Testing Tools : QuickTest Professional 8.2,9.0,9.2,11.0, 11.5, Selenium 2.0 (Web driver)

Performance Test Tool : Load Runner.

Web Services Test Tool : Parasoft SOA Test 5.5.2

Test Management Tool : Test Director 8.0, Quality Center 9.0, QC ALM 11.0

ETL Tool : Informatica 7.1.3

Operating Systems : Windows XP/2000/NT/Linux, Unix

Version Control Tools : WinCVS, Merant Version Manager, Harvest

Accessibility Test Tools : AccVerify, Bobby, Lynx Text Browser

Languages : Core Java, C, C++

INDUSTRY FOCUS:

Completed 35 hours PMI contact training for PMP.

Project Management and Program Management

Test Automation using HP tools and Web services testing using Parasoft tool SOA Test

Data Warehousing and Business Intelligence

Health Care, Insurance Domain

Pocket PC Applications

WAI Testing (AA Compliance)

PERSONAL DETAILS:

Mail Id: ***********@*****.***

Mobile: 0091 – 984-***-****

Passport Number: L7837119

Passport Expiration Date: 10th March 2024

(For project details please refer to the Annexure)

ANNEXURE:

Infosys Ltd, Hyderabad

Senior Project Manager / Program Manager –Hyderabad, May 2015 to April 2017

Managed a revenue of around $7 Million USD with 60+ team members across 2 accounts from USA and Japan.

Managed a portfolio with a series of end to end projects and programs. Managing the entire life cycle of the projects.

Accountable for on-time Delivery, Quality, Risk Management, and Customer Satisfaction and Business growth.

Delivery and Program Management of multiple programs of cross functional applications

Responsible for planning, executing, and evaluating projects according to timelines and budget agreed with Management while balancing quality control and customer satisfaction through the life-cycle of the project.

Ensuring projects are delivered as per customer requirements and expectations.

Review the project performance (schedule, cost, quality) Metrics on a periodic basis.

Preparation of detailed statements of work, work breakdown structures and gain approval from stakeholders.

Managed project scope, delivery, quality levels, performance, and end user adoption of solutions

Able to understand the customer business and grow the account through proactive initiatives and ideas.

Experience in Agile methodology, involved in poker sessions for defining the complexity and estimations, involved in end to end implementation of user stories, involved in daily stand up/scrum meetings.

Accountable for initiating, planning and executing the areas in Test Automation from Proposal, POC and Framework development and ensure the maximum test coverage with increased ROI.

Develop Test Strategy., Test plan, Defect management process and review of test cases, execution results, defects.

Responsible for defect triage meetings to ensure defect fixes as per defined SLA’s

TECH MAHINDRA, HYDERABAD / EUROPE

Client: Cisco Systems Inc

Project Name: Quoting and Ordering

Environment: Quality Center 9.0, QuickTest Professional 9.2, SOA Test, Oracle Apps, Oracle

Project Duration: Apr 2013 – Apr 2015

Project Description: CISCO, the leading supplier of networking equipment and network management in the world. The main vision of the project is to design an end-to-end process and systems architecture that will provide intuitive, self-reliant capabilities for customers/partners to manage their service agreements quickly and easily with minimal to no exceptions. The goal of Quoting and Ordering is to deliver a user-friendly, intuitive web site to Users to quickly and easily add equipment, resolve errors, and create a quote without the need of assistance from Cisco personnel and which goes in different criteria’s of ordering and to the contract.

Responsibilities: As a Test Manager/Project Lead, responsible for

Responsible for preparing the test schedule, Resource plan and organizing training for required team members.

Responsible for building a testing team of professionals with appropriate skills, attitudes and motivation.

Responsible for setting the test environment for both manual team and Automation teams

Responsible for adherence of testing documents as per the Quality Management practices followed by the company or as outlined for the project release.

Responsible for tracking the new requirements / change in requirements of the Project and forecast the Estimations.

Responsible for Organizing the status meetings and send the Status Report (Daily, Weekly etc.) to the Client and required stake holders.

Ensuring Entry criteria are met before starting with test execution

Responsible to track the test execution progress according to the planned milestones.

Responsible for preparing or updating the metrics dashboard at the end of each release and at the completion of project.

Ensuring exit criteria is met and communicates the same to required stake holders.

Responsible for preparing the script development summary report, project closure report and lessons learnt document at the end of the execution.

Involved in feasibility analysis for the identified regression suite.

Involved in developing the Automation Frame work, estimations and delegation of work to the automation team.

Involved in developing the reusable functions, trouble shooting and debugging the scripts as support for automation team members.

Identifying and scripting new reusable generic components using descriptive programming using QTP wherever required.

Guiding the automation team in identifying the automation scenarios and assisting in development of master components.

Involved in reviewing the test scripts against the frame work standards and test case functionality.

Client: Philips

Project Name: Consumer Data Intelligence Platform & Product Lifecycle Management

Sector: Customer Lifecycle

Environment: QC ALM 11.0, QuickTest Professional 11.0,Oracle, Windchill 10.0 for PLM, Informatica and Cognos

Project Duration: Nov 2011 – Mar 2013

Project Description:

PLM: Consumer Lifestyle has per today 3 quite different decoupled ways of working with respect to product data management with related toolsets: Cemafore, Prodoc and Agile. Each tool set supports dedicated product data management processes tailored to the former business parts of CL.

CL moves from in-house to outsource business model for supply, consumer care and product development.

Product data moves outside the scope of the pure technical product data to support manufacturing. Product data should support supply, consumer care, regulation (e.g. FDA), compliancy (e.g. REACH, WEEE) and all related function supporting product development (e.g. product quality)

Consequences of changing business models raise questions as who owns and who use product data.

The scope of the project is divided in 3 categories as OOTB, Configuration and Customization on Project Master Data, Sales product & component master data (including interfaces)

CDIP: The Consumer data intelligence project should enable the BG- and local CRM management to see and understand the interaction the consumer has with the Philips channels like email, the website, and call center and potential other touch points were they leave crucial and relevant information. Information we need to offer the BG and CO to engage more effectively with a (potential) consumer in order to drive brand preference and conversion. This could mean that we send another email, or provide a triggered message when visiting our touch points. At the end each message should become a reaction to the interaction a consumer has with Philips and based on the consumer insights and not based /driven by product content.

The objective this project focuses on extending our current data warehouse environment OCDB with consumer interests data receiving from e-shop source system.

Responsibilities: As a Test Manager/Project Lead, responsible for

Responsible for preparation of Test Assessments with In Scope, Out of Scope, Estimations/Efforts, Risks, Test Approach and Tooling.

Responsible for preparing the test schedule, Resource plan and organizing training for required team members.

Responsible for building a testing team of professionals with appropriate skills, attitudes and motivation.

Responsible for setting the test environment for both manual team and Automation teams

Responsible for adherence of testing documents as per the Quality Management practices followed by the company or as outlined for the project release.

Responsible for tracking the new requirements / change in requirements of the Project and forecast the Estimations.

Responsible for Organizing the status meetings and send the Status Report (Daily, Weekly etc.) to the Client and required stake holders.

Performing the reviews on Test plans, Clarification logs, Test cases, Requirement Traceability Matrix, Test Results.

Track and prepare the report of testing activities like test results, test case coverage, required resources, defects discovered and their status.

Performing the reviews and validating the defects raised and tracking the defects with the development teams.

Ensuring Entry criteria are met before starting with test execution

Responsible to track the test execution progress according to the planned milestones.

Responsible for preparing or updating the metrics dashboard at the end of each release and at the completion of project.

Ensuring exit criteria is met and communicates the same to required stake holders.

Responsible for preparing the test summary report, project closure report and lessons learnt document at the end of the execution.

Responsible for entire automation activities in the team.

Involved in feasibility analysis for the identified regression suite.

Involved in developing the Automation Frame work, estimations and delegation of work to the automation team.

Involved in developing the reusable functions, trouble shooting and debugging the scripts as support for automation team members.

Identifying and scripting new reusable generic components using descriptive programming using QTP wherever required.

Guiding the automation team in identifying the automation scenarios and assisting in development of master components.

Involved in reviewing the test scripts against the frame work standards and test case functionality.

Client: Cisco Systems Inc

Project Name: Master Data Management (MDM)

Sub Tracks: Customer Registry

Environment: Quality Center 9.0, QuickTest Professional 9.2, SOA Test, Oracle Apps, Oracle

Project Duration: Oct 2008 – Oct 2011

Project Description: Customer Registry (CR) is a database that serves as the corporate model of integrating data across multiple sources

The goal of Customer Registry is to become the Party Single Source of Truth (PSSOT) which would enable the consistent depiction of business entities and provide us further visibility and data accuracy down to a more granular level

Party refers to how we define people, companies, organizations, and organizational associations. Within the category of party are contacts, prospects, leads, customers, partners, resellers, and employees.

Responsibilities: As a Team Lead, responsible for

Responsible for multiple tracks/projects in test life cycle activities.

Responsible for entire automation activities in the team.

Involved in improvising the Automation Frame work, estimations and delegation of work to the automation team.

Attending meeting and collecting the documents from Cisco SME’s as a part of Knowledge Acquisition.

Reverse presentation to the SME’s about the understandings of applications.

Delegating or assigning the test activities across the team and based on the experience levels.

Responsible for setting the test environment for both manual team and Automation teams

Performing the reviews on Clarification logs, Test cases, Requirement Traceability Matrix, Test Results.

Performing the reviews and validating the defects raised and tracking the defects with the development teams.

Attend QA staff meetings and train the team on application changes.

Organizing the training for the team members as and when required.

Guiding the automation team in identifying the automation scenarios and assisting in development of master components.

Reviewing and debugging the automation scripts.

Identifying and scripting new reusable generic components using descriptive programming using QTP

Utilizing the existing common components where ever it is required

Client: GE

Project Name: SSP Returns and Corrections

Environment: Quality Center 9.0, QuickTest Professional 8.2, Oracle Apps

Project Duration: Aug 2008 – Sep 2008

Project Description: The Project involves testing of the returns and corrections done on the purchase orders after generating the receipt and along with the generation of the receipt. The creation of the purchase order and generation of the requisition number, purchase order number and receipt number is done on the web based instance. This information will be verified on the Oracle Apps instance. Returns and Corrections on the purchase order will be made either fully or partially.

Responsibilities: As an Automation Engineer, responsible for

Worked as an Individual Contributor for the entire project.

Attending Knowledge transition sessions with SME

Identifying and scripting new reusable generic components using descriptive programming using QTP

Utilizing the existing common components where ever it is required

Used QTP and Quality Centre for Developing 8 scripts with the existing and new business components which covers the

entire functionality which is in scope.

Provided knowledge transition sessions for the SME and regression test team by sharing the screen.

Prepared Knowledge Transition document and handed over to the SME.

Client: SuperValu Inc, USA

Project Name: Segmentation Scoring, House and Home, Save a Lot, Avenu, scm_dw on order PO’s, Org Trait Value Association, PO Supplier ship facility, Org Group Value Association, Measurements and Reporting-Product sold by zone, Scan Base Trading, EDW Marketing Analytics Release Enhancements, Shoppers EB Support, EDW M&R Invoice Release FY08.

Environment: Informatica 7.1.3,Teradata, Oracle, Unix, Microstrategy and Test Director 8.2

Project Duration: Sep 2007 – Till Date

Project Description: The project involves testing of the EDW as per the CHANGE REQUESTS (CR).

The applications fall in to different domains like SCM, RETAIL, and MARKETTING & MERCHANDISE etc. with the concept of Data Warehousing being applied.

Two important parts are involved: ETL (Extraction, Transformation and Load) done through INFORMATICA and Reporting done through the Micro strategy (MSI) tool.

Testing is required from END to END from the Data being pulled from the SOURCE and taken to the LANDING ZONE to the Data being transformed, loaded in to the STAGING AREA and finally to the TARGET area with the MSI generating reports as per the RDD and the MASTER DOCUMENT.

The process of the flow data from the source to the target data warehouse can be explained as follows:

Source: The source is the actual source system where the data resides and the IT applications are hosted. For e.g. The Data actual data for SAL is maintained in AS 400 and all the IT applications for SAL are hosted on these AS 400 systems only. The data form these Source systems is converted to a flat file via a FTP process. This flat file then goes to the Landing Zone.

Landing Zone: Landing Zone is a Directory where data files from source systems are sent to the landing zone via FTP.

Staging Area: The staging area is in ORACLE and all the transformations take place in the Staging area according to the Business rules specified in the DIDS. The ETL tool Informatica is used to generate the mapping for the data to be loaded from the flat file coming out of the Landing Zone to the final Teradata data warehouse.

Data Warehouse: Teradata is the final data warehouse which will be loaded with the data form the oracle staging tables. This implies that the Data Warehouse for SVU is maintained by Teradata DBMS

Responsibilities: As a Team Lead, responsible for

Attending meeting and collecting the documents from SuperValu SME’s as a part of Knowledge Acquisition.

Forward Transition for the Off-Shore team.

Coordinating with OnSite SuperValu Lead with respect to Access issues to offshore team.

Reverse presentation to the SME’s about the understandings of applications.

Analysis of Data Integration Design Specification and Release notes for the Change Requests.

Preparation of Project Level Agreement and Estimations Document for the New projects and Change Requests.

Delegating or assigning the Change requests across the team and based on the experience levels.

Responsible for setting the test environment for source location, staging and target databases.

Validating the Informatica workflows and setting the source to target mappings to load data from various data sources.

Verify the adherence of the work flows according to New ETL Standards.

Execution of Workflows through Informatica Workflow manager for Legacy Albertsons applications and through Unix environment for Legacy Supervalu applications.

Extraction of data from different sources to load Data Warehouse using FTP, Informatica, Oracle, Teradata.

Validation of reports for various projects based on the Requirement Design Documents and MSI master documents.

Performing the reviews on Clarification logs, Test cases, Requirement Traceability Matrix, Test Results.

Promoting and demoting the Change requests to UAT or Development based on the Test Results.

Attend QA staff meetings and train the team on application changes.

Organizing the training for the team members as and when required.

KEANE INC, HYDERABAD / USA

Client: In House Project – Keane

Project Name: Keane Automation Framework

Environment: QuickTest Professional 9.0, Quality Center 9.0 and VB Script

Project Duration: Dec 2006 – Aug 2007

Project Description: This Project is generally useful to improve the efficiency of the Automation Testing by delivering automated testing framework, generic reusable functions and proof of concept using QTP and QC.

Responsibilities: As an Automation Engineer, responsible for

Identifying and scripting new reusable generic functions

Enhancing the Frame work components as and when required.

Identified scenario’s in the web application where reusable functions are used.

Improving the existing reusable functions based on the requirements

Providing support for different teams while performing test automation.

YASH TECHNOLOGIES, HYDERABAD / UK

Client: British Telecom Plc, UK

Project Name: Electronic Transmission of Prescriptions – NHS Spine

Environment: AccVerify, Bobby, Lynx, Dolphin SuperNova, Test Director 8.0.

Project Duration: Nov 2005 to Oct 2006

Project Description: The Electronic Transmission of Prescriptions (ETP) system is required to provide an automated routing of Prescriptions from prescribes to dispensers and the Prescription Pricing Authority (Payment Agency).

Typically, Prescriptions are issued from prescribers' systems e.g. GP systems. These systems will interact with the Spine to request the storage and management of Prescriptions issued as a result of the following prescribing events:1) Acute Prescription 2) Repeat Prescribing and 3) Repeat Dispensing.

Patients will be allowed to nominate three dispensing locations that will be the default dispensing location for their prescriptions of each of the following types:1) Appliances 2) Oxygen and 3) Others.

A dispensing site will request from ETP the download of prescriptions. Prescriptions will be downloaded individually using a unique prescription Id (e.g. as a result of an individual Patient walk-in request) or as a batch of all prescriptions for the dispensing location (using Patient nominations where available).

The prescriptions can be returned by the dispensers based on the patients request or on the non-availability of the prescribed items. When the prescriptions are dispensed, the notifications will be sent to the Payment Agencies for reimbursements. The prescriptions will be cancelled prescriptions and expired prescriptions will be deleted from the ETP database upon execution of the respective batch process. ETP will manage the state of the prescription right from the creation to the complete dispensing.

Responsibilities: As a Test Analyst, responsible for

Involved in preparation of Test Specification for the entire module.

Black box testing was done on the system.

Performed GUI Testing, Functional Testing for the application.

Performed the Regression testing and System Testing for the entire application.

Prepared and executed the test cases using Test Director.

Bug report generation.

Coordinated with the development team in fixing the defects.

Performed Accessibility testing using Bobby, AccVerify.

Performed Cross Browser testing on IE, Netscape, Opera, Lynx and Dolphin Super Nova.

Involved in preparation of Test readiness document, Test Report and Issue Management Log after completion of testing.

Involved in User Acceptance Testing.

Client: Y and L Inc, USA

Project Name: Extended Work Force Management System

Environment: Manual Testing, QuickTest Professional 8.0, Test Director 8.0

Project Duration: Feb 2005 – Oct 2005

Project Description: This application is intended for any recruitment process in any type of organization. The application has following three main modules.

1. CWM (Contract Work Force Manager): CWM is like a HR Group for any organization who receives the request for any type of recruitment. CWM also updates the respective authority in case of the right Candidates.

2. PM (Project Manager): PM will generate the work request if required for any particular skill set, incase if that particular skill set is not available in the organization. When PM finds that this skill set is required he intimates to CWM by the application.

3. VAM(Vendor Account Manager): VAM is like a consultant who supplies the candidates to CWM based on the skill set.

Responsibilities: As a Test Analyst, responsible for

Black box testing was done on the system.

Configured and Tested the application on different OS.

Performed GUI Testing, Functional Testing for the application.

Performed the Regression testing and System Testing for the entire application.

Prepared and executed the test scripts using QuickTest professional.

Prepared and executed the test cases using Test Director.

Bug report generation.

Coordinated with the development team in fixing the defects.

Client: FBTC, UAE

Project Name: mSales

Environment: Manual Testing and Test Director

Project Duration: Apr 2004 – Jan 2005

Project Description: The Project mSales is for automating Sales and distribution, which comprises details and transactions of the salesman with the customer. This projects has four Main functions that includes

1.Start up operations, which synchronize data from the back office application to the pocket pc and authorization of the Journey, Adjust Loads etc.

2. Customer Details, which gives information to the salesman about the routes, customer sequence and customer transaction details like Balance C/F, Last visit information etc.

3. Customer Operations, which gives information about the Operations that need to be done with the customer like Creating Invoice, Reviewing Delivery information, returning of goods, giving Sample/Free goods, and printing information.

4. Other operations like Financials, Stock Adjustments, and Reports, which includes payments, Transferring stocks between Vans, managing closing and opening stocks, viewing and printing audit trail information.

Responsibilities: As an Automation Engineer, responsible for

Preparing Test Cases using the Test Director based on the Use Cases.

Updating the defects in the Test Director for the builds that are tested.

Black box testing was done on the Pocket PC handheld device and emulator.

Performed the System Testing on the application

Performed Regression testing for the entire application.

Involved in Bug report generation.

Client: Camaga, UK

Project Name: Accord Data Warehouse Solutions

Environment: Manual Testing, Test Director, SQL server

Project Duration: Dec 2003 – Apr 2004

Project Description: This is the solution for Asset Management Data Warehouse for institutional and retail, can be adaptable for any organization. The concept used is that all data is date stamped, portfolio stamped and company stamped.

All data is associated to a company code, referencing the company from where the data is originated. Accord is a Data Ware Housing solution for portfolio management, which consists of three modules that are Remote Data Manager (RDM), Universal Data Uploader

Contact this candidate