Cresendra S. Smith
Lakeland, FL 33810
Home: 863-***-**** Mobile: 863-***-****
Email: *******@*******.***
CAREER OBJECTIVE: To secure a counseling position to provide the highest quality service to individuals by promoting effective communication and lifelong learning through high yield intervention and prevention programs.
EDUCATION
BACHELOR of Science in Counseling April 2017
Grand Canyon University Phoenix, AZ
DIPLOMA May 1996
George Jenkins High School Lakeland, FL
PROFESSIONAL EXPERIENCE
Laboratory Assistant 1999-Present
Watson Clinic, LLP Lakeland, FL
Collect and process specimens
Order and store medical supplies
Data entry and clerical tasks
Maintain accurate records
Medical Collection Specialist 2007-2013
Rotech Healthcare, Inc. Lakeland, FL
Resolved collection issues
Received incoming calls from customers
Reviewed and monitored reports
Mailed correspondence to customers
Communicated results of outstanding collections