Administrative Assistant State University
Resume:
Abraham Jasso, B.A.
Spring, TX 77388
************@*********.***
SUMMARY
Over ten years of experience in a variety of clerical and administrative skills. Fluently bilingual in verbal, written, and oral communications through Spanish and English. Fast paced in handling general office equipment. Professional client service, social relations and office leadership. Solid assistance of administration through a fast pace environment.
WORK EXPERIENCE
MEMORIAL HERMANN HOSPITAL (MHTW) – (The Woodlands, Texas) 2005 – 2017
CNA, PCT, PCA, and Department Clerk for the Emergency and Observation Departments,
Maintain environmental safety and availability of nursing and patient equipment and supplies
Apply physician orders for hospital departments accurately following Memorial Hermann policies and procedures in a fast pace environment.
Manage patient admission and discharge procedures through computer, paper and nursing protocols.
Promoted and maintained patient and family satisfaction of treatments
Perform CNA duties including 12 lead EKGs, IV care/removal, peri care, and patient assessments charting them with detail and accuracy.
Kept office/department well equipped with necessary equipment and office supplies.
MEMORIAL HERMANN HOSPITAL (MHTW) – (The Woodlands, Texas) 2015 - 2016
Patient Liaison/Concierge for the PCU-Oncology, Med/Surg floor.
Provided individualized care to each patient taking note and attending to their health, safety and length of stay.
Identified and resolved delays in discharges, patient care, and collaborate as necessary to ensure plan of care and services are patient focused, high quality, and in conjunction with Memorial Hermann standards.
Supported nurses and doctors to ensure patient’s needs are met reaching optimal patient satisfaction.
Provided accurate and timely information between physicians, nurses and patients.
TOMBALL REGIONAL HOSPITAL (TRH) – (Tomball, Texas) 1990 -- 1996
Department Clerk for CCU and SICU
Unit Clerk
Telemonitoring
EDUCATION
Sam Houston State University (Huntsville, Texas), Bachelor of Arts (Graduated 2005)
Music / Psychology with courses in Industrial, Organizational, and Human Behavior
CERTIFICATIONS/ SKILLS
Customer Service and Relation- Skilled on all ages ranging from toddlers to elderly
Microsoft Office-proficient with Word, Excel, and Outlook
CNA (NNAAP), CPR AED (AHA)
Data Entry, Multi-line telephone proficient, Accurate and detailed filing, Reception for multi-cultures
Employee yearly evaluations- Available upon request
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