QA Analyst

Ummay Hena

E-mail: *********@*****.***

Phone: 813-***-****

SUMMARY:

6+ years of extensive experience in Software Quality Assurance Testing using both Automated and Manual Testing Techniques.

Extensively experienced in designing Test plan, Test reports and Test cases.

Ability to manually test websites, mobile apps and other devices driven software using exploratory testing techniques.

Experienced in object oriented design with UML, Agile Processes and Software Methodologies.

Extensively experienced with manual and automation testing tools and methodologies.

Experienced in Smoke, Black Box, Gray Box, Functional, Integration, Regression, UAT, Database and backend testing.

High level proficiency with HP ALM/Quality Center.

Experienced with scripting software automation testing products in HP ALM/Quality Center.

Extensively experienced in developing SQL queries in database with complex joins.

Experienced with Test automation, Test script creation and modification, such as QTP/UFT.

Strong Knowledge of applying Quality Assurance (QA) checkpoints by using QTP/UFT to monitor and improve testing in real time.

Experienced in integrating the execution of QTP/UFT regression scripts with server.

Experienced in web services testing using Soap UI Tool.

Good Knowledge in UNIX and Windows operating systems.

Experienced in preparing and presenting test results and reports.

Excellent analytical and problem solving skills in designing, developing, and implementing.

Self-motivated team player with excellent interpersonal communication skills.

EDUCATION:

Diploma from Sanford Brown College, Tampa, FL

PROFESSIONAL EXPERIENCE:

IBM, Gaithersburg, MD

Test Analyst

(Mar, 2016 – Present)

Responsibilities:

Prepared Test Plans and Test Cases that ensure the product adheres to the application Requirements.

Created Test execution plans, schedule for automation development, reviewing Test Cases & Test Automation scripts.

Used Windows Test Technology (WTT) tool for developing and automating those Test Cases.

Participated in daily Scrum meetings with Business Analysts and Developers and performed Agile testing for releases.

Performed Functional Testing, Integration Testing, System Testing, UAT, GUI, and Smoke testing.

Conducted Defect tracking utilizing HP ALM.

Defined and tracked quality assurance metrics such as Defects, Defect counts, Test results and Test status by using HP ALM.

Created SQL queries for database testing and to analyze how back-end component interacted with front-end and business logic components of the product.

Developed scripts using VB Script and Descriptive programming in UFT for smoke and regression testing activities of the front-end component of the web based application.

Wrote scripts in UFT to ensure applications were as close to perfect before being deployed to production.

Wrote and maintained Test plans, Test scenarios in UFT based on specifications and requirements for technically complex software projects.

Analyzed and reported automation test results in UFT to integrate with application.

Evaluated and tested software programs in UFT to verify applications function according to user requirements.

Interacted with developers regarding priority of bugs and updating the status of bugs once they are fixed.

Created batch scripts to execute the various test scripts unattended, thus saving time by performing tests overnight and at off-peak hours.

Participated in the Bug review meetings and Bug Triage meetings.

Environment: HP ALM, HP UFT, Java, J2EE, Java Script, VBScript, AJAX, DB2, Oracle, C, C#, MS Visio, MS Excel, MS Office, HTML, SQL, XML, Windows.

SunTrust, Richmond, VA

Test Engineer

(Sep, 2013 – Feb, 2016)

Responsibilities:

Managed testers work throughout Test plan development and Test execution to ensure that Testing is on time and within budget.

Prepared and upgraded Test strategy for different release of the software.

Ensured the timely signoff other upgrade test phase of the release.

Defined, documented and obtained approval for Test Strategy and Approach, including objectives, overall phasing and testing methodology and standards.

Allocated Test resources to application tests in a multi-test environment.

Developed a Traceability matrix mapping requirements to Test cases using Quality Center.

Participated in the Triage team meetings for Defect management with the project team and peers using the tool Quality Center.

Tested application’s backend by creating and executing using SQL queries.

Involved in the development of UFT Scripts generation, execution and review.

Used UFT to Software to Automate Regression, System & Functional Testing.

Automated the High-level business components (Keyword) using UFT.

Performed validation of Web services using UFT by testing XML requests.

Tested any new software in UFT to ensure integration into company systems meets functional requirements.

Responsible for preparing the user documentation and helping the users in UAT.

Interacted with the UAT team to solve issues related to the defects.

Prepared the status reports and conducted daily conference/status meetings.

Managed the team and coordinated the team’s daily activities with schedule status meetings.

Environment: Java, J2EE, SQL Server, HP Quality Center, HP UFT, Windows, UNIX, Oracle, MS Office, MS Excel, PowerPoint, Outlook.

Blue Cross and Blue Shield, Jacksonville, FL

Software Tester

(May, 2011 – Aug, 2013)

Responsibilities:

Documented Test cases bug reporting, Test execution and reported Test status.

Participated in the application development life cycle and drive quality in the development process.

Ensured delivery against QA department goals and objectives.

Created clear, accurate and unambiguous technical documentation including detailed test plans, test cases, testing procedures and test results.

Worked closely with other QA department members to create/maintain the automated regression scripts.

Reported defects using Quality Center and interacted with developers to resolve any defects/issues.

Performed defect tracking and test case management by Quality Center.

Performed testing Web services (SOAP Services), validating XML.

Used SQL for querying the SQL Server database for data validation and data conditioning.

Wrote complex SQL queries for validating the data against different kinds of reports generated by Business Objects.

Developed and Implemented automation using VB Script, descriptive programming and UFT

Integrated the execution of UFT regression scripts with server.

Applied Quality Assurance (QA) checkpoints by using UFT to monitor and improve testing in real time.

Responsible for coordinating the User Acceptance testing (UAT).

Assigned the work to the team and conducted status meeting with team.

Created Test Status report and Test Completion report for feature testing.

Participated in weekly status meetings.

Design and implement quality control methodologies to ensure compliance with QA standards, and customer specifications requirement.

Close interaction with Business Analysts, designers and software developers to understand application functionality and navigational flow.

Environment: J2EE, Java Script, MS Office, MS Excel, VB Script, Oracle, Quality Center, UFT, Java, Windows, UNIX.

SKILL SET:

Testing Tools:

HP Quality Center, HP Quick Test Pro, SOAP UI, Jemeter, HP ALM, HP UFT, JIRA

Programming Language:

HTML, XML, SQL, PL/SQL, C/C++, C#, Java, VB Script, JavaScript

MS Tools:

MS Visio, MS Outlook, MS Project, MS Excel, MS Office

Data Base:

Oracle, SQL Server, MySQL, DB2

Operating System:

Windows, Unix/Linux

References available upon request

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