Information Technology Engineer
Resume:
GERRY TAYLOR
***********@*****.***
Highly accomplished and personable information technology professional with more than 25 years of progressive responsibility in strategic planning, infrastructure management, disaster recovery and user support services, including 15+ years as a team leader, mentor and coach.
KNOWLEDGE - SKILLS - EXPERTISE
Systems Administration: Windows Server 2xxx, Microsoft Exchange 2007, IIS5, Citrix Terminal/Presentation Server, SQL Server 2008 & 2012
Project Management
Active Directory Administration
Printers & Printer Server Support
Commvault Information Management
Server maintenance, including, installation/upgrades/service packs and security patches: Windows Server 2000/2003/2008/2012
LAN/WAN maintenance, installation and upgrades: Cisco Routers: ; Network Access routers: Frame Relay and Point-to-Point & MPLS connections utilizing Cisco 1720s, 2500s, 2600s routers.
Cisco 2900 series switch configuration. Other Cisco products: Cisco Config Maker, TFTP server.
Troubleshooting network communications, including, TCP/IP, IPX/SPX and CAT5 cabling.
VMware vSphere Administration.
Disaster Recovery Planning and Documentation.
Firewall Administrator, including, installation, maintenance and upgrades. Monitoring logs and security of LAN/WAN. Creating rules and managing access to the LAN.
Troubleshooting email, network connectivity, custom software support, and 3rd party software: Microsoft Dynamics, ADP/HR Perspectives, and Raiser’s Edge Fund Raising Software.
Installation and migration of email packages, including, Microsoft Exchange Server 2007, Novell GroupWise 6.
Administrator for telephone system (Toshiba CIX 35 VoIP)
PROFESSIONAL EXPERIENCE
2016-Present Heartland Alliance Chicago, IL
Systems Administrator
Provides second tier support for application, systems, infrastructure and user support with guidance from the Information Systems Engineer. Directly assists the Information Systems Engineer and Network Architect in systems related development, production, and operational activities within the Information Technology Department.
2000-2016 Children’s Home + Aid Chicago, IL
Director of Information Technology
Project planning and implementation and oversight of all aspects of networking infrastructure. Support and administration of 4 regional LANs and statewide WAN. Develop and maintain Information Technology policies and procedures. Team leadership; Budget planning; Vendor negotiation.
1988-2000 Children’s Home + Aid Chicago,IL
I.S. Operations Manager
Responsible for continued operation and maintenance of the Agency’s NetWare and Windows Servers, associated PCs/workstations and IBM AS/400 computer. Telephone system Administrator Statewide liaison between users and data processing.
1986-1988Elete Comserv Chicago, IL
System Operator/Programmer Trainee
IBM System 36 Operator. Daily recording and maintenance of client and employee records and company’s financial data. Data entry for payroll and client claims. Printed payroll/client claim checks.
EDUCATION
General Studies and Computer Science courses completed at
Wilbur Wright College Chicago, IL and Triton College River Grove, IL
CERTIFICATIONS
Windows 2003/2008 Server Administration
System Administration for Microsoft SQL Server 2008/2012
Novell NetWare 4.x/5.x Administration
Citrix Metaframe XP Administration
MCP
A+
E-MAIL: ***********@*****.***
322 LATHROP AVE • FOREST PARK, IL 60130 • PHONE 708-***-****
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