BIANCA RANDLE
Houston, TX ***** 832-***-**** ************@*****.***
Objective
I am in search of a professional administrative position in a business setting. I would like for my familiarity and communicative skills to be utilized for the betterment of the company. I am also looking to begin a career within a company where I am able to apply my knowledge and skills to my job and be equally rewarded according to my performance.
Education
ACTIVELY IN PROGRESS 2014- LONESTAR COLLEGE
DIPLOMA 2008 JERSEY VILLAGE HIGH SCHOOL
CHILD DEVELOPMENT ASSOCIATE 2009
Skills & Abilities
● Communication
● Multitasking
● Prioritizing
● Organization
● Time Management
● Interpersonal skills
Computer Skills
● Microsoft Office (Word, Excel, Access, Powerpoint, Outlook, etc.)
● Data Entry
Experience
Logix Communications: Data Entry Operator (Provisioning Coordinator) January 2016-December 2016 (Contract Position)
• Contract telecommunications position oriented toward project completion.
• Managed data regarding installations, vendors and facilities.
• Heavy Excel use to create spreadsheets for data and data entry applications such as Citrix.
• Worked closely with sales team assisting with completing sales orders for ATT, Verizon, Windstream, etc.
• Solely completed project in an efficient manner. UnitedHealth Group: Data Entry Operator (Health and Insurance) August 2014-January 2016
• Heavy data entry for Alert wellness assessments and OTRs (Outpatient Treatment Report).
• Processed outpatient authorizations and medical verifications submitted from providers and members of United Health Group.
• Reviewed all on-line Alert wellness assessments and OTRs that failed to pass the automated match system.
• Processed data using PBH Facets and LINX authorizations application for outpatient and facility-based cases.
• Worked in and created several spreadsheets daily of all information using Microsoft Excel and Access. Cellaris: Electronic Technician/Sales Representative (Management Level) August 2012-July 2014
● Utilized company’s sales approaches to create happy customer experiences
● Provided efficient responses in addressing customer concerns and delivered exceptional resolutions
● Performed repairs on all types of smartphones and tablets
● Maintained a neat and well-stocked store
● Interacted heavily with customers on sales floor to provide the right solutions for their technical needs
● Receptionist
● Filing/faxing/answering multi-line phones
● Inventory
● Employee scheduling
● Management Training
FaithWorks Inc.: Administrative Assistant
May 2009-July 2012
• Worked extremely close with executive director.
• Heavy use of all Microsoft applications (Excel, Access, Word, Powerpoint, Outlook, etc).
• Proofread, edited and organized correspondence and database information.
• Sent and received emails between all employees and contractors.
• Planned and scheduled all events including but not limited to meetings, social events and travel arrangements for the company.
• Performed basic administrative duties such as answering and directing calls, taking memos and meeting minutes. Also, maintaining files, as well as greeting visitors. Awards and Publications
• Perfect Attendance throughout high school
• Honor Roll throughout high school
• Awarded for Academic Excellence by Lone Star College, offered position in Honors College REFERENCES AVAILABLE UPON REQUEST
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