Customer Service Office Assistant

DHARA PATEL

*** * ******* ** *******, CALIFORNIA, 91501 818-***-**** *****************@*****.***

WORK EXPERIENCE

BEHAVIOR FRONTIERS, LOS ANGELES, CA

Behavior Therapist, Jul 2016 – March 2017

Implemented Applied Behavior Analysis treatment plans for children Documented all patient information including treatment reports and progress notes Taught clients anger management techniques, relaxation skills, impulse control social skills, emotional coping skills and functional living skills Worked effectively with clinical staff and external resources such as school or community personnel

DRE'S BAR AND GRILL, ROHNERT PARK, CA

Server, May 2015 – Aug 2015

Delivered friendly and efficient service to ensure a pleasant dining experience for all guests Described menu in detail and provided recommendations when requested in addition to handling cash, bussing tables and inputing orders

Coordinated with other staff members to ensure customer satisfaction ASSOCIATED STUDENTS, ROHNERT PARK, CA

Special Events Coordinator, August 2014 – May 2015 Contacted and negotiated with vendors to participate in events held on campus Helped buy materials, manage set up, and take down events Managed and organized over 20 different events including carnivals, dances and social gatherings TUTOR, LOS ANGELES, CA

Tutor, Jan 2010 – Jan 2014

Demonstrated proficiency in teaching math and reading and other subjects Communicated hard concepts in a manner that the child can understand Coached students on study habits and test preparation EDUCATION

BLOC, ONLINE, CA,

UX/UI design and Frontend Development, December 2016-May 2018 Part-time, online design program where I am learning user experience/user interface design and font-end development

SONOMA STATE UNIVERSITY, ROHNERT PARK, CA

Psychology and Criminal Justice, August 2012- May 2016 Involved in Alpha Omicron Pi Sorority

Involved in Associated Students

UNIVERSITY OF MASSACHUSETTS AMHERST, AMHERST, MA

Attended a domestic exchange program at Umass Amherst ADDITIONAL SKILLS

Friendly and people oriented

Excel / Quickbooks

Photography

Self-starter

Photoshop

Illustrator

Sketch

Organized

Creativity

Flexible Schedule

Customer Service

Time management

Social media

Tech Savvy

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