Customer Service Sales

Lorenzo A. Flores

**** ******* **. *** *******, Tx 78238

Cell: 210-***-****

****************@*****.***

Summary

Dependable, organized and strong work ethic professional with substantial experience in many facets of warehouse and landscaping operations and customer service. Highly skilled in receiving incoming material and goods from vendors and suppliers, verifying quality and quantity of materials against packing list with in depth knowledge of maintaining inventory records. Knowledgeable and experienced in landscaping equipment.

Highlights

●Safety Oriented

●Load and Unload Trailers

●Customer Focus

●Inventory Maintenance

●Material Handling

●Document Preparation

●Cardboard Boxes and Pallet Stacking

●Scheduling Prophecy

●Excellent Communication Skills-Bilingual

●Order Tracking

Experience

Green Metals- Forklift operator

03/16 - Present

• Kit up components needed for all work orders prior to production start

• Delivers kit up materials to the proper required production departments

• Replenishes triggered inventory under the Kanban program and delivers incoming lots into the point of use locations

• Coordinates materials scrap and non-conforming material pick-ups

• Maintain material handling tools and equipment in optimum working condition, properly notifying when any preventive or corrective maintenance needs to be performed

• Ongoing continuous improvement effort for products, processes, procedures and services

• Assists other departments on material handling/fork lift needs as required

• Maintains ISO conformance

• Support all safety and environmental initiatives

• Responsible for cleanliness and general housekeeping

• Provides support for other materials group activities as required

Green Landscaping – Landscaping Worker 3/15 – 9/15

9423 Marbach Rd. San Antonio, TX 210-***-****

Responsibilities include managing the general up keep of grounds. Perform planting, cultivating and pruning activities. Mowed lawns and maintained existing landscaped areas. Performed daily safety inspections and mechanical maintenance of lawn tools and equipment.

Toucan Recycling – Scale Operator 10/14 – 08/15

1415 W. Poplar St. San Antonio, TX 210-***-****

Responsibilities included providing customer service, unloading and sorting of recycle material. Operated, calibrated and performed general maintenance of computerized weigh scale and exchanged recycle commodity material into cash currency. Operated fork truck, utilized hand tools and operated industry machinery. Provided training of new employees on plant/warehouse procedures and safety practices. Presented plant tours to visiting groups and explained the benefits of recycling practices and impact to the local community and environment.

Behold One Ministries – Volunteer 12/13 – 09/14

1117 Patricia # B San Antonio, TX 210-***-****

Assisted Pastor with individuals dealing with addiction. Processed donated resources and transported individuals to different facilities for appointments. Participated in fundraising activities.

Man Power Landscaping – Crew Leader/Lawn Technician 09/10 – 11/13

3901 Shoreview Dr. Kissimmee, FL 321-***-**** Lead landscaping crew in daily lawn maintenance and operations. Installed and performed irrigation repairs. Insured crew followed safety procedures and monitored for incident prevention.

Labor Ready – Labor 11/09 - 08/10

2219 E. Irlo Bronson Memorial Hwy, Kissimmee, FL 407-***-**** Utilized skill set of craftsman and labor for different labor assignments. Received assignments that involved performing task in warehouse, carpentry, demolition, Tile work, and bakery.

Kirby Vacuum Cleaners – Sales Associate 02/09 - 08/ 09

Kissimmee, FL

Responsible for demonstrating product and educating customer on products and services. Cold called potential customers to offer demonstration of products. Wrote up sales orders and coordinated delivery of products sold. Maintained sales records and generated monthly sales reports.

Terry’s Electrical Inc. – Warehouse Operator 03/01 - 06/09

600 N. Thacker Avenue Suite A Kissimmee, FL 407-***-****

Received electrical supplies, stored and disturbed received goods. Packed and unpacked orders as and when instructed. Coordinated materials transfers. Loaded and unloaded shipments.

Education

General Education Diploma (G.E.D). - 1993

Ordained Minister- IM International Ministries – August 2014

Computer Skills

MS Word and Excel

Warehouse Management Systems

Certifications

OSHA 28 Hour Safety – 2001

Hilti Construction Tools – Health and Safety Training - 2001

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