Technical Support Information Technology
Resume:
Md. Shahab Ashraf
Ph. (cell) +91-859*******/ 859-***-****
Skype Id:- shahab.ashraf85
Email Id:- ******.********@*****.**.**
Aiming for a challenging career in System & Networking Administration profession where I can make a significant contribution to the organization using the skills & the knowledge I possess.
ORGANIZATIONAL EXPERIENCE
Dec 16 to Till : - Exovy Technologies Pvt Ltd (IT System Administrator)
Jan 15 to Nov 16 : - Rahil Infratech Pvt ltd (System Administrator)
April 13 to Jan 15 : - ESMS India Pvt. Ltd. (System Administrator)
Nov.’11to April.13 : - Pure Water Purification chemicals Pvt. Ltd (System admin.)
Nov ’10 to Oct. 11 : - Elite Business Machine Pvt. Ltd. (Authorized HP service partner)
PROFESSIONAL BACKGROUND
Elite Business Machine Pvt. Ltd. (Authorized service partner of HP India Pvt. Ltd.)
As an Onsite Service Support eng. Nov ’10 to Oct. 11
Job Profiles: To Solve the Problems and Provide Technical Support to various Clients regarding Hardware, and another Information Technology Services.
Managing all types of commercial sectors, Between Sec 1 to Sec 16a Noida. (HCL, Naukri.com, Banks, Electronics Media etc.)
Trouble-shooting and Assembling all types Laptop, Desktop & Thin-Clint of HP
Resolving various issues related to patch and virus updating across the network
Installation of O/S, Application Software, Hardware and Drivers
Installation and Configuration of Local printer, Network Printer and Scanners
Backup and Restoration client’s data.
Providing 24\7 support for critical situation.
Pure Water Purification Chemicals Pvt. Ltd. As a System admin. Nov 11 to April. 13
Job Profiles: To Solve the Problems and Provide Technical Support to regarding Hardware, Networking, Mails and another Information Technology Services.
Providing all levels of hardware and Networking support
Resolving various issues related all kinds of Desktop and Laptop
Installation and configuration of Win 98/2000 Pro/XP Pro Win7 & 8.opreating and Managing Users Accounts and Profiles
Provides suitable rights & polices to Domain Users
Handling Problems regarding Networking
Basic Configuration of Router and Switches.
Installation and Configuration of Local printer, Network Printer and Scanners
Assembling and Troubleshooting of all kinds of Computers and Peripherals
Resolving various issues related to patch and virus updating across the network
Installation of O/S, Application Software, Hardware and Drivers
Installation and Configuration of Microsoft outlook and Outlook Express
Managing EPABX system.
Handling more than 100 computers in a network.
Ex. Servicemen’s Multipurpose Services (India) Pvt. Ltd. April 13 to Jan 15
Job Profiles: To Solve the Problems and Provide Technical Support to regarding Hardware, Networking, Mails and another Information Technology Services.
Manage All site of ESMS.
Providing all levels of hardware and Networking support
Resolving various issues related all kinds of Desktop and Laptop
Installation and configuration of Win 98/2000, Pro/XP Pro, Win7, 8, Mac, Linux. operating and Managing Users Accounts and Profiles
Provides suitable rights & polices to Domain Users
Handling Problems regarding Networking
Basic Configuration of Router and Switches.
Installation and Configuration of Local printer, Network Printer and Scanners
Assembling and Troubleshooting of all kinds of Computers and Peripherals
Resolving various issues related to patch and virus updating across the network
Installation of O/S, Application Software, Hardware and Drivers
Installation and Configuration of Microsoft outlook and Outlook Express
Managing EPABX system.
Manage CCTV & Biometric System.
Manage Video Conferencing System.
Handling more than 100 computers in a network.
Rahil Infratech Pvt Ltd (As a System Admin) Jan 15 to Nov 16.
Job Profiles: To Solve the Problems and Provide Technical Support to regarding Hardware, Networking, Mails and another Information Technology Services
Providing all levels of hardware and Networking support
Resolving various issues related all kinds of Desktop, Laptop, and Servers
Installation and configuration of Microsoft Windows, Mac, Linux. operating and Managing Users Accounts and Profiles
Provides suitable rights & polices to Domain Users
Handling Problems regarding Networking
Basic Configuration of Router and Switches.
Installation and Configuration of Local printer, Network Printer and Scanners
Installation and Configuration of Ubuntu Server, Windows 2003 Server, Samba/ Squid/ SSH/ Configure in Ubuntu server.
Time to Time update the Company Website.
Assembling and Troubleshooting of all kinds of Computers and Peripherals
Resolving various issues related to patch and virus updating across the network
Installation of O/S, Application Software, Hardware and Drivers
Installation and Configuration of Microsoft outlook and Outlook Express
Managing EPABX system.
Manage CCTV & Biometric System.
Manage Video Conferencing System.
Handling more than 100 computers in a network.
ACHIEVEMENTS
15 Month Training Course covering Hardware & Network from IACM Institute, Punjabi Bagh, New Delhi.
1yr Training Course DCA (DIPLOMA IN COMPUTER APPLICATION)
Certified as a Laptop Eng. By HP
One month training covering CCNA from IACM Institute, South-Ex
TECHNICAL SKILLS
O/S & Software: Windows (WIN 98, XP Pro/2K/ WIN 7/Server 2000, 2003 & Linux), Microsoft Office, DNS, DHCP, Antivirus, Applications, Active Directory, File and Print Server, Proxy Server, SSH, Web Server, Samba, Squid, Apache, Microsoft Office Excel, Word, Power point, Outlook.
Technical: Assembling, Maintenance and Troubleshooting of PCs; Installation of various software, drivers & hardware components; Printers; Network devices like Hub, CCTV, EPABX, VC, Switches etc,
ACADEMICS
B.Sc. Math (Hons) from EIILM University 2012.
CONTECT DETAILS
Present
House no. I-11, 3rd floor, Thoker No. 4, Abulfazl Enclave, Okhla
New Delhi-110025
Ph. No. +91-859*******.
DECLARATION
I hereby declare that the information given above is true to the best of my knowledge.
Contact this candidate