Insurance Management
Resume:
Lori L. Singer
Kronenwetter, WI 54455
Objective
Seeking a full-time or part-time position in a setting that has a variety of responsibilities in an office environment.
Work Experience
March 2015-Present
Wausau Financial Systems Outsourcing Operations Supervisor
Ensure timely file deliveries of banking transactions by employees.
Monitor and address employee errors
Escalation of banking issues to appropriate management.
October 2014-April 2015
WPS Insurance VA Claims Processor
Worked a queue to process VA claims with the appropriate prior authorization.
April 2012-March 2015
Wausau Financial Systems Balance Specialist
Keying and balancing bank deposits.
Transferring balanced deposits to various financial institutions.
Resolve deposit issues with bank vaults via phone and email.
January 2006-February 2012
Outsource, Inc. Medicare Inpatient/Outpatient AR Specialist
Worked daily claims edits to review for proper coding.
Referred claims requiring further review to the hospital coding department.
Verified insurance coverage.
Reported any coding issues to management for escalation.
Worked with Medicare to resolve coding/billing issues.
September 2003-August 2005
Outsource, Inc. System Coordinator
Downloaded Medical claims for claims processors.
Sent completed claim files to insurance payers.
Responsible for daily Excel and Word documents.
Network backup, resolving system issues.
Education: Bachelor’s degree from the School of Social Welfare UW-Milwaukee
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