Customer Service Representative

CELMA F. NACION

#**** ***** ******** **. ***** Cruz Manila

********@*****.***.**; *************@*****.***

Contact #: +639*********

CITIZENSHIP: PHILIPPINES

D.O.B. November 20, 1988

GENDER: Female

MARITAL STATUS: Single

OBJECTIVE OVERVIEW

Ambitious and responsible worker eager to begin an entry-level position where I can utilize my organizational and time-management skills to help better the company.

EDUCATION

PRIMARY: BACYANG ELEMENTARY SCHOOL 1996-2002 Bacyang Madalag, Aklan

SECONDARY: ALAMINOS NATIONAL HIGH SCHOOL 2003-2007

Alaminos Madalag, Aklan

TERTIARY: PHILIPPINE MARITIME INSTITUTE 2008-2012

BACHELOR OF SCIENCE IN CUSTOM ADMINISTRATION

#419 William Burke St. Santa Cruz Manila

RELATED WORK EXPERIENCE

PERPETUAL MANPOWER SERVICES September 2008 – December 2010

HRD DEPARTMENT

Weekly Payroll

Deduction of SSS, Phil health and Pag-ibig

Computing of 13th month pay

Encoding contract agreement between employee and employer

JOLLIBEE CORPORATION January 2011 – February 2011

CASHIER

PACIFIC CHARTER FORWARDERS INC March 2011-February 2013

DECLARANT

Inquiry of Estimated Time of Arrival and other details of incoming shipments

Computation of duties and taxes for entry purposes

Lodgment of entry @ INTERCOMMERCE

Assisting importers or consignee concern

24/7 WORLDWIDE FREIGHT SOLUTIONS INC February 2013 – February 2015

OPERATION AND OVERSEAS IN-CHARGE

IMPORT DOCUMENTATION IN-CHARGE

Inquiry of Estimated Time of Arrival and other details of incoming shipments

Computing warehouse charges of consignee

Computing billing charges of consignee

Assisting agent and clients/consignee concern

All documentation (manifest and lodging)

Operation in-charge

BLUE EAST SYNCHRONOUS TECHNOLOGIES INC., February 2015-January 2017

CUSTOMER SERVICE REPRESENTATIVE

Handling and checking all the withdrawal and deposit transaction or any special payments

Checking and verifying of the account name, account number, amount and other important details

Messaging the customer for cancellation or don’t have enough funds on the accounts.

SKILLS

Helpful – Friendly appearance

Fast Learner

Adaptability –Able to work round the clock

Proficient with Microsoft Office Programs

Willing to learn new challenges and skills in necessary job

PREFERENCES

Maria Sarah Asilo

License Broker

HRD Department Bureau of Customs

Jacquelyn Suarez

Asia Direct Consolidators Inc

Import Supervisor

I hereby certify that the above information is true and correct base on my knowledge.

Respectfully yours,

CELMA F. NACION

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