Technical Support Computer

John Erick S. Evidor

Present

Address: **** ******* **. ********, ******

Position: DSE- Reliever

Skills and Qualification

•Knowledgeable in MS Office Applications (Word, Excel, and Power Point).

• Assemble and Dis-Assemble of Desktop Computer.

• Computer Trouble Shooting both Hardware and Software.

• Installation and Configuration of network Printer.

• Knowledgeable in Windows OS (Win XP, Win 7, Win 8, and Win 10).

• UTP Cabling.

• Knowledgeable in remote desktop connection.

Experience

June 15, 2016 – Present Systemantech Inc.

Desktop Support Engineer – Reliever (2GO Group Inc.)

• Trouble Shooting Hardware and Networking related Issues.

• Installation of Windows XP, 7, 8, 10.

• Trouble Shooting of applications.

• Installation & trouble shooting of network printers.

• Installation of Anti-Virus.

• Installation of Software.

• System Unit Assembling.

April 6, 2016 – June 6, 2016 Systemantech Inc.

Preventive Maintenance Consultant - (PBCOM)

• Handle complex hardware maintenance on PC bases, computers and

peripherals.

• Handle routine inspection and preventative computer hardware

maintenance.

• Manage computer hardware and software.

• Conduct physical inventory and computer equipment tagging.

• Handle software maintenance such us Update Anti-virus, Windows Patch,

Maintain standard applications, removal of unauthorized applications etc.

• Comply based on the target schedule.

• Comply with the required report to be submit on time.

• Must be able to follow SMTI and Client company policies and procedures.

May 2015- July 2015 Power Component Options Commercial Inc.

Computer Technician

• Quotation inventory

• Provide Technical support to the clients

• Assemble and disassemble PC

• Diagnose computer problem

• Set-Up Routers

• Provide basic Network troubleshooting and Cabling

May 2015- July 2015 Power Component Options Commercial Inc.

On-The-Job-Trainee

• Quotation inventory

• Provide Technical support to the clients

• Assemble and disassemble PC

• Diagnose computer problem

• Set-Up Routers

• Provide basic Network troubleshooting and Cabling

Educational:

Diploma in Computer Engineering Management Technology

Attainment : Polytechnic University of the Philippines (College of Technology) 2014

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