Service Web Services

HARI PRASAD

*-****-***.******@*****.***, Ph No:+918*********

Objective:

Seeking a challenging position in your esteemed organization where my technical liaison and co-ordination skills can be effectively utilized to improve operations and contribute to the company’s growth.

Personal Skills:

Good verbal and written communication skills

Ability to work hard

Ability to build motivation

Creative & self-confident

Positive approach thinking

Educational Qualification:

Pursuing MBA from Sri Sai College of IT and Management. Kadapa

Completed Bachelor of Science ( Bio-Technology) from S.V.Degree College. Kadapa

Completed Intermediate from Sri Prathibha Junior College, Ongole.

Completed S.S.C from Little Flower High School.Vempalli,Kadapa

Soft Skills:

Basic in computers

OS: Oracle Solaris, Linux, Microsoft Windows

Oracle SOA Suite 11g- Developer, BPEL, Mediator, File adapter functionality

Web Services (XML, XSD, XSLT/XPath, SOAP and WSDL)

Good typing skills with speed of 25 WPM with 93 % accuracy.

Training:

Completed course on Voice & Accent (US).

Completed Business English and Soft Skills.

Completed call center & BPO training and got certification from AP STEP.

Completed training in Oracle SOA Suite 11g ( Middleware)

Work Experience(Domestic):

Company: Gold fields (JCB India Pvt. Ltd- Dealer), H.O.Nellore, B.O. Kadapa.

Designation: Customer Relative Executive (CRE)

Experience: From 3rd Sep 2013 – 30th Mar 2015.

Talking to customers and generating leads.

Configuring the systems as per customer requirements.

Creating Service calls for customers complaints in DBMS (Data Base Management System.

Making quotes in DBMS tool.

Claiming free visits coupons and free services.

Uploading the orders.

Making Service Engineers monthly visit plan and Co-ordinate with them.

Sending reports to Head office Service revenue of service engineers Target Vs Actual.

Sending warranty old parts to Head Office with clear reports and photos by marking affected area

Personal Details:

Father’s Name : Gopal (Late)

Mother’s Name : Lakshmi

Sex : Male

Marital Status : Single

Nationality : Indian

Hobbies : Listening Music, Browsing net, Watching Sports

Declaration :

The above mentioned information is true and correct to the best of my knowledge and belief. If I am selected and given a chance to serve in your esteemed organization I shall prove my best and ability to the entire satisfaction of my superiors.

Place: Yours faithfully

Date: (HARI PRASAD)

Contact this candidate