IT Specialist

Jack Stickle

Saint John, IN, ***** Cell 219-***-**** **********@*****.***

LinkedIn: www.linkedin.com/in/jack.stickle

Professional Summary

Network Administrator excelling in all aspects of IT support, with an emphasis on network management, wireless communications and cloud computing. Personal team player offering advanced technical knowledge with a can-do attitude

• Network Management

• Cisco Routing Configuration

• WAN/LAN topologies

• Network Design

• VoIP

• System Administration

• Active Directory

• WIN

• Linux

• UNIX

• PC Repair

• Troubleshooting

• Hardware Repair

• Firmware

• Software Upgrades

• COMPTIA+

• Computer Security

• Information System Security

• Firewall Configuration

• Remote Access support

• Print Servers Maintenance

• FTP Server Knowledge

• VPN Configurations

• Performance Testing

• Multiple Access Points

Education

Bachelor of Science, Computer Information Systems Network Communication Management

DeVry University, June, 2017

Dean’s List CGPA 4.0/4.0

Technical Experience

Adam’s Landscaping, INC

IT Technician/Network Administrator (Contract)

Successfully oversaw and managed software installation, data backup and account migration

Led remote access setup through LogMeIn and Remote Desktop Client, to better assist the client in a timely manner

Managed installation and setup QuickBook accounts, backing up company data to be restored on different computers

Retail Employment

Sales Consultant

HHGregg Merrillville, IN - October, 2011 - February, 2013

Best Buy Merrillville, IN - August, 2006 - September, 2009

Assisted and recommended customers in their technical appliance needs by offering completed knowledge in all products

Strong customer service skills including cross selling, developing product related questioning and positive sales interaction

Technical Related Coursework

PC Hardware and Software Scripting & Database

Windows Operating Systems Wired/Wireless Optical Communication

Wireless Technology & Services Principles Information System Security

Enterprise Network Management Cisco Academy Networking/Routing/Switching/WAN

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