Information Technology/Business Administration

Andrew P. Williams

**** ******* ****, *** *, Baltimore, MD 21206 Cell: 443-***-**** *******@*****.*** EDUCATION

Morgan State University, May 2017 Baltimore, MD

Masters in Business Administration

Relevant Coursework: Accounting, Finance Management, Operations Management, Micro and Macro Economics, Marketing Management, Project Management

University of Technology Jamaica, May 2006 Kingston, Jamaica Bachelor of Science in Computing and Information Technology Major in Enterprise Computing, Minor in Network Administration and Computer Security Relevant Coursework: Programming, Networking, Computer Security, Analysis of Algorithms, Enterprise Computing SKILLS AND SOFTWARE PROFICIENCIES

Microsoft Office Microsoft Project PHP Java Java Script J2EE (Struts, Springs, EJB, Spring Webflow, JSF and Hibernate) XML C/C++ Visual Studio.NET(VB.NET, ASP.NET, XML, and ADO.NET) VB 6 IBM Rational Software Architect Eclipse MS SQL Server Informix DB2 IBM DataPower Training Websphere Application Server Apache Tomcat Server Computer repairs and maintenance LAN/WAN Networks JasperReports Crystal Reports Bloomberg Terminal Maximo FleetWatch WORK & LEADERSHIP EXPERIENCE

July 2016 – Present Maryland Transit Administration Baltimore, MD Intern

Work with the management of the Bus Maintenance department to enhance business processes and provide information to assist with decision-making

Learn and document the business processes of the business units

Use the bus maintenance software (FleetWatch and Maximo) and database management software to generate reports and perform analysis on bus maintenance data

Analyze bus maintenance data and document findings including trends, errors, inconsistencies, data gaps and insights

Create monthly and daily reports for upper management

Review reports from the different divisions to ensure that certain business processes are operating efficiently September 2014 – May 2016 Morgan State University, Division of International Affairs Baltimore, MD Graduate Assistant

Work directly with the Designated School Official for the Student Exchange Visitor Information System

Addressed the concerns of international students at Morgan State University

Assisted international student with academic and travel/immigration advising

Maintained the website for the division

Created reports, flyers, and student packets for distribution to the division and students

Organized events for international students

July 2006 – August 2014 eGov Jamaica Ltd. (Formerly Fiscal Services Ltd.) Kingston, Jamaica Systems Analyst/Programmer

Develop, enhance, and maintain enterprise systems for the Government of Jamaica and its agencies using J2EE Technology

Created SQL scripts for defining and manipulating databases

Assisted in the preparation of detailed program specifications

Developed application modules from design documents

Configured and troubleshoot application and database server settings in order to install and run applications packages (EAR)

Created test plans for performing thorough testing of application modules

Was team leader on the Trade and Business Licence Information System software development team

Mentored interns that were performing their internship at eGov Jamaica

Contributed to the automation of several of Jamaica’s manual system processes including the Traffic Ticket Management System and Licensing Management Information System which regulates the public transport system

September 2002 - May 2003 Mona High School Kingston, Jamaica Voluntary Teaching Assistant

Created template documents for reporting and record keeping for the teachers and the school’s Administration Department to replace their manual process PROFESSIONAL CERTIFICATIONS/ADDITIONAL TRAINING

Bloomberg Marketing Concepts Certificate (BMC)

MEMBERSHIP OR SOCIETIES

Beta Gamma Sigma (BGS) Society

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