Manager Customer Service

herbert d. hodges iii

***** ****** ******** **. ******** TX 77406 Mobile 979-***-**** ***************@*******.***

Objective

Obtain a diversified position focusing on team building, and training to excel in a position meeting the organizations expectation and my personal growth.

Experience

Daikin/GOODMAN (HVAC) TEAM LEAD January 2016- Present

Multi-pressure Machine operator

Lead assembler

Brazing

Fork lift operator

Order parts

Distribute out task sheet

Lead daily meeting

Filing/ and Email usage

Arranging Krono sheets

Other miscellaneous task

Main Kitchen Inc. Manager February 2015- January 2016

Manage a team of 3-6 people

Loading and unloading pallets

Organizing warehouse

Filling out all documents

Filing/ Email usage

Arranging and coordinating timesheets

Responsible for daily bank deposits

Distributed and sorting mail daily, preparing and shipping Fed Ex packages

Scanned and filed monthly statements, data entry

Payroll and QuickBooks usage

Forklift licensing

Other miscellaneous task

fort bend independent school district

(Town West Elementary, pecan grove elementary, Mission West Elementary)

Site coordinator / assistant site coordinator 2009 – February, 2016

At all times, model, reinforce, and abide by the FBISD Extended Day core values of Inspiring, Equipping all students to pursue their future beyond their imagination

Plan and coordinate creative curriculum for the program

Build relationships the school administrator/ teachers

Maintain procedures that ensure the safety of staff and the cleanliness of program areas

Oversee and assist special events

Provide onsite support for visiting staff as required. Also facilitating all day to day routine and non-routine programs needs as appropriate

Distributes and collects evaluations materials from ASC

Represent and market the program to the target community; serves as a resource to the community on information on program related activities and issues

Perform miscellaneous job duties as assigned

Attend all meetings, conferences and seminars that are pertinent to this position including weekly and monthly staff meetings

Provides leadership to 4-6 assistant site coordinators; review, monitor, evaluate, coaching and training

Certified CPR/First/AED Instructor

Translate Medical Forms

Billing all customers and Kronos usage

Carriage Services

Office Service clerk/customer service assistant

2008 - 2009 Houston, TX

Distributed and sorting mail daily, preparing and shipping Fed Ex packages

Facilitated the needs of the entire office; moving of furniture, setting up offices, organizing file room

Responsible for daily bank deposits

Scanned and filed monthly statements, data entry

Education

Houston Community college Houston, TX

Currently Enrolled (Major, Business Management and Minor in Audio Engineering)

blinn college brenham, TX

2008 - Transfer

Kempner High School 2008 – Graduated

References:

Edina Bell, Executive Assistant/Office Manager 713-***-****

Carriage Services

Nickkiya Strauss, Site Coordinator 832-***-****

Fort Bend Independent School District

Mike Duswalt 281-***-****

FBISD Aquatics Manager

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