IT Operations, Infrastructure, Application development and security

Timothy D. Krieger 513-***-****

**** ******* **, **********, **** 45039 *********@*****.***

LinkedIn URL: https://www.linkedin.com/in/timothy-krieger-ba084527

Skill Highlights

Provide excellent service to internal and external business area as needed to various environments of IT areas of security, infrastructure, applications and operations. I provide the organization with support of various systems and assist with troubleshooting and resolution of the customer’s system issues at all levels of IT, NOC.SOC and local help desk support. I have experience developing a secure protocol for use of cyberark and citrix and testing in these environments. Daily use of SQL Server 2008/2012 in a virtual environment (VMWare), IBM WebSphere on AIX, MS Office 365. Worked with Oracle, Unix and Windows environments System testing, and many other development platforms. I have supported business areas of Credit, Retail, and HR for a major international call center. Work with PCI/Security data frequently, with regard of legality of such confidential data on retail and internal users of the system.

Professional Experience

Senior Developer April 2006 – Feb. 28, 2017

Macy’s Systems and Technology, Mason, Ohio

Technical support of Operations, Applications, Infrastructure while enjoying a strong relationship amongst LAN, Security, SQL Server DBA and Telecomm groups of IT.

Provide necessary MS DB changes and permission to the operating enterprise DBAs, recently moved to a virtual environment.

I built the tables, views, Stored Procedures, DB checks for my SQL databases. I work with DBA heads on what is needed to maintain operation in the AIX environment, which was challenging.

Supporting and maintaining 3rd party enterprise applications existing on MS Windows Server 2012 R2, and MS SQL server consistency on a virtual platform. 24-7 Service, and dealing with SCCM MS Servers in the enterprise at remote locations.

Created and maintain SQL Server Reporting for family of business, requiring SQL SP builds and testing both SIT and UIT.

Create Server Health status using MS Powershell.

Provide support in security for cyberark and citrix for external access to the network using a 2 tier logon method.

Envision, develop, implement and maintain enterprise wide Voice Response Unit (VRU) supporting HR Services, Finance, Retail and Customer Service business for Macy’s Inc.

Unix/AIX – moderate backups and administration.

Work together with security, VMWare team, networking, infrastructure, firewall teams IT to ensure a smooth and efficient changes in the IT environment and efficient resolution of customer issues regarding the IT side of the business.

SharePoint Gatekeeper, working with users on the company development guidelines.

I can decipher code issues in .net, Java and Web services if needed.

Programmer Level 2 August 2000 – April 2006

MCCS, Mason, Ohio

SQL Server development, backup and maintenance.

VRU development and maintenance (IBM Websphere DirectTalk Platform).

Maintained VB code and Crystal Reports.

Administrator: SQL Server, Web Server, Crystal Report Server, SQL Report Server.

Worked to define the business needs for development of applications to suit FOBs growth.

Web page development and maintenance.

Education

The Ohio State University 1992

Columbus, Ohio

B.A. in Journalism

Major: Advertising Minor: Psychology

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