Technical Support Sales

CURRICULUM VITAE

PANKAJ VERMA

A-*, Chirag Enclave,

Greater Kailash Part =I

New Delhi

Mobile - 858-***-****,798-***-****

EMail:******.****@*****.***

Email:-***************@*****.***

CARRIER OBJECTIVE:

To seek a Challenging carrier in the field of Hardware & Networking and Security with fertile work and to enhance the knowledge to gain practical experience by working with an organization.

PROFESSIONAL QUALIFICATION:-

Completed DIPLOMA in field of Hardware & Networking from JETKING INFOTRAIN LTD. South Extension Part-1, New Delhi.

EXPERIENCE

Currently working in ESAR INFO INTERNATIONAL as a Sr. Technical Support Eng & Sr.Corporate Sales Manager . At Nehru place New Delhi

ESAR is Delhi based IT Company is Authorized service partner of Lenovo Computers and working with Wipro ltd.

We are provide all type solution of LENOVO laptop, desktop and All-in-One Pc

4 years Experience STAR INFOTECH . as This is MY Company I am Owner on this Company at Nehru place New Delhi.

Job Responsibility

Good troubleshooting knowledge of Microsoft OS Win Vista/Xp/Win7/Win8/Server 03-2008).

Installing software and application to user standards.

Configure and troubleshooting of MS outlook.

Backup Management and Recovery.

All branded laptops recovery knowledge like( Sony, HP, Dell, Apple,Acer).

Virus Protection and Eradication.

Created and deployed desktop images using Acronics.

Good troubleshooting of branded laptops and all in one Pc like (Sony Vaio, Lenovo, HP)

3 years Experience as Technical Support Engineer / Project Leader In TTPL Okhla phase – I New Delhi.

EXPERTISE:

Pre sales support in various project like MCD, CWG 2010 and HRICT.

Install and maintain the hardware and software comprising of Biometric systems.

Provide troubleshooting and emergency maintenance support to users.

Network design and support.

Technical presentation regarding products.

Technical training, after and before installation and commissioning.

Handling the HRICT project (Haryana Integrated computer training) as a Project Leader in Transline Technologies Pvt Ltd.

oCreate integrated computer lab with N-COMPUTING Technology at all Haryana Govt schools.

oInstallation and Configure of 2622 nos. of Biometric devices in all Haryana Govt. schools.

Handling the online BIO-METRIC attendance Server in MCD New Delhi.

Installation and configure 1000 fix biometric and 1500 nos. of Biometric VeriFone portable GPRS integrated devices in MCD New Delhi.

Manage Bio-Metric online Attendance system as Project Leader in Delhi Commonwealth Games 2010 New Delhi.

Installation biometric device with access control at all games venue.

1 year Experience. As a TECHNICAL SUPPORT ENGG. In AARPEE COMPSYS TECHNOLOGY PVT.LTD. Amar colony market, Lajpat nagar-IV, New Delhi.

Manage 100 computer LAN networks.

Manage the Dot matrix and Laser printer.

Manage the Internet and Switch, Hub.

Configure and troubleshooting of MS outlook

PRODUCT PORTFOLIO:

Bio-metric device handling ZKS T9 Multimedia, ZKS T8, ZKS BS101 I clock, ZKS T24, OA200 VeriFone GPRS portable device time and attendance device.

Installation and configure CCTV Camera.

TECHNICAL SKILLS:

Hardware Skills

Laptop and Desktop assembling, Formatting, Partition, Driver installation.

Pc troubleshooting, Printer installation.

Installation of Win 98, Win 2000, Win XP, Win Vista, Win 7, Win Sever 2003, 2008 and LINUX Operating system.

Knowledge of branded laptop Recovery and software management.

Networking Skills

Managing and troubleshooting of LAN network.

Installation, Managing & troubleshooting win 2003 Active

Directory.

Installation & manage Network service DNS, DHCP, RIS, RAS.

Having good command over, LINUX & CCNA.

ACADEMIC QUALIFICATION:-

BA Pass From Delhi University.

Passed 10+2 from C.B.S.E. in Delhi.

Passed 10th from C.B.S.E. in Delhi.

PERSONAL DETAILS:-

Father’s Name : Kushashwer Prashad Pankaj

Date of Birth : 13th Jan 1987

Gender : Male

Languages Known : Hindi & English

Declaration

This is to certify that what information I have provide in the CV is true to the best of my knowledge.

Date:

Place: (Pankaj Verma)

Contact this candidate