Help Desk

Gary Ward

Greensboro, NC 336-***-**** ********@*****.***

EDUCATION

WESTERN CAROLINA UNIVERSITY MAY 2017

Bachelor of Science in Computer Information Systems

RELEVANT COURSEWORK

Enterprise Technology Management

Web Back End Development

Database Management Systems

Applications Development III

CIO Perspective

ACADEMIC PROJECTS

BI WCU Data – 11/16

Utilized business intelligence to create reports that calculate credit hours and faculty information for each college for comparison purposes

Windows Domain – 03/16

Installed Active Directory Domain Services and promoted a server to a Domain Controller. Joined the client to the Windows domain.

Active Directory Population – 04/16

Populated the Active Directory using the design described in the Active Directory Infrastructure document. Created all the OUs, users, and groups.

SKILLS

MVC

Windows Domain

Active Directory

Group Policy

SQL

BI

Microsoft Office Suite

EXPERIENCE

MATERIAL HANDLER XLC SERVICES 5/19/16 TO 8/05/16

Packages materials and prepared them for processing.

Filled-in for various staff members during breaks; responsible for working all areas

MATERIAL HANDLER TOUCHPOINT STAFFING 7/01/15 TO 8/01/15

Administered material through a machine to make car parts.

Calculated and kept track of how much material we used.

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