Administrative Assistant

Caffie Franklin

c. 901-***-****

Summary of Skills:

Over 5 years of administrative office experience with institutes of higher education, public school district, corporations, and non-profit organization. Computer proficiency in Microsoft Office; composed and typed correspondence in Word; maintained calendar in Outlook; generated and updated Excel spreadsheets; edited and created PowerPoint presentations; created brochures using Publisher; maintained customer/client databases in Access; supported upper management; provided excellent customer service and effective communication to internal and external customers; processed invoice payments, reimbursements, and purchase orders; maintained all office equipment; organized and maintained accurate records and files; responded to daily emails. Obtained Bachelor’s Degree and Certified Professional Secretaries (CPS) Rating.

Professional Accomplishments:

Maintained and monitored site-base budget for over $100,000.00 on a daily basis and was the authorized signature on checks for all expenses; transferred funds appropriately to accounts.

Successfully submitted payroll via APECS system for over 100 employees: hourly, salaried, and temporary on a bi-weekly basis; discretely handled confidential data.

Accurately prepared daily bank deposits by issuing computer generated receipts and verified all collected cash including currency, coins, checks and money orders.

Implemented Policies and Procedures as stated in the State of Tennessee Internal School Uniform Accounting Policy Manual to maintain school compliance.

Increased participation in student activities for monthly calendar events; supervised student employees; arrangements for guest speakers; generated employee ID badges.

Scheduled IEP meetings for over 200 special education students; collaborated with team members; monitored eligibility status in Easy IEP database to ensure compliance with Tennessee State Regulations.

Work History:

Financial Secretary, Shelby County Schools, Memphis TN: 2013-2016

Technical Clerk, Southwest Tennessee Community College, Memphis TN: 2003-2004

Administrative Aide, The University of Tennessee, Memphis TN: 2003

Office Assistant, Alpha Omega Veteran Services, Memphis, TN: 2002

Secretary III, Federal Express, Memphis TN: 1996-1997

Technical Clerk, The University of Memphis, Memphis TN: 1991-1996

Education:

B.S., Human Resource Leadership, Amridge University, Montgomery, AL

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