Customer Service Officer
Resume:
QUEENSTER NAA ABEA AYIAH (FORMERLY DODOO)
P.O.Box 7044 Accra\North
********@*****.***
Career Objective
I seek a position in a high performance establishment to contribute my knowledge and skills to the growth and enhancement of the industry.
Work Experience
Name of Employer: GN Bank
Duties: Customer Service (Salary Processing, Opening of Accounts, Enquiries for customers).
Date: February 2015 - Date
Name of Employer: Benpaul Recycling Service
Duties: Secretarial Duties (National Service)
Date: August 2013-August 2014
Name of Employer: Training Research and Networking for Development
Duties: Data analyst, Questionnaire generation and Survey conduction.
Date: March 2013-July 2013
Name of Employer: Prudential Bank Ghana Limited (Internship)
Duties: Customer Service Officer, Opening of accounts and Checking account balance.
Date: April 2012-August 2012
Name of Employer: Marvellous International School
Duties: Secretarial Duties, ICT teacher
Date: July 2008-August 2009
Education and Training
Date: August 2009-July 2013
Name of Institution: Methodist University College Ghana
Title of qualification Awarded: Bachelor of Business Administration (Human Resource
Management)
Date: July 2008-August 2009
Name of Institution: National Institute of Information Technology
Title of qualification Awarded: Advanced Certificate in Information Technology
Principal Subjects: Microsoft Office suite and software
Date: October 2005- July 2008
Name Of Institution: Ghana Secondary school (koforidua)
Title of qualification Awarded: West African Senior High Certificate Examination
Course of Study: General Arts
Date: September 1999-August 2005
Name of Institution: Crown Prince Academy
Title of qualification Awarded: Basic Education Certificate Examination
Language Skills
Fluent in: English, Swedish, Ga and Twi
Computer Knowledge
Microsoft Office Suite (Word, Excel and PowerPoint)
X100 Banking Software, flex cube banking Software
Project Work
I undertook an undergraduate research on the topic “IMPACT OF MOTIVATION ON EMPLOYEE EFFECTIVENESS”.The result on the study indicated that effectiveness of employees are mostly achieved when they are properly motivated to give their best whether the motivation package happens to be tangible or intangible depending on the choice of organization.
References
Mr.Nii lantei Wellington
Research –Coordinator (TREND)
Mr.Julius Foli
Branch Supervisor
Gabriel Asenso
GN Bank Branch Manager
024*******/05093062
Contact this candidate