Customer Service Safety
Resume:
CURRICULUM VITAE
RAJENDRAN RAGAVAN
(Ex Indian Army (Army Ordnance Corps))
E-mail: *****************@*****.***
Contact Numbers: +971-**-***-****
Present Address: SHARJAH ENVIRONMENTAL COMPANY, LLC BEE’AH
SHARJAH, UAE.
Personal Statement
Professionalism, hard work and passion for what I do has always driven me to achieve nothing less than excellence in the past 25 years and walking along the same path, I am in quest of a competitive position with a reputed organization.
Career Objective
To build my career in a professionally managed company where I can make used of abilities, knowledge and skills for the progress of the company and can get an ample exposure and environment to develop myself
Personal Dossier
Born : 28 May 1968
Sex : Male
Marital Status : Married
Nationality : Indian
Native Place : Kerala
Language Known : English, Hindi, Malayalam & Tamil
Passport Number : K5687071 Expiry Date 25/07/2022
Indian Driving Licence : H 01-201********
UAE Driving Licence : 615173, Date of Issue- 27/10/16, Date of Expiry – 26/10/2026
Place of Issue – Sharjha, UAE.
Academic and Technical Qualification
Diploma in Inventory Control from College of Materials Management, Jabalpur, Madhya Pradesh University, India.
Graduation from Government of India, Ministry of Defence, New Delhi, India. Attested by UAE Embassy.
Diploma in Computer Application from Institute of Security Management, Technology and Services, sponsored by Government of India, Ministry of Defence, New Delhi.
One year Diploma in Industrial Safety and Fire Safety from Safety Officer Training Academy, Trivandrum, Kerala accredited by ANAB and UKAS.
NEBSOH International General Certificate (IGC) passed with Credit in the year 2013.
IOSH passed with distinction in the year 2012.
Programme Completion Certificate for Fire & Industrial Safety from Institute of Career Development, Secunderabad, Andhrapradesh, India.
Secondary School Leaving Certificate (English, Maths, Physics, and Chemistry) passed from Board of Public Examination, Kerala.
Diploma in Human Resource Management from Institute of Security Management, Technology and Services, sponsored by Government of India Ministry of Defence, New Delhi.
NSC (National Safety Council) FIRST AID COURSE and NSC CPR Course completed from Quantum Human Resource Consultancy, Dubai, UAE.
BSG Course passed from National Security Institute (Aviation Academy) from Dubai, UAE.
Diploma in Assistant Security Officer and Fire Officer from Institute of Security Management, Technology and Services, sponsored by Government of India, Ministry of Defence, New Delhi.
Skills
Good oral and written communication skills
Interpersonal competences and presentation skills
Professional appearance and behavior
Highly organized and efficient in time management
Customer service skills
Multi-tasking
Team player
Supervisory ability
Diplomatic, calm and patient
Good physical condition
Dynamic and enthusiastic
Self-motivated
Hard working
Able to work under pressure
Able to meet deadlines
Technical Attributes
Computer Operating and Programming - MS Office (Well conversant with MS word, PowerPoint, Outlook, MS Excel.
Well conversant with the Internet search engines.
Previous jobs profile summery
21 years working experience in Indian Army, Army Ordnance Corps, 2 years in Trivandrum Air cargo Terminal, India and 2 years in Trans guard Group LLC, Abu Dhabi. A creative Administrative professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Hard working with diverse professional experience in Administration, Inventory Management, Procurement, Purchase, warehousing, Fire and Safety, Customer Service, Supply Chain Management and Logistic support etc. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skill.
Experience Records
(a) Position : In-charge of Admin Branch
Period : 10 April 1991 to 05 Mar 1995
Unit : 1 Field Ordnance Depot, Jammu and Kashmir, India.
Job responsibilities
Ensured all the incoming and outgoing daks are properly recorded on Register and updated on computer.
All the letters (incoming/outgoing) have been segregated such as confidential, secret, top secret, restricted, classified and unclassified and put up to the Director General for his perusal and comments/remarks.
After comments/remarks of letters from Director General, the same have been forwarded to concerned sections/branches/units for their further action.
Ensured all the case files are properly docketed and maintained properly.
Monitored the leave records of staffs and officers and also arranged their air/rail tickets.
Maintained the employees Grievance Register.
Correspondence with Higher Formation Headquarters
Monitored the duty roster in advance and ensured the same displayed on Notice Board and announced on the meeting.
Monitored the casualties of staffs and ensured the same submitted to pay and Allowances Office for early adjustment.
Prepared the Assessment Reports of Staffs and Officers and submitted the same to concerned Record Office within the time frame.
Arranged Internal Audit Inspection and prepared the documents for forthcoming audit.
Arranged annual medical check-up for all staffs and keeping their medical records.
Maintained discipline cases and prepared the charge sheet against the victim if required.
Arranged monthly or quarterly meetings with commanding officer and prepared the minutes of meetings and circulated the same to all sections for their implementation.
Prepared Tour Notes on the visit of dependent units by Commanding Officer and circulated the same to all concerned units for their feedback/progress report.
(b) Position : Store In-Charge
Period : 06 March 1995 to 05 Mar 1999
Unit : 5 Field Ordnance Depots, West Bengal, India.
Job responsibilities
Properly maintained the record of Receipt/Issue of Stores on Stock Ledger and Computer. Also prepared the Receipt Inspection board proceedings and submitted to higher headquarters.
Ensured all the stores properly stacked with Care and Preservation.
Prepared Monthly Stock Taking plan on section wise and published a Board of Officers for conducting stock taking.
Ensured all the employees are following the safety procedures in store houses.
Arranged a Simultaneous Check on quarterly basis with all concerned section/branches for updating the amendments on stores such as specification, part change, nomenclature etc... if any.
Co-ordinated with the Depot Account Office and ensured the stock balance with account card, stock ledger, ground and computer is correct.
Conducted the Internal Audit Inspection and properly maintained the documents and stores for the inspection of audit authorities.
Co-ordinated with the audit office and settled the audit objections through correspondence as well as personal liaisons.
Followed the FIFO (First in First Out) system.
Maintained the Bin Sample Room and ensured all the sample items such as (Electronics & Engineering Equipment, General Stores and Clothing, Technical Stores, Vehicle Spare Parts, Arms and Ammunition and IT equipment) are available and properly stacked on the designated location.
Updated the accountability of stores on daily basis.
Ensured all the stores are tagged and stacked on designated location.
All the stores maintained on ABC Analysis (Cost wise), FNS (Fast moving, Non-moving, Slow moving) and VED (Vital Essential and Desirable).
(c) Position : In-Charge of Procurement Section
Period : 07 March 1999 to 11 May 2005
Unit : Integrated Headquarters, Ministry of Defence. New Delhi, India.
Job responsibilities
Prepared Tender Notice and forwarded the same to New Paper advertisement and registered firms for submitting their quotations.
Received quotations from the Registered Firms/PSUs (Public Sector Undertakings) and prepared the Comparative Statement of Tenders and marked the lowest the quotes of tender.
Arranged the Tender purchase committee and opening the tender box with the presents of vendors.
Arranged Price Negotiation Committee (PNC) and assist the Chairman to negotiate price with the suppliers.
Prepared and maintained purchasing records, reports and price list.
Assisting in the development of specifications for equipment, materials, and services to be purchased.
Maintained records of Suppliers contracts, agreements and goods ordered received
Conducted renewal of Firm registration every year.
Prepared the part cases of ex Import items and forwarded to concern CFA (Competent Financial Authority) for concurrence.
Prepared the Purchase Order/Invoice and forwarded the same to ex Import firms.
Arranged customer supplied materials for Quality Control Checking.
Ensured all the rejected/substandard quality materials were back loaded to the concerned supplier,
Updated all purchasing records manually and computerised.
Ensured all the suppliers bills with supporting documents have been forwarded to account section for early payment to the supplier.
Maintained the Budget Allocation and forwarded sub allotments to the concerned units.
All the records updated and forwarded the same to Director General on daily basis.
Monitored the budget management with Inventory and Budgetary Control Cell
Arranged meeting with the vendors (Foreign and indigenous) by Director General and the representatives of User Directorates.
(d) Position : In-Charge of Executive Branch
Period : 12 May 2005 to 31 Mar 2009
Unit : Central Ordnance Depot, Agra Cantt, India
Job responsibilities
Arranged monthly meeting with all the section officers and Sub Depot commanders. The meeting will be chaired by the Deputy Commandant.
Prepared the minutes of meeting and circulated to all sections for their implementation and progress report.
Collected information from all sections/facilities and prepared the consolidated report for onward submission to higher formation headquarters.
Prepared the presentation on power point with updated information for higher level meetings.
Prepared the E-Auction documents and forwarded the same to Formation headquarters for concurrence.
Auction materials segregated and allotting lot number.
Correspondence with units and higher formation headquarters.
Monitored Reports and Returns and ensured the same forwarded to concerned section/branches with the time frame.
Prepared the annual provision review plan (APR) and circulated to all sections for review of inventories.
Prepared the Five Year Plan Target meeting documents and forwarded to higher headquarters for approval.
(e) Position : Head of Technical Store Section
Period : 01 April 2009 to 31 May 2012
Unit : Station Workshop (Electrical and Mechanical Engineering), Mumbai, India
Job responsibilities
The sole responsibility of stores which are holding in Technical Store Section such as Electronics and Engineering Equipment, General Stores and Clothing, Vehicles and its Spare Parts, Arms and Ammunition, IT equipment and salvage items.
Conducted a weekly meeting with staffs for interaction and progress of cases,
Updated information given to MD on daily basis.
Prepared and forwarded the CVIL (Consolidated Vital Information List) to Formation headquarters.
Ensured the store houses are properly maintained by the staffs.
Ensured all the staffs are following safety procedures in Store Houses.
Conducted a Marketing survey for items which are locally purchased.
All the stores maintained on ABC Analysis (Cost wise), FNS (Fast moving, Non-moving, Slow moving) and VED (Vital. Essential and Desirable).
Prepared audit plan and maintained the documents and stores for the inspection of audit authorities.
Collected information from all sections and prepared the consolidated report for onward submission to higher formation headquarters.
(f) Position: Fire and Safety Officer
Period : Jul 2012 to Jan 2014
Place : Air Cargo Terminal, Trivandrum, Kerala, India
Job responsibilities
Developing and administering a project emergency plan.
Ensuring that all subcontractors have been screened accordingly to safety criteria and that they have in place an acceptable Safety & Health Program and that they adhere to it.
Preparing jobsite safety plans and assuring implementation and enforcement.
Arranging for emergency procedure and facilities.
Performing safety orientations. This shall be made before a worker can start working (for newly hired employees).Also for staff and specialty trade workers.
Performing joint inspections and reviewing inspection report of others
Notifying appropriate Supervisors and Foremen of unsafe conditions or deficiencies and to follow-up to ensure items are promptly corrected.
Performing accident and incident investigations or any near miss, property damage or personal injury. The supervisor and/or foreman shall be part of the investigation team.
Training Supervisors and foremen to conduct weekly toolbox meetings and reviewing the records for them.
Preparing and conducting safety meetings on special topics when situations arises that necessitate it.
Notifying the project manager on all reports, records, property damage and near misses.
Coordinating necessary training of supervisors through the Department of Labour and Employment or its accredited Training Centres.
Completing all required safety reports, accidents reports and any other requirements dealing with safety or accident reporting.
(g) Position: Fire and Security Officer
Period : 05 February 2014 to 31 August 2015
Place : Transguard Group LLC, Abu Dhabi, UAE
Duties and responsibilities
Implemented the rules and regulations given by the management.
Maintained a good relationship with customers and enforcement agencies.
Completed the client needs and expectations
Prepared the Security Action Plans and forwarded to client management for their information and early rectification.
Prepared the FIR regarding incidents/accidents and submitted the same to Client management.
Ensured all the Contractors/Subcontractors are working with their valid PERMIT TO WORK.
Ensured all the subcontractors are following the SAFETY procedures as per the site orders.
Ensured Emergency Evacuation Routes are cleared at all times.
Implemented the Fire Emergency Evacuation Plan.
Periodically checking the Fire Fighting Equipment and ensuring the same are in working condition.
Ensured all the Emergency Lights/Exit signage/Fireman Running Signage’s are functioning properly.
Dealt with difficult customers who and solving their problems.
To implement the Health and Safety Policies and Procedures given by the company.
To find out the unsafe action and unsafe condition on daily basis and forwarding the report to client management with suggested remedial.
Present jobs profile summery
(h) Position : HSE Officer
Period : 06 October 2015 to till
Unit : Sharjah Environmental Company, Beeah, Sharjah (A semi government company)
Job responsibilities
Ensuring that all subcontractors have been screened accordingly to safety criteria and that they have in place an acceptable Safety & Health Program and that they adhere to it.
Preparing jobsite safety plans and assuring implementation and enforcement.
Arranging for emergency procedure and facilities.
Preparing Health and Safety Action Plan and forwarding the same to facility management for taking action within the time scale.
Conducting Emergency Evacuation Response Drills and preparing the documents.
Conducting Safety Surveys and taking action against the survey results.
Performing safety orientations. This shall be made before a worker can start working (for newly hired employees).Also for staff and specialty trade workers.
Orientation and surveillance of subcontractor’s work.
Developing and administering a project emergency plan.
Reviewing Hazard Analysis before any new operation begins. Instructing the responsible Supervisor or Foreman on what is required and reviewing it when completed.
Performing joint inspections and reviewing inspection report of others
Notifying appropriate Supervisors and Foremen of unsafe conditions or deficiencies and to follow-up to ensure items are promptly corrected.
Performing accident and incident investigations or any near miss, property damage or personal injury. The supervisor and/or foreman shall be part of the investigation team.
Training Supervisors and foremen to conduct weekly toolbox meetings and reviewing the records for them.
Preparing and conducting safety meetings on special topics when situations arises that necessitate it.
Notifying the project manager on all reports, records, property damage and near misses.
Coordinating necessary training of supervisors through the Department of Labour and Employment or its accredited Training Centres.
Issuing stop work orders for any operation, including subcontractors and trade contractors that possess an immediate danger to project personnel or has the potential to cause serious injury or damage.
Conducting special training and procedures, such as the Confined Space Entry Permit.
Administering the Safety and Health Program, such as the “right to know” program for hazardous substances and maintaining the Manufacturer Safety Data Sheet (MSDS).
Keeping himself informed and initiate necessary dissemination of all applicable rules and regulation of the Occupational Safety & Health Standards and of the Department of Labour and Employment.
Completing all required safety reports, accidents reports and any other requirements dealing with safety or accident reporting.
I do here by certify that the above information is true and correct to the best of my knowledge.
Dated: Rajendran Ragavan
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