Quality Administrative Assistant

Hassan Mohamed Hussein Mahmoud

Land Line: (**) 24971811

Mobile: (02-010-***-*****

E-mail: ******.*******-*******@********.***

Highlights of Qualifications

-Ambitious and goal-oriented individual.

-Excellent presentation, negotiation, teamwork and interpersonal communication skills.

-Effectiveness in managing and directing others.

-Ability to set achieve goals and to work under pressure.

Education

Ain-shams University

-Bachelor in Al SUN faculty, Department of Spanish language. (05-2011).

Arab Academy for Science, Technology and Maritime Transport

-Total Quality Management and ISO Lead Audit -Postgraduate Diploma- (12-2016).

Interactional Institute of Business Analysis (IIBA)

-Certified as Business Analyst –in progress.

Skills

Computer Skills:

-Excellent knowledge of Operating system & Internet

-Excellent knowledge of Word., Power point, Excel

-Fast English typing (30 w per m).

-Excellent Knowledge of CRM Systems and Sales Force Web site

Language Skills:

-Mother Tongue Language: Arabic

-Excellent command of Spanish (read,written,spoken, listen ) as a native speaker

-Excellent command of English.

-Fair command of Italian.

Analytical Skills:

- Conducting more than 21 Types of sales economic analysis.

Training Courses, Programs:

ITI diploma, [EDU Egypt project-Ain Shams University ] which included :

-Customer Experience Excellence

-Attention to details

-Corporate culture

-The fundamentals of the multinational companies of telecommunication from Vodafone Academy (2015).

-Coaching Skills and Techniques as a Quality Mentor from Vodafone Academy (2015).

-International diploma of Spanish language as a foreign language {DELE} From Ministry of Education-Spain.

oTotal Quality Management International Diploma, which includes:

-Advanced Quality Systems

-Project Management

-Quality Planning

-Lean and Six sigma Methodology

-Advanced statistical Analysis

-Quality Management.

-Quality Assurance

-Business Analysis.

-Supply chain management

Experience

-Reservation assistant - Golden Tulip Flamenco Hotel Cairo (From 6/2012 till 10/2012)

-Document controller &Administrative Assistant - EGEC engineering Company (From 10/2012 till 10/2013)

-Data and Quality Analyst - Vodafone International Services (VIS) (from 10/2013 till Now)

Personal Information

-Date of birth: 15/05/90

-Place of birth: Cairo, Egypt

-Nationality: Egyptian

-Gender: Male

-Passport expiry date: 18/04/2024

-Military status: exempted

*References furnished upon request

*Contacts may held via mobile phone

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