Customer Service Microsoft Office
Resume:
Mary Crans, CAP
Grand Rapids, MI 49504
****.*****@*****.***
Skills
Willingness and ability to connect with people where they are and meet their expectations graciously
Love for written communication, including writing, editing, and proofreading
Open, transparent approach allowing for development of trust and relationships
Experienced and exemplary trouble shooter and problem solver
Project coordination and management
Microsoft Office and SharePoint
Experience
OCTOBER 2003 - APRIL 2017
Porter Hills Village, Grand Rapids, MI - Community Liaison
Collaboratively supervised a team of 5 part-time staff
Assisted in hiring of administrative staff
Acted as a liaison between residents & their families, clinical staff, and visitors/guests
Assisted in efficiently managing the day to day operations of the facility, problem-solving and troubleshooting as necessary
Provided administrative support to executives and leaders
Established relationships with residents, families, and department leaders to provide exemplary customer service and meet resident needs
Grand Rapids Medical Education Partners, Grand Rapids, MI - Executive Assistant
Administrative support to President/CEO, Board of Directors, and Board Committees
Organization ceased to exist as of July, 2016
Education
Davenport University, Grand Rapids, MI - A.S., Medical Secretarial Science
Graduated with honors
Certifications
Certified Administrative Professional, International Association of Administrative Professionals
Contact this candidate