Project Manager Management

James Schacht

Greater Detroit Area

Phone: 313-***-**** • 813-***-**** • E-Mail: *********@*****.*** • LinkedIn: https://www.linkedin.com/in/schachtjames

SUMMARY: An Information Technology professional with more than 15 years experience offers leadership that envisions, enables, empowers and energizes. I am a “can-do” leader who nurtures motivation and commitment to successfully deliver results regardless of the obstacles and challenges. I am passionate about delivering technological solutions and am not afraid to roll up my sleeves and jump in to assist business analysts, quality assurance or developers with their tasks as needed.

CORE COMPETENCIES

Project / Program Management

Scrum / Agile Methods

Mobile Technologies

Stakeholder Management

Large Capital Projects

Change Management

SDLC

Team Building

Artful in Diplomacy

Technically Astute

Contract/Vendor Management

Requirements Management

EMPLOYMENT HISTORY

Itsprinting.org – Tampa, FL / Greater Detroit, MI Jan 2015 – June 2017

Project Manager (Principle)

A new company being formed to provide a social networking platform to help educate, empower, and engage people and companies and initiatives in the additive manufacturing industry.

Developed scrum training program

Evaluated, selected, and implemented product roadmap and project management information systems

Adapted open source Mantis bug tracking tool to manage scrum processes

Managed projects to deliver organizational prototypes

oDefined high-level platform requirements.

Architected high-level design components (back end)

Developed “Virtual PMO” concept

oDelivered mobile-first responsive web site and mobile application prototypes

Built volunteer networks

oRecruited and trained volunteer developers, SQA, business analysts and other team members

Built board of directors community on Drupal

Provided KPI and other metrics to board of directors and proactively managed deliverables, and proactively resolved issues before they become problems

Bright House Networks – Riverview FL Oct 2015 – Jul 2016

BH is a communications company specializing in cable media and technology development and sales. They recently merged with Charter communications and rebranded products under Spectrum name.

Senior Project Manager – Application Development

Facilitated team collaboration across business and development teams

Led project team to port Customer Care applications to SalesForce app cloud (scrum master)

Led teams to deploy robotic dialer filter product for residential, SMB, and enterprise voice customers

Led other projects to better integrate customer billing and provide a better customer experience (scrum master)

Provided humble servant leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development. Provided direction for backlog grooming and maintenance. Worked with product owners and business analysts to ensure clarity in user story acceptance criteria and other requirements

PSCU Financial Services – St Petersburg, FL Mar 2011 – Oct 2014

PSCU is the nation’s leading credit union service organization (CUSO). It is a non-profit cooperative of more than 650 credit unions comprising more than 6 million member-owners. Utilizing the power of shared development to compete with big banks; their primary focus is to provide tools for CUs to optimize revenue streams.

Sr. ITS Program Manager Oct 2012 – Oct 2014

Led large capital projects delivering SAP and SAS products for member credit unions

Facilitated establishment of modern Enterprise Data Management and Analytics programs

oDeveloped and integrated new enterprise scrum development processes

Champion for continuous process improvement in refining sprint planning, user story development, review, and retrospective processes

Advocated scrum methodology

Evangelized PMI best practices up and down within the organization. Firm believer and adherent to PMI standards and practices

Business Systems Analyst Jun 2011 – Oct 2012

Leadership role on teams that delivered the first PSCU mobile banking triple play solution and that defined PSCU’s new “container” mobile strategy

Evaluated, selected and implemented tools for requirements management, wire framing, and functional application prototyping (Blueprint, iRise)

Contractor – Systems Engineer Mar 2011 – Jun 2011

Consultant, Independent - Tampa, FL Feb 2009 – Mar 2011

Senior Engineer Consultant / Project Management

Projects included: Active Directory migrations, desktop refresh / integration, and MS Exchange migrations.

Insight Enterprises - Tampa, FL Apr 2008 – Jan 2009

Insight is a leading national enterprise professional services provider. They are also an added value hardware distributor. I worked with the team in St. Pete who provided coverage for the eastern seaboard.

Senior Engineer Consultant / Project Management

Projects included: Active Directory migration, internal development lab, and Desktop Deployment

BizLogic, Incorporated - Auburn Hills, MI Jun 2006 – Apr 2008

Bizlogic provided enterprise and SMB professional IT services and staff augmentation.

Senior Engineer Consultant / Project Management

Delivered hard dollar cost savings by reducing time to complete normal office processes, virtually eliminating user input errors, and cutting audit expenses by more than 300% through a desktop automation project for large 3rd tier automotive supplier

Wacker Chemical Corporation – Adrian, MI / Munich Germany Feb 2001 – Nov 2005

Wacker is a global leader in chemical manufacturing with specialization in silicones, silicates, and polymers.

Manager of Concept and Development Client Services 2003 – 2005

Led an international team in the planning and deployment of a Citrix Terminal Server Infrastructure that supported over 5000 clients that included an HTTPS-based portal utilizing Citrix Presentation Server

Developed processes for a development team responsible for managing the desktop images and maintenance of over 23,000 desktop and mobile clients dispersed over the Americas, Europe, and Asia

Senior Systems Engineer / Project Manager 2002 – 2003

Led the design, development, and implementation of Active directory migration for large international chemical company that involved over 1000 servers and 20,000 users located in four major data centers on 3 separate continents including an additional 3000 mobile users with numerous localization challenges

Systems Engineer 2001 – 2002

Led the development and implementation of a disaster recovery plan for a company with a 1000-user site and 7 smaller subsidiary sites located throughout the US that included an off-premise D.R. site with redundant clustered systems

CERTIFICATIONS

PMP

Project Management Institute – Project Management Professional

PSM

Scrum.org - Professional Scrum Master

ITIL

Information Technology Infrastructure Library – Foundations

MCSE

Microsoft Certified Systems Engineer + Internet

EDPP

Microsoft Enterprise Exchange 2007 Certifications (70-727; 70-728) (Exchange Deployment Planning Professional)

DDPS

Microsoft Certified (Desktop Deployment Planning Services) (Vista)

CNE

Novel Certified Network Engineer

CCNA

Cisco Certified Network Associate

SPECIALIZED TECHNICAL SKILLS AND KNOWLEDGE

Excellent communication skills tailored to audience. Good listener and excel at verbal, written, and virtual techniques

Understand and diligently follow PMI principles around project planning and estimating, change management, and project risk management

Expert leading teams to deliver mobile and graphical user interfaces with a focus on user experience (UX)

Emerging expert at Jira, HipChat, and Confluence setup, integrations with other products, and administration

Adept in R programming language for getting and cleaning data for analysis

Expert leveraging InfoPath & SharePoint for office automation, team collaboration and communication

EDUCATION

Currently pursuing Data Science certificate from Johns Hopkins University (2015 – present) Distinction

Completed coursework towards Bachelor of Science in IT – University of Phoenix (2003 - 2004) GPA 4.0

Completed leadership effectiveness coursework – Wayne State University (1982)

Completed computer coursework - Washtenaw Community College (1980) GPA 4.0

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